Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE
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Top 20 carehome certificate
9.7 93 Reviews
  • Hallmark Anisha Grange, Billericay
Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care.

As residents ease into life at Anisha Grange, they’ll experience luxury with a homely feel. The passionate team are dedicated to supporting residents to live each day to the fullest. Getting older comes with its own set of challenges but Hallmark Luxury Care Homes live for every moment - big and small. So, from the outset, their bighearted approach places residents and their loved ones at the centre of all they do. Get peace of mind too, knowing all the essentials are covered with Hallmark All-Inclusive.

Moving home can feel overwhelming, but Anisha Grange help to maintain familiarity. They keep families together, embrace couples moving in together, and make every effort to accommodate pets. Their doors are open day and night for loved ones to pop by at any time.

The home's smart design offers diverse spaces where residents can pursue beloved hobbies or even find new interests. From a greenhouse for green-fingered potters, to a lively café, residents live life their way, whether it's enjoying a glass of wine or freshly baked treats while catching up with loved ones. The choice is theirs.
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Care Provided by Hallmark Anisha Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1930 – £2010
  • Self-Funded Residential Dementia Care: £1930 – £2420
  • Self-Funded Nursing Care: £2280 – £2420

These prices are only a guideline, please contact Hallmark Anisha Grange to find out the exact price for your requirements.

Contact Hallmark Anisha Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hallmark Anisha Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlie Lebatt (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • The home is open for visitors at any time

Parking

  • There is an onsite car park

Hallmark Anisha Grange Reviews (93)

9.7

Hallmark Anisha Grange has a Review Score of 9.7 (9.667) out of 10, based on 15 reviews in the last 2 years.
Over all time Hallmark Anisha Grange has 93 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Anisha Grange
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Review from J R (Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The customer relations manager is really helpful and keeps his promises. Along with the day and night teams, they work to make it a pleasant place to stay. The senior team are very good at administering the medication at the necessary times as well as being part of the care staff.
I feel really looked
after and I am enjoying all the lovely food.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your kind words and ill be sure to pass this on to the team, It's lovely to hear that you feel looked after and that your enjoy the food.
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Review from Robert S (Son of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the Anisha Grange team, particularly during my Mum Rosalind's end-of-life care.
- Staff are professional, empathetic, compassionate and attentive; they go over-and-above
- Range of services offered are comprehensive and met all Mum's/our needs and hopes
- Accommodation
was superb and very clean
- Flow of information to relatives was clear, concise and timely
- Nedical facilities are first-class, including communications with local health providers; the incumbent health professionals are SO knowledgeable and managed Mum's health and dementia-related issues superbly
My Mum was cared for and was able to reach the end of her life with dignity. You can't hope for more than that.
One example - just before her death one staff member - Hettie - washed her and brushed her hair, saying it was important for her to look her best for what was to come. That sums up the superb staff ethos and compassion.
Thank you to ALL staff who cared for my Mum.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your kind words and ill be sure to pass this on to the team and Hettie, Personally. Its amazing to hear your feedback and we are so grateful to have had Mum with us.
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Review from N F (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
It has taken me some time to be able to write this review following my mums passing but in a very short summary I would note it is a business first and foremost.
I don't have an issue against the care staff, they do their best however there are not enough present - one day I had to fetch them to lift
and move another resident from the floor but in order for two people to attend I then had to sit with and watch the remainder of the residents - thankfully nothing happened but for the money paid to me this was not acceptable.
My issue is actually with the management in situ at the home. This first started when I was concerned with the level of weight my mum was gaining being over fed when she already had high cholesterol. I raised this with the then manager who advised that the dementia will kill her before the cholesterol does, which, from a customer service perspective, set the tone thereafter.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeWe understand how difficult it must have been for you to write this review during such an upsetting time, and we truly appreciate your feedback. Delivering high-quality service and exceptional care to residents is our top priority and I'm sorry to hear that you feel we have fallen short of the standards we strive for.

Whilst your mother lived with us, we saw a marked improvement in her overall wellbeing. It was a delight to witness the change as a result of the care the team provided. Your mother's love of food was an important part of her daily life and to her overall happiness. We're proud to provide nutritious meals for all residents, and supporting your mother's enjoyment of meals also helped ensure the wellbeing of other residents.

