Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE
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9.8 93 Reviews
  • Hallmark Anisha Grange, Billericay
Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care.

As residents ease into life at Anisha Grange, they’ll experience luxury with a homely feel. The passionate team are dedicated to supporting residents to live each day to the fullest. Getting older comes with its own set of challenges but Hallmark Luxury Care Homes live for every moment - big and small. So, from the outset, their bighearted approach places residents and their loved ones at the centre of all they do. Get peace of mind too, knowing all the essentials are covered with Hallmark All-Inclusive.

Moving home can feel overwhelming, but Anisha Grange help to maintain familiarity. They keep families together, embrace couples moving in together, and make every effort to accommodate pets. Their doors are open day and night for loved ones to pop by at any time.

The home's smart design offers diverse spaces where residents can pursue beloved hobbies or even find new interests. From a greenhouse for green-fingered potters, to a lively café, residents live life their way, whether it's enjoying a glass of wine or freshly baked treats while catching up with loved ones. The choice is theirs.
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Care Provided by Hallmark Anisha Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1930 – £2010
  • Self-Funded Residential Dementia Care: £1930 – £2420
  • Self-Funded Nursing Care: £2280 – £2420

These prices are only a guideline, please contact Hallmark Anisha Grange to find out the exact price for your requirements.

Contact Hallmark Anisha Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hallmark Anisha Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlie Lebatt (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • The home is open for visitors at any time

Parking

  • There is an onsite car park

Hallmark Anisha Grange Reviews (93)

9.8

Hallmark Anisha Grange has a Review Score of 9.8 (9.817) out of 10, based on 15 reviews in the last 2 years.
Over all time Hallmark Anisha Grange has 93 reviews.

