Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.7 149 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.

Care Provided by Hallmark Anya Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Permanent Care
  • Physical Disability
  • Respite Care
  • Visual / Hearing Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Other Care Provided
  • Acquired Brain Injury (ABI)
  • Convalescent Care
  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Kieran Langan (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 3

Funding & Fees Guide for Hallmark Anya Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,850
    • Self-Funded Residential Dementia Care from £1,710
    • Self-Funded Nursing Care from £1,890
  • These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’


  • (these prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 149, showing 81-100
9.7

Hallmark Anya Court has a Review Score of 9.7 (9.659) out of 10, based on 30 reviews in the last 2 years. Over all time Hallmark Anya Court has 149 reviews.

Overall Experience

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  • 29
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Anya Court for over 4 years. My brother and I made the decision to move her to a home in Pembrokeshire to be nearer family. It was a difficult decision as she was so settled at Anya court and I knew it would be almost impossible to find anywhere on a par with the luxury she
had become accustomed to!
Throughout her stay, I never had cause for concern on any level. ALL the staff, from management to reception, to the carers and nurses and housekeeping, were all wonderful.
I've made friends with other relatives and staff and I know I'll miss Anya court. My mother has settled very well in Wales and a new chapter in her life has begun.
Thank you doesn't seem enough but I really do mean thank you all for your kindness, good humour and loving attention you gave my mother.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home and for your kind words. Your Mum is very much missed here at Anya Court.


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Overall Experience  Overall Experience 4.0 out of 5

Excellent food, concerns/queries dealt with well and effectively.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court. We are pleased to hear that you are pleased with the care your father is receiving here at Anya Court.


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Overall Experience  Overall Experience 5.0 out of 5

The pride in the level of care that exists at Anya Court was evident from the moment we first met the manager right through until the final day of respite care. There was a clear view that the individual resident mattered as a person and not simply as a customer. The level of day to day care and interaction
was impressive and consistently so. The facilities are also first class.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home.
Thank you for your kind words and I am delighted that the Relationship Centred Care we pride ourselves on is evident in your comments.


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Overall Experience  Overall Experience 5.0 out of 5

As a Family, we have been very grateful for the expertise and nursing care my Father received at Anya Court. The staff are well trained and motivated, which reflects in their practice. Standards are adhered to, and Residents and families feel safe. Anya Court is well managed. I have already recommended
Anya Court to a family in Rugby looking for nursing care and reassurance.

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Overall Experience  Overall Experience 5.0 out of 5

Visited Anya Court to see a friend and to consider the suitable facilities for my Mother and Father-in-law.
The initial first feel, was of a welcoming 5* hotel, smiling receptionist, the 50's style diner had residents and family enjoying drinks and a great view of the garden.


The overall feel was

very clean, light corridors, beautiful rooms and a well maintained, friendly atmosphere, smiling staff and no odour associated with some establishments.
My elderly relatives have all spent their golden years in homes, Anya Court has been by far the best.


The main care advisor met us in the diner and answered many questions, giving us advice and showing empathy to our future situation.


It’s a very difficult situation when choosing where you wish to live your final years and selling a home or moving to another area can be stressful, however, I would recommend visiting with no preconceived ideas and an open mind.
You will not be disappointed.


Reply from Ligia Silva, General Manager at Hallmark Anya Court

Thank you for taking the time to review and recommend Anya Court Care Home.


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Overall Experience  Overall Experience 5.0 out of 5

Anya Court was a breath of fresh air when first opened 2014. Obviously, as a new purpose-built home you expect it to look clean and nice with good facilities but it does have features which make it stand out from the rest locally (with a price tag to match).
The café is a great place for residents/relatives
to get together over a drink and cake. Superb treatment room and hair salon and gardens are great for residents, especially in summer where you can sit under the huge parasols. Gardens were a bit tired last year but new lady gardener now on top of it.
There have been issues under previous management and high staff turnover has caused some problems, but the current management is turning things around. Whatever the issues though, the staff are generally very friendly, caring and helpful.
Regular separate resident and relative meetings are held and well attended with lively discussions. From our experience of the independent living floor, we are very happy with our relative's care.

Reply from Ligia Silva, General Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home. As a family-run provider, we understand the importance of nurturing relationships with homes filled with innovative facilities and supported by a dedicated care team alongside the highest quality care.