Alongside four healthcare specialists, we explored the best approaches to ensure your mother remained as happy and healthy as possible, with you making the final decisions on the best course of action for her care.
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Review from A C (Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived, my anxiety symptoms were extremely high within the first two weeks. I recognise how much they has dissipated due to my care here. I am sleeping so much better due to everyone involved. A very good experience. Which will give me more purpose in my life. Thank you.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your lovely words. We are so glad to hear that you as sleeping so much and that you having a good experience. I will be sure to pass on your feedback to the team.
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Review from S U (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very beginning, everything has run welland our friend has improved ever since coming to Anisha Grange.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you very much for your lovely comments and review ; we are so glad your friend has settled in so nicely atAnisha. we will be sure to pass this on to our team
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Review from Ann U (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about my friend's experience of moving into Anisha Grange has been first class. The staff are polite, welcoming and have time to make sure that she is comfortable, happy, safe and well looked after. Communication for me has been excellent with a follow up call a week after her arrival. This
is a care home that really cares.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you very much for your lovely comments and review ; we are so glad your friend is enjoying there time here with us. we will be sure to pass this on to our team
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Review from Janet M (Sister of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely home for all residents. Pleasant to visit. Staff very welcoming. Plenty of activities for all. Excellent service.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you very much for your lovely comments and review ; we will be sure to pass this on to our team.
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Review from Joan G (Respite Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had excellent care from the time I arrived from all the staff. They are all considerate and caring, with plenty of time to give to my needs. The food has been excellent and beautifully presented, and appetising. No regrets or complaints.
Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your lovely feedback, It has been an absolute pleasure having you at the home. I will be sure to share you kind words with the team.
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Review from Louise W (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is a resident at Anisha Grange, and I can honestly say the care by all the staff is brilliant. Every person in every department is so friendly and approachable.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you so much for your lovely review. It has been an absolute pleasure getting to know dad and all the family.
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Review from Jennie V (Wife of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Hallmark Anisha Grange for the past 12 months suffering with dementia.
The care that he has been given over the last year has been amazing. The staff are wonderful, so kind and considerate, nothing is too much trouble. I visit him frequently and I feel the atmosphere is always
cheerful and welcoming. Well done Anisha Grange!
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your kind review! It is an absolute pleasure to have your husband with us and to welcome you into our home.
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Review from K R (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just had to leave a review on Anisha Grange's themed garden party today!
What an amazing day it was in their beautiful summer garden, which was bursting with glorious flowers and full of colour!
The decorations for this event were spectacular!
The entertainment was breathtaking with the drummers
and dancers, then in the afternoon, there was a lovely gentleman singer, singing all the old-time songs that a lot of the residents could remember and sing along to.
The residents and their families were full of smiles and laughter.
The managers and carers worked so hard all day making sure everyone experienced an amazing day and was looked after.
Nibbles and drinks were available all day and offered constantly.
Anisha Grange's carers are so very caring, loving and nothing is too much trouble for them.
My mum has the best care there and it is such a relief to know she is looked after by an 'outstanding' care home.
Well done Anisha Grange!
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your lovely review. having you all join us for our annual garden party is a pleasure!
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Review from Dean P (Son of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and partner visited for their yearly garden party (themed).
As soon as we arrived we were welcomed by the stunning, creative imaginative decor of beautiful bright colours of the themed country.
The staff embarrassed every aspect and attention to detail from their costumes to the amazing party
food and entertainment.
The entertainment they brought in from the brilliant drummers and the spectacular female dancer. Was out of this world. And a nice touch for the residents having the entertainer in the afternoon. All were brilliant in engaging with the residents.
Finally, a massive well done and thank you to the management and staff for not only doing their amazing day-to-day care but also embarrassing the theme and getting the residents involved.
Thank you again can't wait for next year!
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you, it is so lovely seeing all the family as always having you all a part of our Anisha family.
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Review from E H (Daughter of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Anisha Grange highly enough. Mum receives the very best of care from all the staff. Since Mum became a resident it has been such a relief to know that Mum has been continually well cared for in every aspect by such lovely, kind, caring and hard-working staff. I personally cannot thank
them enough.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your lovely feedback, it is an absolute pleasure to have mum with us and to get to know you all as a family. We will be sure to share your kind words with our team.
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Review from V R (Son of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came here in October 2023, we have been so happy with everything. Great staff, rooms, food and nothing is too much trouble. The place is clean and staff friendly and knowledgeable. They all genuinely care. Would not hesitate to recommend Anisha Grange for the best care. Lots of activities for
residents facility and visitors made welcome. 10/10
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you so much for your lovely review. It has been an absolute pleasure getting to know mum and all the family.
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Review from C C (Respite Resident) published on 5 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience, cannot fault it in any way.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your review. It has been an absolute pleasure getting to know you and your family.
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Review from Clare R (Daughter of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed a nursing home following a fall and long hospitalisation. This came as a shock and stressful time for us all.
Alisha Grange Care Home could not have been more helpful or reassuring. We were entering a world that was unknown to us. The staff at this home have helped us at every stage
of this journey and continue to do so.
My mother moved into a comfortable room with all the facilities to hand. All staff made her (and us) extremely welcome and explained everything.
She has settled well and has made enormous progress since moving into Anisha Grange. She receives fabulous care and delicious, nutritious meals. Nothing is ever too much trouble for the staff. She has her hair and nails done each week which gives her a boost.
Visitors are always welcomed. Anisha Grange continues to be the perfect place for my mother, who cannot live independently. We thank them for continuing to help us keep Mum safe and extremely well cared for.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you for such a lovely review. It is an absolute pleasure to be able to support your mum and not only get to know her but you all as a family. We will be sure to share your amazing feedback with our team.
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Review from Timothy D (Nephew of Resident) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Anisha Grange goes out of their way to be helpful and to care for my aunt. Whenever anyone in the family has a question or query, it is answered quickly and to our satisfaction. Whenever I go to visit my aunt she always tells me how happy she is to have chosen Anisha Grange. I would recommend
it.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you so much for your lovely review. It is an absolute pleasure to have your aunt live with us! we will be sure to share your comments with the team.
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Review from E U (Daughter-in-law of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very grateful to Anisha Grange for the care and support for my mother-in-law and for their kindness, it's a wonderful and safe place. Thank you to each and every one of you for your support.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you so much for your lovely review. It is a pleasure to be able to support your mother-in-law and you all as a family.
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Review from Andrew R (Son of Resident) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anisha Grange agreed to take Mum in September 2022. The care home that Mum had been with for 6 years were unable to cope with her needs. The dementia unit looked after Mum extremely well. They couldn't have done more for Mum in January and February 2023 when she broke her hip and had to go to hospital.
They were so supportive in the period leading up to her passing on 11th Feb 2023. Our thanks for your outstanding care.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your lovely feedback. It was a pleasure to be able to support you all at a difficult time.
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Review from Susan W (Daughter of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anisha Grange welcomed Mum and our family when we were in the deepest despair. The staff are so kind and have developed a very caring bond with Mum - they treat her with dignity and respect at all times. From the personal carers to the activities team, catering staff, housekeepers, nurses and administrators,
there is a sense of patient-centred care. They make what is a difficult time bearable for us all, but especially for Mum, and we feel very blessed to have her there.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha GrangeThank you so much for your kind words and wonderful review; the team will be delighted to receive such glowing feedback! It is a pleasure looking after your mum.
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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Hallmark Anisha Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.871 for Hallmark Anisha Grange is calculated as follows: ( (164 Excellents x 5) + (8 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 178 Ratings = 4.871
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.796 Points relating to the number of positive Reviews for Hallmark Anisha Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 14 Positive Reviews ÷ 14.8 = 0.946
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Dec 2025

