Care Home Owned by Hallmark Luxury Care Homes in Suffolk

made my dad feel SO welcome and always was happy, helpful and my dad was so relaxed and happy. Whenever we visited, everyone again was incredibly friendly and welcoming to us and nothing was ever too much trouble. I would recommend Bucklesham Grange to anyone looking into care homes - it was just faultless. Thanks everyone

the way we were greeted by everyone we met as we looked around. My first impression proved correct.

the one".
The facilities and the way it has been decorated oozes luxury but above all the feeling that the staff really care gave me the peace of mind that making this choice for my uncle was the right thing to do.
The General Manager came to say hello while the Customer Relationship Manager gave us a tour and answered all of our questions. Every member of staff we passed said Hello!
It was wonderful to see the Dementia residents engaged in every area we visited supported by the staff.
What a great place!

feel worried when I leave as I know my parents are in good hands, and meals, care, cleanliness, and entertainment, that I love to join in if I am there, supportive. Wonderful Staff, always happy with a big smile.

are like friends and it's nice to see staff are appreciated and residents are respected. The whole surroundings of the property are so homely and a big thing with no smell. Thank you all.

somewhere that cared for him so completely was such a relief. I cannot rate the staff highly enough. They treated dad with dignity at a very difficult time whilst engaging with him and smiling with him to the end. Nothing was too much trouble. Thank you to them all.

has a very warm and welcoming atmosphere, he has a homely and beautifully kept room, pretty and relaxing gardens he enjoys spending time in, a wonderful timetable of activities and a delicious menu of food.
We all feel so grateful that Dad is in such caring hands, thank you to you all for all that you do for him.

the area.
The home itself is modern, clean and welcoming. The standard of care given to my mother during her almost 5 years there has been nothing less than exceptional. They seem to treat residents with care and provide the emotional support that is desperately needed. They are always looking at making my mother's life better and I've little doubt that their care and attention to detail has extended her life.
They have a dedicated dementia care manager who keeps in touch with me and has suggested several ideas that have helped my mother enormously.
Moving a loved one to a care home is a huge decision but the team at Bucklesham Grange make that decision a lot easier.

to help him.

of my heart and I cannot recommend Bucklesham Grange highly enough.

My mum looks so well and so happy. We are delighted.

they make time for my mum and they really treat her like royalty. She is loved here and we could not ask for more. As well as that, the food and facilities are outstanding. I can only wish that I live in a place like this for my final days.