Overall Experience
  • 82
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Date Published
  • 93
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Reviewer Connection to Hallmark Anisha Grange
  • 30
  • 15
  • 13
  • 7
  • 5
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  • 3
  • 3
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  • 2
  • 1
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Total of 93, showing 41-60
Review from Helen P (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly, I am grateful to the Anisha team for keeping my 100-year-old mother safe from Covid 19, whilst assisting her with Skype calls and arranging 'distanced' visits in the garden gazebo. Throughout these trying times, everyone I dealt with was unfailingly cheerful and helpful.
On 11th September
my mother fell and broke her hip when walking unaided to the bathroom. Throughout her 10-days hospitalisation (no visits permitted), the senior carer kept in touch with the ward and helped us understand Mothers condition. In preceding months, Mother repeatedly told us how well looked after she is, and how good the meals are. Now she is back at Anisha they are encouraging her to eat and regain some strength.
There seems to be a remarkably caring culture at Anisha, which is a credit to the management and all the staff. Despite understandable reservations about leaving her own home of 70-years, Mother has been consistently confident in and contented with the care she has received at Anisha.
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Review from J H (Resident) published on 15 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An experience similar to staying in a 1st class hotel but with having care given and dignity preserved. Management greatly involved in all aspects. Most important loving care given.
Reply from David Martins, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home and for your very kind words.
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Review from Frances (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Anisha Grange for over a year now, has nothing but praise for the standard of comfort and care that she has. At 100, Mother needs help with many of the most personal aspects of everyday life, which are undertaken with willingness and understanding. She enjoys visiting the salon
and having her hair and nails done, and we have all made use of the coffee lounge. Everywhere you go, the staff are friendly, helpful and as regular visitors, you become part of the Anisha Grange family.
At this very difficult time of lockdown, the management has certainly been on the ball with procedures and measures to protect both staff and residents. We have been kept informed of developments and policies. Video calls have been set up to enable me to contact the mother. It seems to me that the whole team do their very best each day to support the residents. I have every confidence that my mother is safe and being well looked after, thanks to the dedicated team of carers and excellent management.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you ever so much for taking the time to write this review, we are honoured to be caring for your mother and you are all part of our family. Thank you for your trust and confidence during this…read more
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Review from W M (Son of Resident) published on 23 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standards of Anisha Grange are excellent across the board. There is a good team atmosphere and this feeds through to the residents.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home.
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Review from Gabriella T (Wife of Resident) published on 10 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very homely and relaxing atmosphere. The staff are always available if there are any problems and the residents are always treated well.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home.
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Review from Joan O (Resident) published on 10 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite happy.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home.
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Review from C K (Grandson of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad was recently housed at Anisha Grange and since his admittance, we, as a family, cannot fault anything about the home. He is well looked after and the staff/management are fantastic. The facilities are great. Also, cannot thank them enough for their commitment to the residents.
Reply from Daniel Rowark, General Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home, and for your kinds words.
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Review from Anne H (Friend of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend once a week and whichever day I come, the staff are always busy, helpful and friendly to visitors and residents. The atmosphere in the home is one of the best I have experienced in visits to many homes over the last five years. I always feel that the residents are treated with kindness
and respect whatever their mood of the moment is! The staff are very patient and involve residents in all activities.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home. Family and Friends are a big part of what makes Anisha Grange a wonderful home and kindness and respect are fundamental values across…read more
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Review from H P (Great-Niece of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of this care home has nothing but extreme praise, from the moment I came in to see Anisha Grange to the time my great uncle arrived I have been truly made to feel at ease. The staff here are amazing.
Reply from Carl Roberts, General Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home. We are very grateful to receive such a lovely review, it has been a pleasure to care for your Great Uncle. Thank you for kind words…read more
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Review from P A (Great-Niece of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very lovely and helpful staff that made us feel at ease and very welcome.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for this kind review and we will do all we can to make sure your Great Aunt continues to receive the best care.
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Review from K B (Resident) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First impressions: Arrived four days ago, the staff very friendly and attentive. Fellow residents congenial company, confident I will settle in with great satisfaction in my choice.
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Review from John C (Son-in-law of Resident) published on 22 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My second review, now we are 4 months into our Anisha Grange journey. My first review identified 'friendliness' as this care home's differentiating factor - well I am pleased to report that this friendliness continues to pervade every aspect of the Anisha Grange Team's ethos. My Mother in Law has
settled in very well and continually tells me of the fact that her care team always find time for her, no matter what the circumstances. I have also seen the determination of the catering team, to understand what the residents like to eat, and I salute their effort is listening, noting, and taking action - it cannot be easy catering for such a diverse set of customers, but their desire to listen is indeed a great attribute - well done the catering team (beautiful birthday cake!). Finally, I think the whole Coffee Club idea is just great, it allows residents and guests to take a break in a positive environment, or just grab a coffee on the way to the room for a visit - a 'real' asset.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
We are delighted to have received this review and are humbled by your kind words. We are very pleased that your mother-in-law has settled in well and we will pass your comments on to the team. Thank…read more