Please contact the home for current vacancies

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Awards / Recognitions (25)

Meet the Team (2)

Bee

Bee Livert

Job Title: General Manager Joined: 2025

With around 15 years of experience in adult care, I’m proud to be part of Anisha Grange Care Home, where family values, compassion, and excellence in dementia care are at the heart of everything we do. I’m passionate about empowering teams to grow, share knowledge, and deliver outstanding, relationship-centred care. Seeing residents happy and supported is what inspires me most.


Outside of work, I enjoy spending time with loved ones, cooking, baking, exploring nature, and planning new travel adventures.

John

John Leonard

Job Title: Customer Relationship Manager Joined: 2025

My name is John and I am the Customer Relationship Manager at Anisha Grange Care Home, Billericay.


I have worked in the care industry for 10 years, and when I am not at work, I enjoy spending time with my children, who keep me very active and busy.


My role is to support families who are looking for care for their loved ones and find the right care solution for them. The most rewarding part of my role is watching our residents settle into their new home, make new friends and get the best quality of life.


I’m always on hand to support both the residents and their families, and also our local community of Billericay.

Frequently Asked Questions about Hallmark Anisha Grange

What types of Care is Hallmark Anisha Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hallmark Anisha Grange have?

There are 74 Single Rooms.

What are the Facilities & Services at Hallmark Anisha Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hallmark Anisha Grange to the centre of Billericay?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Anisha Grange to verify any information. View our terms and conditions. Hallmark Anisha Grange has an Enhanced Service - more info.