Ty Porth Care Home

Cemetery Road, Porth CF39 0BH

Ty Porth care home is the newest addition to the Hallmark Care Homes family of homes, which comes with 20 years of excellence in care.

Ty Porth care home, situated in the village of Porth, is a purpose-built home from home, with views over the stunning Welsh valleys. Catering for residential, dementia and nursing care needs we have a passionate and dedicated care team on hand 24 hours a day to provide high quality, relationship-centred care that is tailored to the needs of each and every resident.

The home also have a full schedule of activities, provided by a Lifestyles Team, enabling residents to continue their favourite hobbies or experience new ones. These can be anything from cooking classes and arts and craft sessions, to enjoying a trip to the hair salon or getting involved in a bit of gardening, with support from the care team.

Group: Hallmark Care Homes

Person in charge: Eileen Clews (General Manager)

Local Authority / Social Services: Rhondda Cynon Taff County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 79 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 79

Rooms with ensuite WC: 79

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Ty Porth Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 8.8 (maximum of 10) for Ty Porth Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Ty Porth Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.47 for Ty Porth Care Home is calculated as follows: ( (55 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 83 Ratings = 4.47

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.316 Points relating to the number of positive Reviews for Ty Porth Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.8 positive Reviews (79 registered maximum number of service users ÷ 5). 5 Reviews ÷ 15.8 Target = 0.316

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.8 Ty Porth Care Home has a Review Score of 8.8 (8.786) from 7 Reviews


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ty Porth Care Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Ty Porth Care Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Resident / Service User
    1
  • more

The nurses are fab. But the people above them decided to put an 83 yr old man unable to talk or walk on a mattress on a floor. With an electric fan heater to roll into. Or have blankets to cover it. Unable to call if in trouble. Not nice treatment at all. And they didn't inform family of any changes. The nurses can get distracted for the above things to happen. But have to do what the above say. But I will say this just made more work for the nursing staff who have been good. But their hands are tied on doing what they are told to do.

How likely would you be to recommend Ty Porth Care Home? Unlikely

Overall Standard

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Average Rating:   3.1 out of 5

Eileen Clews, General Manager at Ty Porth Care Home responded to this review on 13 Mar 2018:

Thank you for your comments, a meeting will be arranged to discuss your concerns.

I was very grateful for the care home to offer my father-in-law a place. Before moving in, he was living in a flat mostly on his own, he had support from other family members but due to mobility issues, he was unable to get out and about and continue with his daily routine and hobbies. After moving into the home, he was able to get out and about with the support of staff, including visiting his church on weekends. He received very good care and I felt that he was in safe hands should he have any falls which he was prone to. It is a very warm, welcoming and friendly home.

How likely would you be to recommend Ty Porth Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My gran has recently moved into Ty Porth Care Home and I cannot fault the support and care that she receives. The staff are lovely and always make you feel like part of a big family. My gran has been supported to get involved in daily activities and this has really helped her feel better in herself.
Really happy with everything Ty Porth offers.

How likely would you be to recommend Ty Porth Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very happy to be here, met some nice people.
Everyone is nice to me.

How likely would you be to recommend Ty Porth Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent standard of care, excellent facilities and friendly and helpful staff. Would recommend this care home.

How likely would you be to recommend Ty Porth Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I visit my friend on a Wednesday and have found the staff in particular very kind and helpful despite being poorly paid.
The home, lounge and residents rooms are comfortable and clean.
Heating seems to be a little high.
Pleased to see that hygiene score has risen from 2 to 4 out of 5.

How likely would you be to recommend Ty Porth Care Home? Likely

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Average Rating:   3.8 out of 5

My father is always clean and shaved. Meals are always varied. His room is kept clean and tidy and staff always make me feel welcome.

How likely would you be to recommend Ty Porth Care Home? Extremely Likely

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Treated with Dignity

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Average Rating:   4.8 out of 5

Submit a Review for Ty Porth Care Home

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Bed Vacancies

Bed Vacancies

posted 18 Apr 2018

Speak to us today about our availability.

Awards / Recognitions

February 2018

April 2017

February 2016

Top 20 Care Homes Wales 2015

Recipient: Ty Porth Care Home

Date: Sunday 01 Feb 2015

more details

November 2013

Care Leadership Finalist

Recipient: Hallmark Care Homes

Date: Friday 29 Nov 2013

more details

Care Personality Finalist

Recipient: Hallmark Care Homes

Date: Friday 29 Nov 2013

more details

March 2013

Nursing Home Operator of the Year

Recipient: Hallmark Care Homes

Date: Wednesday 27 Mar 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ty Porth Care Home