Hallmark Ty Porth

Having had a bad experience with a previous care home, to date we have found Ty Porth to be excellent in its care and facilities.

We are so pleased with how the transition for Mam has and is going. We feel that Mam is safe and well cared for and will live a happy life in their care.

During this 3 months we can only say she has had first class care from all your staff. Trusting she will be with you and your care always.

Mum's ensuite room was completely refurbished before she arrived and the whole home is really well-appointed with top-class facilities and impressive catering. Having visited numerous other homes, I couldn't be more impressed with the quality and personal attention offered at Ty Porth.

We need not have gone through all that worry and I can honestly say I am more than happy that my dad is living in the best place for him and he is receiving all the support he needs. Peace of mind at last.

Ty Porth Care Home is probably the best care home I have ever come across. The staff are exceptional and they made the whole process run smoothly when I had to make the difficult decision to move my Grandmother into a home. The communication is fantastic and I am very happy that my Nan is being well looked after and is happy.

Was always worried about choosing a care home for my elderly aunt but Ty Porth was my first choice and luckily that's what we had! The staff are absolutely amazing, from walking through the front door to walking through corridors everyone is so happy, chatty, friendly and polite and goes above and beyond for everyone, my auntie has settled very well there and gets on with all the staff. I couldn't wish for a nicer place for my auntie to spend the rest of her days, a few of the girls on floor two are just the best, one of the nurses is so friendly and can't thank them enough for all they do! Keep up the good work girls, a massive thank you from myself and my family, you all deserve 100 stars.

I was recommended Ty Porth Care Home by friends who had loved ones residing there and was given glowing reports so it was easy for me to choose this care home for my aunt. Since residing at Ty Porth my aunt has received excellent care and attention to her needs, which is a comfort to me knowing she is being well cared for.

We are very pleased with the care my mother is receiving at Ty Porth care home. The staff are friendly and supportive. We are kept informed of how my mother is getting along on a regular basis. The food is excellent. Her room is spacious and comfortable.

I live in Canada, which made it more difficult for me when looking for a home for my mum as I needed to know that I had made the right choice from the outset. It was essential that the home not only provided the care mum required but also excellent communication between the family and the home. Had a bright airy room, a friendly, inviting atmosphere and of course, wonderful caring staff, from both the nursing side and the administrative side. Ty Porth certainly provides the care mum needs and also the peace of mind I need.

Since our mother has been in residence at Ty Porth she has been shown nothing but wonderful care and excellent nursing skills shown by all carers and nursing staff. Also how your domestic staff have been able to keep her room clean and tidy, and how everyone has become very friendly with her, and not only my mother but all the rest of the family which really showed when Ty Porth's management laid on a wonderful party to celebrate her 100th birthday there with a wonderful spread of savouries, pastries and confectionaries, laid on for her guests, and decorations wonderfully arranged around the cafe area. It was also lovely to see all the staff coming to wish my mother happy birthday throughout the day, a truly marvellous gesture by all Ty Porth staff.

Really is pleased with the care and attention my mother receives at Ty Port. The staff are friendly and professional and keep us well informed. It is a great comfort that she is so well care for.

I would recommend Hallmark Ty Porth.

I cannot speak highly enough of Hallmark Ty Porth. From the moment my mum was to become a resident to the present day, Ty Porth has been in continued communication with me and made the whole process straightforward and painless which has been much appreciated. The staff always have a smile on their face, everywhere is spotlessly clean and the food along with the varied choices on offer is excellent. It is a huge weight off my mind and that of the rest of the family knowing my mum is being cared for exceptionally well and is in a safe and happy environment. A huge thank you to all of the staff at Ty Porth.

My wife is here at Ty Porth and has been for six years. I would like to commend all the staff as they go over and above their normal duties with the residents and their families. I also like the thought that I have access at any time so it shows that there is nothing to hide, which I appreciate.

I don't feel like a visitor! It's so homely. Staff are always friendly and ready to chat. Also, during December the extra effort that's made to organise activities throughout the month is amazing.

Once again a full programme of events at Hallmark Ty Porth for the Christmas period. The enthusiastic participation of the staff and encouragement of the residents to join in whatever small way create a real atmosphere of joy at this time of year. Thanks once again everyone at Ty Porth.

My mum suffers from dementia and the staff at the home are really good with her. They ensure she has the opportunity to join in with things that she can do, like taking her to see the singers that visit the home. They also help her with feeding and personal care she can no longer manage herself. They talk to her and not at her, involving her as much as possible.

The staff accommodate all my mother's needs and wishes and communicate well with us as a family. No complaints from us!

were amazing. This was not just for the residents, it was for myself and family. They treated us with the same care and attention. So from the bottom of my heart, I thank you for looking after my mother the way you did.