Hallmark Ty Porth

Cemetery Road, Porth CF39 0BH
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Top 20 carehome certificate
9.9 108 Reviews
  • Hallmark Ty Porth, Porth
In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, dementia and nursing care, this popular care home has everything residents need to live an independent and fulfilling life within its warm and welcoming community.

Easing into life at a care home can feel like a big leap, but from the moment residents arrive, the team do all they can to make residents and their loved ones feel right at home. Ty Porth’s Relationship-Centred Care approach places residents at the heart of all they do; tailoring activities, menus, and care services to them. By taking the time to listen and really get to know each individual, residents live each day, their way. With Hallmark All-Inclusive, residents can relax in comfort and convenience, knowing that all their needs are catered for.

Recognising the importance of keeping family together, Ty Porth extends a warm welcome to partners, loved ones and wherever possible, four-legged friends.

Family and friends can pop by to join residents for an afternoon stroll in the serene gardens or partake in shared laughter during various daily activities, no matter the time of day, Ty Porth doors are always open.
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Care Provided by Hallmark Ty Porth

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1240
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1410
The price(s) shown are provided by the care home. Contact Hallmark Ty Porth for full pricing details and T&Cs.

Contact Hallmark Ty Porth to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Hallmark Ty Porth to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stephanie Griffiths (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (83)

Visiting

  • There is currently no restrictions for visiting.

Parking

  • There is a care park located at Ty Porth Care Home.

Hallmark Ty Porth Reviews (108)

9.9

Hallmark Ty Porth has a Review Score of 9.9 (9.936) out of 10, based on 28 reviews in the last 2 years.
Over all time Hallmark Ty Porth has 108 reviews.

Overall Experience
  • 96
  • 9
  • 2
  • 1
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Date Published
  • 108
  • 7
  • 16
  • 28
  • 80
Reviewer Connection to Hallmark Ty Porth
  • 34
  • 31
  • 5
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  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 108, showing 101-108
Review from Alison J (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is a lot happier since going into Ty Porth. He joins in with the activities.
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Review from Carol C (Relative of Resident) published on 13 March 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
The nurses are fab. But the people above them decided to put an 83 yr old man unable to talk or walk on a mattress on a floor. With an electric fan heater to roll into. Or have blankets to cover it. Unable to call if in trouble. Not nice treatment at all. And they didn't inform family of any changes.
The nurses can get distracted for the above things to happen. But have to do what the above say. But I will say this just made more work for the nursing staff who have been good. But their hands are tied on doing what they are told to do.
Reply from Eileen Clews, General Manager at Hallmark Ty PorthThank you for your comments, a meeting will be arranged to discuss your concerns.
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Review from Leon K (Son-in-law of Resident) published on 31 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very grateful for the care home to offer my father-in-law a place. Before moving in, he was living in a flat mostly on his own, he had support from other family members but due to mobility issues, he was unable to get out and about and continue with his daily routine and hobbies. After moving
into the home, he was able to get out and about with the support of staff, including visiting his church on weekends. He received very good care and I felt that he was in safe hands should he have any falls which he was prone to. It is a very warm, welcoming and friendly home.
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Review from N L (Granddaughter of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gran has recently moved into Ty Porth Care Home and I cannot fault the support and care that she receives. The staff are lovely and always make you feel like part of a big family. My gran has been supported to get involved in daily activities and this has really helped her feel better in herself.
Really
happy with everything Ty Porth offers.
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Review from Marion W (Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy to be here, met some nice people.
Everyone is nice to me.
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Review from M (Son of Resident) published on 3 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent standard of care, excellent facilities and friendly and helpful staff. Would recommend this care home.
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Review from John G (Friend of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend on a Wednesday and have found the staff in particular very kind and helpful despite being poorly paid.
The home, lounge and residents rooms are comfortable and clean.
Heating seems to be a little high.
Pleased to see that hygiene score has risen from 2 to 4 out of 5.
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Review from Susan H (Daughter of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is always clean and shaved. Meals are always varied. His room is kept clean and tidy and staff always make me feel welcome.
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Current Review Score: 9.9 (9.936)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Hallmark Ty Porth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Hallmark Ty Porth is calculated as follows: ( (306 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 326 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Ty Porth is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 30 Sep 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 02 Jun 2026

Please contact the home for current vacancies

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Awards / Recognitions (23)

Meet the Team (5)

Stephanie

Stephanie Griffiths

Job Title: General Manager Joined: 2016

I am the General Manager of T? Porth Care Home, an experienced general nurse and have been qualified for over 10 years.


Throughout my career, I have predominantly worked in elderly care services both in the NHS and the private sector.


I started working in Ty Porth Care Home in 2009 and have been a care team member, a nurse, the Deputy Manager and now the General Manager. I always encourage residents to maintain their independence and enhance the well-being of residents living at Ty Porth Care Home. No two days are the same for me. I thoroughly enjoy working at Ty Porth.

Julie

Julie Inch

Job Title: Deputy Manager Joined: 2020

Julie is a Registered Mental Health Nurse. Julie has worked in the care sector for over 30 years and has been a registered nurse for over three years. Julie has been a valued member of the team since joining Ty Porth in Nov 2020. In April 2022 she was promoted to Community Manager and has overseen the delivery of care in our nursing care communities. Julie has taken up the post of Deputy Manager in August 2023. She has completed her QCF Level 5 in Leadership and Management and is registered with Social Care Wales.


Julie is passionate about providing high standards of dementia care and end-of-life care.

Leah

Leah Howells

Job Title: Business Support Manager Joined: 2022

I started my Hallmark journey in 2016 as a receptionist. I have had the opportunity to develop and grow within the organisation.


In the present day, I am the Business Support Manager at Ty Porth Care Home; I manage the hospitality within the home and residents, family and friends transition into our care home. I love working at Ty Porth Care Home, it is like one big family! Each day brings a new challenge, and each day brings a new purpose.

Louise

Louise Vaughan

Job Title: Business Administrator Joined: 2020

Louise has worked worked at Ty Porth since August 2020, she began at Ty Porth Care Home as a receptionist and become the business administrator in March 2022. Louise has a wealth of knowledge in administration as she has worked in the role for 30 years! Louise enjoys working at Ty Porth Care Home as she enjoys building relationships with the residents and the families that live at Ty Porth Care Home.

Hannah

Hannah Christopher

Job Title: Lifestyle Coordinator Joined: 2018

Hannah is a dedicated member of our team. Her role as lifestyle lead is to plan and implement a meaningful activity schedule each week promoting a sense of purpose and wellbeing in our residents. Hannah also organises all home events and celebrations throughout the year and regularly fundraises for our homes chosen charities.

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