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Overall Experience  Overall Experience 5.0 out of 5

I have visited a number of care homes and Anya Court is by far superior in every aspect. My mother has lived at Anya Court for four months and is happy and content and the staff show her kindness and respect at all times.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Anya Court for just short of a month now after we took her from another care home as we felt and know she wasn't receiving the care and support she deserved. So we arranged a meeting and a look around Anya Court and have to say we were very impressed with the whole package
and knew that my mother would be happy there too.
It's taken her a while to settle as we expected with moving her again and the change. But have to say she looks so much better and is eating plenty as the food is just amazing and she has started to interact with the other residents which she wasn't doing before, she wasn't even getting out of bed or getting dressed. But now she's up dressed and having meals the majority of the time in the dining room with the other residents which is great to see.
All I can say is a big thank you to all the caring staff because without them my mum would still be feeling lonely and sad.

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Overall Experience  Overall Experience 4.0 out of 5

On the whole very good.

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Overall Experience  Overall Experience 5.0 out of 5

Staff have shown a sensitive awareness of dads medical and emotional needs since he moved into Anya Court. They have made efforts to get to know him and we are prepared to stop and chat and reassure him when necessary. Dad increasingly forgets these interactions so I am particularly pleased that I can
feel confident that staff keep us his family in the picture and are aware of our needs too!

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Overall Experience  Overall Experience 4.0 out of 5

I feel my mother is happy in Anya Court because there are many activities for her to join in particularly singing together.
The staff engage with her and ask about her. She seems to get many hugs and cuddles.


I was visiting on a Thursday and saw how she enjoyed singing and using tambourines and

other musical instruments. The singing instructor/musician was certainly trying to engage all the residents in the room. I thought the lady leading the singing was excellent. My mother certainly enjoyed the experience.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother, having made a previous visit to Anya Court, has now taken up full-time residence. In making this decision other care homes were considered locally but none demonstrated the friendly atmosphere of Anya Court. Nor did others have the facilities of a modern and well-planned facility. My Mother
and all our family feel confident that the maximum care and attention are being made available in a happy and welcoming atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Our family were very happy with the care received by my father at Anya Court. Unfortunately, he was only there for a short time but we were confident that he was well looked after. The facilities are excellent, everywhere was clean and the staff brilliant, both to my father and family members.

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Overall Experience  Overall Experience 4.0 out of 5

I have been very satisfied with the level of care that we have received. My friend is well advanced in years and requires medical attention and has been made to feel comfortable and valued. It is the perfect situation for her to live as she chooses without being made to get up and ready at a particular
time in the morning and she has medical treatment that fits in with her own daily routine.

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Overall Experience  Overall Experience 5.0 out of 5

Facilities are fantastic. Staff seem friendly and caring and treat the residents with respect. Food is tasty and plentiful.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was only resident for a brief period on Cappella Way (November 2017 to January 2018) however, every day, the staff that cared for Dad strived to meet his every need and were always most welcoming to his family and friends and regularly kept us informed of Dads condition. The surroundings are delightful
and always clean and the food nourishing and delicious. We would thoroughly recommend this Home.

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Overall Experience  Overall Experience 5.0 out of 5

The manager was very welcoming and gave an accurate and clear description of the care and facilities.
The staff were always pleasant and caring. The home was always clean and bright with no unpleasant smells. We were frequent visitors and the security was excellent.
Dad was only there three weeks
but any problems were dealt with quickly and they seemed to treat their residents as individuals.
The cakes were very tasty too.

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Overall Experience  Overall Experience 5.0 out of 5

Great. My mother really enjoyed her stay. It felt more like a hotel than a care home. All the family was also made to feel really welcome. We will be back.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Anya Court since the beginning of August 2017. We, the family are very happy with all aspects of the care home and in particular, the carers who are brilliant with my Mum. They show a lot of caring and love to my Mum. The cleanliness is brilliant at all times and the standards of
service are great. The ambience is very homely.

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Current Review Score: 9.7 (9.659)

Overview of Review Score

The Review Score of 9.7 (9.659) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.659 for Hallmark Anya Court is calculated as follows: ( (257 Excellents x 5) + (76 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 355 Ratings = 4.659

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 May 2025

Please contact the home for current vacancies


Awards / Recognitions (26)

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Meet the Team (1)

Sue

Sue Mitchell

Job Title: Lifestyles Lead

Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.