Hallmark Ty Porth

Mum has only recently moved to Ty Porth Care Home and has settled in well. She has been welcomed and looked after by every member of staff and feels comfortable and content. I have been kept fully informed and up to date with any queries we have had and nothing has been too much trouble. Mum was apprehensive about making a move to Ty Porth but these have alleyed.

I am fully assured that she is safe and happy environment and being extremely well looked after.

My mother-in-law and father-in-law are both at Ty Porth. they are both really well looked after. The home provides excellent activities and make sure they are both included. The staff are all very approachable from manager to carer with all in between.

Very satisfied - many thanks.

Only been visiting a short while but all the staff are very welcoming and nothing is too much trouble. Very helpful with any queries or concerns. She feels very settled at the home. Enjoying the activities on offer and the food. I am very pleased that she is in a happy environment and the full knowledge she is being well looked after.

I am very pleased with the care my mother received. She needs a lot of personal care which is done preserving her dignity at all times. Not only do you care about her physical health but also her mental health. The carers are always pleasant with a lot of banter which my mother likes. Well done all staff.

My father has been a resident for two years. His care and environment have been of a high standard throughout. This weekend he has approached end of life. The staff have been a huge support, not only to my father but also to my husband and I. As always, gone above and beyond what one would expect of them. The home is a lovely environment which is richly enhanced by its wonderful staff.

We would have no hesitation whatsoever in recommending this home.

Cleanliness is not how it used to be and could certainly be improved.

We find the staff very friendly and always helpful. The room is nice with the sunshine in the afternoon.

As a family, we would recommend Ty Porth and sing their praises to everyone.

My mother has settled quickly. The staff have been extremely supportive and caring and have made the experience as easy as possible.

My nan is very happy and safe and we couldn't be more grateful.

This is an excellent care home. All the staff work hard and do the best they can in a very difficult situation. It is a very specialist job and it is not for everyone. It is well run every day, providing food, dressing patients, seeing to their needs, showers etc. every day. It is extremely tiring for everyone.

The staff are friendly, helpful and happy. Always a warm welcome from everybody. My aunty is very happy at Ty Porth.

This home is well run and the staff are excellent. My wife is very happy and I am happy in the knowledge my wife is safe and well cared for.

I have always found the home to be friendly, approachable and helpful. The staff have been kind and caring towards my grandmother in, at times difficult circumstances. I am confident that she is well cared for at all times.

Mum has settled very well and appears a lot happier after her move from a residential home. The care she receives is of a high standard and the staff are always happy to answer any questions we have. We are very happy with all aspects of care.

I am a close friend of the service user, an elderly lady of 93. I effectively organise the finances and general welfare support on behalf of a small group of friends, known to the service user in question. She has no close family members. The purpose of this review is to praise highly all the staff members involved in the recent admission of this lady to Ty Porth and who continue to care for her. An absolutely outstanding, empathetic group of people.

Wow, amazing! It's not a decision you want to make, to put a parent into a nursing home. Our decision to choose Ty Porth was definitely the right choice. The staff are amazing, thoughtful and caring. Ty Porth always smells clean and fresh. Management are so accommodating and friendly. Mum's room is always clean and tidy.

I would like to thank every single member of staff for the care and respect that was given to my father during his time at Ty Porth. This care was also extended to us as a family while we spent the last few days of Dads life at his bedside. The care home was always immaculately clean, the facilities first class and the food very tasty and well prepared. By far the best feature though was the friendliness and professionalism of the staff who made what was a very difficult time for us much more manageable. We always knew that when we left after a visit, that Dad was in the very best of hands. It would be unfair of me to name individuals for danger of forgetting a name, but they all do such a great job with a smile on their faces which has such a positive impact on the patients. If it was possible to give a six-star review, I would. I would thoroughly recommend Ty Porth to any family in need of a care home.