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Review from Antoinette T (Niece of Resident) published on 3 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a regular visitor for over 6 years.
On Wednesday, the manager and the team staged a Jazz and Poetry Evening.
During the evening the team served canapés and very naughty cocktails! enjoyed by all.
My Daughter and I found the experience quite humbling, watching a section of society so
often forgotten, who was, the centre of attention and admiration.
It requires special dedication and love of people to provide this level of genuine care. We thank and applaud you, Daniel, Carl and all the boys and girls, especially Chef and team for the stunning canapés.
Anisha Grange, unlike many care homes, is a pleasure to visit, with its complimentary cafe/ garden room, to enjoy a coffee, specialist teas and delicious cake.
If you are in the care, medical and fire service, then watch out for the dates when complimentary breakfasts are served to set you up for the day ahead or to nourish you after a night shift.
We look forward to the next themed evening.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home. We are so glad you enjoyed the Jazz and Poetry Night on April 24th 2019. Anisha Grange Care Home endeavours to run regular family and…read more
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Review from Wendy M (Daughter of Resident) published on 5 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all the team at Anisha Grange to be extremely friendly and caring. My mother was welcomed warmly and really supported at a very difficult time for her. The whole team showed great understanding of her needs and a great willingness to put themselves out for her. As a result, she is beginning
to settle and become more integrated with other residents than she had ever done at her previous care home.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Anisha Grange
Thank you so much for taking the time to review Anisha Grange Care Home. Ensuring residents have a smooth transition to Anisha Grange is of great importance to us and I am delighted to read that your…read more
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Review from Tony L (Son of Resident) published on 29 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of my mum, I would like to thank all the staff at Anisha Grange for their help and kindness. Although she has only been resident since 17th December she has felt at home from day one and it is great to see a smile on her face and to know that she is safe and happy, I could not ask for more.
Reply from Daniel Rowark, General Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home. We are so pleased your Mum is happy here.
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Review from Alyson S (Daughter of Resident) published on 31 December 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum was in Anisha Grange dementia unit for 3+ years. At first, care was very good and we were happy. Over time though, the care deteriorated and there was a high turn over of staff. Often it seemed that there were insufficient staff to properly interact with and supervise residents.
Mum can be
difficult to persuade to accept help with washing and dressing and she often was dirty or wearing a previous day’s clothing/inappropriate clothing. Sometimes certain carers had “the knack” and mum let them help her, sadly they often left.
Mum is in a new home now, and in the 3 weeks she’s been there she has been clean every day, including the benefit of close supervision when toileting, which did not regularly happen in Anisha.
The fees at Anisha Grange do not reflect the level of care and were substantially more than we pay now.
Although facilities are indeed outstanding there was often insufficient staff to take residents to enjoy them, eg the garden during the beautiful summer.
Reply from Daniel Rowark, General Manager at Hallmark Anisha Grange
I would firstly like to thank you for spending the time providing this feedback. Whilst disappointing to read, I am now in post full time and am working hard with the team in the home to address any…read more
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Review from Rebecca L (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is an excellent feeling of community and support within the home. The setting itself is homely and welcoming.
The staff are without exception professional and caring. There could be more staff but I believe this is being addressed.
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Review from D T (Resident) assisted by family/friend published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly, everything is done with a smile. The food is varied with a good choice and excellent quality.
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Review from Jennifer W (Daughter of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot complain about the care my loved one receives but you need to look after the wonderful staff you have. Morale is very low and at lots of times, they are understaffed which is not acceptable. The coffee area looks bare and unhomely. The removal of books and games hasn't been a good idea.
Reply from Amanda Delabruyere, General Manager at Hallmark Anisha Grange
Thank you for your comments. We have recently reviewed dependency for our nursing community and have increased the team numbers during the day.
We have listened to the feedback about books and games…read more
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Review from E W (Sister of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting, I have found my sister to be very well cared for. All the staff are extremely friendly and efficient and see, to "go the extra mile" for the residents. Nothing is too much trouble. As a relative of a dementia sufferer, I am very impressed at the amount of patience shown by all the staff
- carers, domestic, clerical and management.
Well done.
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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Hallmark Anisha Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.871 for Hallmark Anisha Grange is calculated as follows: ( (164 Excellents x 5) + (8 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 178 Ratings = 4.871
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.946 Points relating to the number of positive Reviews for Hallmark Anisha Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 14 Positive Reviews ÷ 14.8 = 0.946
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Dec 2025

Please contact the home for current vacancies

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Awards / Recognitions (25)

Meet the Team (2)

Bee

Bee Livert

Job Title: General Manager Joined: 2025

With around 15 years of experience in adult care, I’m proud to be part of Anisha Grange Care Home, where family values, compassion, and excellence in dementia care are at the heart of everything we do. I’m passionate about empowering teams to grow, share knowledge, and deliver outstanding, relationship-centred care. Seeing residents happy and supported is what inspires me most.


Outside of work, I enjoy spending time with loved ones, cooking, baking, exploring nature, and planning new travel adventures.

John

John Leonard

Job Title: Customer Relationship Manager Joined: 2025

My name is John and I am the Customer Relationship Manager at Anisha Grange Care Home, Billericay.


I have worked in the care industry for 10 years, and when I am not at work, I enjoy spending time with my children, who keep me very active and busy.


My role is to support families who are looking for care for their loved ones and find the right care solution for them. The most rewarding part of my role is watching our residents settle into their new home, make new friends and get the best quality of life.


I’m always on hand to support both the residents and their families, and also our local community of Billericay.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Anisha Grange to verify any information. View our terms and conditions. Hallmark Anisha Grange has an Enhanced Service - more info.