Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE
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Top 20 carehome certificate
9.8 91 Reviews
  • Hallmark Anisha Grange, Billericay
Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care.

As residents ease into life at Anisha Grange, they’ll experience luxury with a homely feel. The passionate team are dedicated to supporting residents to live each day to the fullest. Getting older comes with its own set of challenges but Hallmark Luxury Care Homes live for every moment - big and small. So, from the outset, their bighearted approach places residents and their loved ones at the centre of all they do. Get peace of mind too, knowing all the essentials are covered with Hallmark All-Inclusive.

Moving home can feel overwhelming, but Anisha Grange help to maintain familiarity. They keep families together, embrace couples moving in together, and make every effort to accommodate pets. Their doors are open day and night for loved ones to pop by at any time.

The home's smart design offers diverse spaces where residents can pursue beloved hobbies or even find new interests. From a greenhouse for green-fingered potters, to a lively café, residents live life their way, whether it's enjoying a glass of wine or freshly baked treats while catching up with loved ones. The choice is theirs.
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Care Provided by Hallmark Anisha Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1930 – £2010
  • Self-Funded Residential Dementia Care: £1930 – £2420
  • Self-Funded Nursing Care: £2280 – £2420

These prices are only a guideline, please contact Hallmark Anisha Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Charlie Lebatt (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • The home is open for visitors at any time

Parking

  • There is an onsite car park

Hallmark Anisha Grange Reviews (91)

9.8

Hallmark Anisha Grange has a Review Score of 9.8 (9.815) out of 10, based on 15 reviews in the last 2 years.
Over all time Hallmark Anisha Grange has 91 reviews.

