Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE
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9.7 85 Reviews
  • Hallmark Anisha Grange, Billericay
Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care.

As residents ease into life at Anisha Grange, they’ll experience luxury with a homely feel. The passionate team are dedicated to supporting residents to live each day to the fullest. Getting older comes with its own set of challenges but Hallmark Luxury Care Homes live for every moment - big and small. So, from the outset, their bighearted approach places residents and their loved ones at the centre of all they do. Get peace of mind too, knowing all the essentials are covered with Hallmark All-Inclusive.

Moving home can feel overwhelming, but Anisha Grange help to maintain familiarity. They keep families together, embrace couples moving in together, and make every effort to accommodate pets. Their doors are open day and night for loved ones to pop by at any time.

The home's smart design offers diverse spaces where residents can pursue beloved hobbies or even find new interests. From a greenhouse for green-fingered potters, to a lively café, residents live life their way, whether it's enjoying a glass of wine or freshly baked treats while catching up with loved ones. The choice is theirs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1930 – £2010
  • Self-Funded Residential Dementia Care: £1930 – £2420
  • Self-Funded Nursing Care: £2280 – £2420

These prices are only a guideline, please contact Hallmark Anisha Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Charlie Lebatt (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • The home is open for visitors at any time

Parking

  • There is an onsite car park

Hallmark Anisha Grange Reviews (85)

9.7

Hallmark Anisha Grange has a Review Score of 9.7 (9.743) out of 10, based on 11 reviews in the last 2 years.
Over all time Hallmark Anisha Grange has 85 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Anisha Grange
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Review from Emily H (Granddaughter of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my Nan has come to the home she has put on weight. She's been taking daily activities which have helped her tremendously with her mobility and mental cognitive reactions/conversation. She has great company. The staff are so friendly and caring. I feel so happy to leave my Nan here. So much better
than her being alone in her little flat. I'd stay here.
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Review from Claire S (Niece of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has been here for 3 weeks, it's been very hard for her to leave her home but the staff have done there utmost to keep her happy and safe. The food is outstanding. All meals are tender and tasty. The menu is different every week. The cafe area has every drink you can think off. Fresh cakes and
biscuits too. Lots of activities going on. Very clean and tidy it's like home from home. Everyone is so friendly and caring. We couldn't have chosen a better home.
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Review from Linda C (Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only here for short stay but made to feel like royalty/celebrity. Everybody knew my name from the 1st day and treated me with respect and in a friendly, approachable manner. I felt totally safe/secure in their hands. Nothing was too much trouble.
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Review from S B (Daughter of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 9 months now and we have noticed a marked improvement in her physical abilities, state of mind and appetite. When she was at home, she was lonely and bored but at Anisha Grange, she enjoys the range of activities on offer with her new friends.


The café is perfect

for visitors as my mother can keep her bedroom private. All the staff are thoughtful, diligent and friendly and as a family, we are all very pleased with mum's new home.
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Review from Margery F (Wife of Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am quite happy with how my husband is treated, everyone is very kind and understanding.
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Review from R N (Regular Volunteer) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have volunteered at Anisha Grange for 4 months now.
All of the staff are so lovely and welcoming.
I love chatting to the residents in such a fun and relaxed environment.
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Review from Natalie W (Relative of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the second we walked through the doors we instantly felt at home. Everybody was so friendly and really happy. Staff, residents and visitors. A lovely place to be.
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Review from A C (Son of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is very good. Food could be better. Facilities very good.
Require more trips out to interest and stimulate residents.
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Review from Annette B (Daughter of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and well trained. They are friendly to visitors and try to make the care home as homely as possible. The surroundings provide a comfortable environment with beautiful gardens. There is a good variety of activities and residents are encouraged to participate. There have been several
changes in the management team recently however, Hallmark are endeavouring to make these as unobtrusive as possible.
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Review from Philip M (Son of Resident) published on 23 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Anisha Grange for nine months and has really settled in well. She really enjoys the environment, the activities and the way the staff care for her, which is FANTASTIC.
Mum takes part in many of the activities (and there are things on every day). She says the food is very good
and, it has to be said, neither of us can think of anywhere that she would be better off.
Final words, the staff there are LOVELY.
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Review from E B (Friend of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is 104 years old and is looked after in a first class fashion.
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Review from Loretta G (Friend of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today, we attended a special birthday celebration for one of the residents. It was a pleasure to be welcomed so warmly by all the staff.
The party room had been sympathetically decorated and the staff did their utmost to ensure the resident was happy and enjoying the occasion.
Well done to all staff
who contributed to this day. A most wonderful atmosphere made his day special not just for the recipient but for all guests who attended.
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Review from Elaine D (Daughter of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother (95) came to stay with you in June 2016 on the residential floor, Autumn Way. The staff were just wonderful! They loved and cared for Mum and also ourselves (her children). When she sadly passed away in September, our father (98) then came to Anisha Grange in September when the managerial
staff were extremely reactive and professional and enabled us to bring him direct from Northwich Park Hospital. Once again the staff were terrific and provided a loving and stimulating environment for Dad to finish his days in peace and security. Thank you all.
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Review from Sallyanne G (Daughter-in-law of Resident) published on 15 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit my Mother-in-Law to take her out to lunch but she said she had a tummy upset and was hesitant to go. On speaking to CHARLENE? who reassured us to go as she felt my Mother-in-Law would enjoy her lunch if she was with us. How right she was, it we hadn't spoke to CHARLENE? I don't think
we would have had the courage to take her. We would like to thank her so much.
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Review from David B (Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear wife passed away in 2012 after suffering a major stroke. I consider that I have been very fortunate that my 2 children chose Anisha Grange as my new residence on 25/3/13. I arrived here from hospital on a stretcher as a result of a fall in my own house when I suffered broken vertebrae in my
back as a result of osteoporosis. I cannot speak too highly of the care I received from my GP who provided medication to strengthen my spine by a 2 years course of cortisone injections and also the care I received at Anisha Grange.
They provided me with a 4 wheeled walking frame which enabled me to walk again and I was soon able to walk along on the hilly roads which surround Anisha Grange with 10% gradient. This became a daily routine lasting about 45 minutes and covering a distance of 1 mile. With the help of my friend I met on my walks who drives me to the high street every Friday, I can do a weekly shop, go to the bank etc. This gives me a welcome independence. I cover his costs for petrol and also pay him a small hourly charge. Throughout all this, my 2 children have taken charge of my personal affairs. I will be 85 in December and had a 44 year career as a chartered secretary.
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Review from Janet S (Daughter of Resident) published on 1 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of all the staff and current peripatetic manager at Anisha Grange. During the past 3 and a half years my mother was given the utmost care and attention. We could not have found a better care home for her. Sadly, she passed away recently in Anisha Grange. During the latter
months, she was looked after with loving care and gave her family love and support.
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Review from Jenny (Niece of Resident) published on 2 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Anisha Grange is a welcoming, friendly home with dedicated staff who appear to really enjoy their job. There is always something going on. The home is clean and beautifully decorated. Residents are treated with dignity and respect. Having had previous experience of a care home that looked after my mother
when she had dementia. It was refreshing to see Anisha Grange doing this in a refreshing way and getting things right.
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Review from Theresa J (Wife of Resident) published on 2 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really happy with Anisha Grange overall. My experience over the last 6 months has been excellent in most areas. The only downfall has not being introduced to my husbands key worker!! I would certainly recommend Anisha Grange.
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Review from Christine G (Daughter of Resident) published on 12 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's a great care home, lovely building and gardens. Many staff are very dedicated and great carers. Management try hard to please, they listen. All care homes have staffing problems and this home is no exception. More support could be provided by the owners/senior management at head office. It's hard
work running and working in a care home.
Reply from Roda Williams, General Manager at Hallmark Anisha Grange

Thank you for your comments. I have now had a chance to speak with you regarding your concerns.

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Review from C H (Daughter-in-law of Resident) published on 12 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Activities staff are superb. Overall we have been very satisfied with the facilities here and the cleanliness deserves praise. There is no smell which is a compliment to you. The food is of good quality and plenty of it, well balanced. The cafe is a great plus - to offer refreshments to share with residents
and visitors. Communication can be sparse and frustrating at times, something that can be sorted no doubt. Accounting details regarding the fee price rise were non existent. Recently staff changed have been a bit unsettling but beginning to work.
Reply from Roda Williams, General Manager at Hallmark Anisha Grange

Hello, thank you for your comments. I have now had a chance to speak with you to address your concerns.

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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Hallmark Anisha Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Hallmark Anisha Grange is calculated as follows: ( (130 Excellents x 5) ) ÷ 130 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.743 Points relating to the number of positive Reviews for Hallmark Anisha Grange is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 11 Positive Reviews ÷ 14.8 = 0.743
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Sep 2025

Please contact the home for current vacancies

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Awards / Recognitions (25)

Meet the Team (2)

No image found

Adele Petersen

Job Title: General Manager Joined: 2025

Hi, I'm Adele, and I'm the new General Manager of Hallmark Anisha Grange Care Home.

John

John Leonard

Job Title: Customer Relationship Manager Joined: 2025

My name is John and I am the Customer Relationship Manager at Anisha Grange Care Home, Billericay.


I have worked in the care industry for 10 years, and when I am not at work, I enjoy spending time with my children, who keep me very active and busy.


My role is to support families who are looking for care for their loved ones and find the right care solution for them. The most rewarding part of my role is watching our residents settle into their new home, make new friends and get the best quality of life.


I’m always on hand to support both the residents and their families, and also our local community of Billericay.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Anisha Grange to verify any information. View our terms and conditions. Hallmark Anisha Grange has an Enhanced Service - more info.