Overall Experience
  • 80
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Date Published
  • 91
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Reviewer Connection to Hallmark Anisha Grange
  • 30
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Total of 91, showing 21-40
Review from Faye G (Friend of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My close friend stayed at Anisha Grange for some convalescence. I really enjoyed coming to visit and getting to know the team. Everyone is so welcoming and friendly. Nothing is too much trouble.
I look forward to coming back for the events.
Reply from Charlie Lebatt, General Manager at Hallmark Anisha Grange
Hello, thank you for your feedback; it was a pleasure getting to know you and care for your loved one.
We look forward to keeping in touch, and please do come back and visit.
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Review from S J (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Anisha Grange at a time when we were very stressed. The welcome and warmth we felt the minute we walked into the room was reassuring. The staff working at Anisha are just all so fantastic; everyone is so kind and caring. This is definitely a 5-star home.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you so much for your lovely words. We will be sure to share this with the team.
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Review from Emily D (Daughter of Resident) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care was amazing and the staff always went above and beyond and made us feel like we were seeing Dad at home. The activities staff were fab and the atmosphere was always warm and welcoming. I couldn’t recommend anywhere more.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you so much for taking the time to provide us with your feedback. We shall pass your lovely comments on to the team.
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Review from Rita D (Friend of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire setup is caring and delightful. The main reason I'm writing this review is because my long-term friend is so happy to have chosen Anisha Grange Care Home, now she has great mobility and speech problems and her husband has died she is still totally compos mentis, well able to voice anything
she might be unhappy with. I was particularly impressed with the happy atmosphere and positive communication between service providers and residents.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for such kind and wonderful words Rita; I know the team will be absolutely delighted and it means so much to us all that you feel so welcome at Anisha Grange. I'll pass on your lovely words…read more
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Review from Suzy W (Respite Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anisha Grange is an excellent care home, and the staff are extremely helpful both to residents and visitors.
From the first phone call we made to see if they could help, as I am under 65 and needed emergency respite care (our wet room floor was leaking, and the builders needed to move in for an extended
period), things were sorted very quickly with a nurse visit to my home, and then me moving in for a month.
I was looked after brilliantly, my medication and food allergies were sorted, the chef spoke directly to me, and I can certainly recommend the food along with the various activities. They even named all my clothes for me, which was a huge relief and spared Mum having to do it.
I would give over five stars, but it will only let me give five.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you so much for taking the time to complete a review for us. It has truly been wonderful supporting you. Your incredibly kind words mean a lot to us, and we will pass the comments on to our…read more
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Review from C H (Daughter of Resident) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anisha Grange were outstanding when we needed to organise respite care at short notice. They were incredibly understanding, and efficient at getting everything organised quickly, and nothing was too much trouble. They really went above and beyond and our family can’t thank them enough. I wouldn’t hesitate
to recommend Anisha Grange to anyone in a similar situation.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you so much for your kind words. It has been an absolute pleasure having Mum in our home and getting to know you all as a family, we are always happy to support.
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Review from Andy H (Son of Resident) published on 18 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks for the great care my mother had during her time at Anisha she has nothing but praise for the way she was cared for. Anisha is a first-class care home and looks after all its residents with respect and dignity.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to complete such a lovely review. It has truly been wonderful supporting your mum. Your words mean a lot to us and we will pass your comments on to the team.
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Review from Carole B (Wife of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care being given to my husband is superb, nothing is too much trouble. As he is in bed all the time, he is moved frequently to avoid any pressure points. The staff are most attentive, the carers treat him with love and respect, and everyone remembers what his likes and dislikes are. His mental
state has improved so much since he arrived at Anisha Grange, due mainly to the fun and laughter that he shares with the staff, and their constant efforts to stimulate his well being. From hardly eating at all when he arrived at Anisha Grange, he now thoroughly enjoys his three-course meals and the variety of beverages provided to accompany them. Every effort is made to facilitate regular visiting in spite of the Covid-19 restrictions, whilst ensuring that all residents and staff are kept as safe as possible. The surroundings are beautiful and very well maintained, and the facilities are more than equal to a top-class hotel. Thank you to everyone for their care and attention.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you so much for your lovely comments and for taking the time to review us. It is a pleasure to support you and we are all so proud to be caring for your husband.
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Review from Tania S (Daughter of Resident) published on 5 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anisha Grange looked after my mother for 2 1/2 years before she passed away in December 2021. During her time at Anisha Grange, all of the team members went out of their way to look after her. The care was exemplary. They tried to maintain her dignity at all times. They were kind, thoughtful and so
caring. The management, nursing staff, and carers are all the loveliest people. I can not recommend Anisha Grange highly enough. It is a bit like a five-star hotel! My mother was very happy there.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you so much for completing such a lovely review for us. It has truly been a pleasure supporting your mum and getting to know you all as a family. We will pass on your lovely comments to our…read more
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Review from M P (Resident) published on 20 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
While here I have been overwhelmed by every person's extreme kindness, no matter what their particular task may be. Because I am fit and able to move around easily and have good health, I couldn't possibly have any reason for complaints but my one frustration was poor communication for phone signals.
I appreciate that is not the fault of the management - I only mention it because it was so inconvenient to go outside to get a signal. However, I give my very sincere and grateful thanks to all who made my stay a holiday.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home and for your very kind words.
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Review from Pauline P (Daughter of Resident) published on 10 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anisha Grange looked after my mother for 6 weeks and treated her with compassion, professionalism, and first-class care. She benefitted from the care she received to be able to confidently return to her own home.
Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to leave a review for Anisha Grange Care Home, we appreciate all comments and feedback. We are very pleased that your mother enjoyed her stay with us and that she was…read more
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Review from Martin M (Nephew of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anisha Grange is a top-class, five-star care home in Billericay. My uncle was only there for a short time before passing away but the care he received was exemplary. The care he received was attentive and maintained his dignity in his final days. I would not hesitate to recommend Anisha to anyone and
the staff were absolutely first class in every way. A big thank you to all.
Reply from Niva Jha, General Manager at Hallmark Anisha Grange
Thank you so much for your kind words and lovely feedback. I know it means so much to the team.
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Review from S T (Son of Resident) published on 6 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every respect.
Anisha Grange has coped admirably with the complications caused by the pandemic and has continued to provide an excellent level of care throughout.
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Review from Marian W (Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a resident for respite following Covid. My husband was in the nursing wing for end of life care. He passed away after 2 weeks in the Home. It was a sad and distressing time for all our family.
Anisha Grange - both management and all the staff, without exception, were excellent throughout.
Management
- always responsive, compassionate and highly professional.
Nurses and carers, Nursing Area - provided highly professional care at all times, regular care and more whenever needed with a warmth and genuine concern for my husband, giving him help, respect and dignity at all times. Links to the Hospice well used.
All staff, Residential Area - wonderful people whose kindness, support, professionalism and genuine compassion were constants throughout my stay, night and day.
A lovely room, garden, coffee lounge and sitting areas. Delicious flexible menu, excellent laundry, hairdressers, reception and communication to family. Thank you for everything - a superb team!
Reply from Niva Jha, General Manager at Hallmark Anisha Grange
Dear Marian, thank you for your review, it was our pleasure to be able to look after you and your husband during this tough and difficult time. Our condolences to you and your family and we were…read more
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Review from V C (Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I entered Anisha Grange for respite 05/02/2020 and was so impressed by the level of care etc, I was happy to stay. I am still here in January 2021.
Reply from Niva Jha, General Manager at Hallmark Anisha Grange
Thank you for your kind words. We are delighted that you are happy in Anisha Grange Care Home and decided to stay as long as you have. We hope we continue to impress you going forward.
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Review from B C (Resident) published on 10 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been a very unusual month because of the covid-19 virus. I opted to have the vaccine and have suffered no ill effects. The worst problem for me has been boredom, and the inability to mix also. I also miss my daily use of the stairs (vital if I am going to be able to visit my local family again).
It was a great relief to have our usual staff back after the Christmas break and to feel that normality is back within sight.
Reply from Niva Jha, General Manager at Hallmark Anisha Grange
Thank you for your feedback. We appreciate your honest feedback and we take all comments on board. We understand it is an unusual time for our residents, but to reduce the risk of infection and to…read more
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Review from Melanie (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We really appreciate all the care and kindness Mum has always been shown by all the staff at Anisha Grange. Throughout this difficult period, she has remained very cheerful and has constantly told me, during our phone calls, how lovely everyone is to her and how lucky she is to be a resident. We are
very extremely grateful to everyone involved for her excellent care.
Reply from Niva Jha, General Manager at Hallmark Anisha Grange
Dear Melanie, thank you for your kind words. We are happy you feel that we are doing our best for your mum.
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Review from Sandra M (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Anisha Grange for over four years during which time her needs have changed and the staff have addressed these changes very well. Her care had not faltered and the welcome and support I have received has always been first class. The staff are like our family now.
Reply from Niva Jha, General Manager at Hallmark Anisha Grange
Dear Sandra, thank you for your kind words, we will always do our best to support your mum on her journey at Anisha Grange. We are very grateful for what you have said and will continue to do our best…read more
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Review from Helen P (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly, I am grateful to the Anisha team for keeping my 100-year-old mother safe from Covid 19, whilst assisting her with Skype calls and arranging 'distanced' visits in the garden gazebo. Throughout these trying times, everyone I dealt with was unfailingly cheerful and helpful.
On 11th September
my mother fell and broke her hip when walking unaided to the bathroom. Throughout her 10-days hospitalisation (no visits permitted), the senior carer kept in touch with the ward and helped us understand Mothers condition. In preceding months, Mother repeatedly told us how well looked after she is, and how good the meals are. Now she is back at Anisha they are encouraging her to eat and regain some strength.
There seems to be a remarkably caring culture at Anisha, which is a credit to the management and all the staff. Despite understandable reservations about leaving her own home of 70-years, Mother has been consistently confident in and contented with the care she has received at Anisha.
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Review from J H (Resident) published on 15 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An experience similar to staying in a 1st class hotel but with having care given and dignity preserved. Management greatly involved in all aspects. Most important loving care given.
Reply from David Martins, Customer Relationship Manager at Hallmark Anisha Grange
Thank you for taking the time to review Anisha Grange Care Home and for your very kind words.
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Hallmark Anisha Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Hallmark Anisha Grange is calculated as follows: ( (162 Excellents x 5) + (8 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 176 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.946 Points relating to the number of positive Reviews for Hallmark Anisha Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 14 Positive Reviews ÷ 14.8 = 0.946
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Oct 2025

Please contact the home for current vacancies

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Awards / Recognitions (25)

Meet the Team (2)

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Adele Petersen

Job Title: General Manager Joined: 2025

Hi, I'm Adele, and I'm the new General Manager of Hallmark Anisha Grange Care Home.

John

John Leonard

Job Title: Customer Relationship Manager Joined: 2025

My name is John and I am the Customer Relationship Manager at Anisha Grange Care Home, Billericay.


I have worked in the care industry for 10 years, and when I am not at work, I enjoy spending time with my children, who keep me very active and busy.


My role is to support families who are looking for care for their loved ones and find the right care solution for them. The most rewarding part of my role is watching our residents settle into their new home, make new friends and get the best quality of life.


I’m always on hand to support both the residents and their families, and also our local community of Billericay.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Anisha Grange to verify any information. View our terms and conditions. Hallmark Anisha Grange has an Enhanced Service - more info.