Submit a Review for Hallmark Ty Porth
Cemetery Road, Porth, CF39 0BH
View full details of Hallmark Ty PorthLatest Reviews for Hallmark Ty Porth
11 June 2026
Staff are very nice, approachable and helpful.
Nothing is too much trouble for them. What I like is they have a sense of humour and like a laugh aswel as being professional. I like that the staff introduced themselves to my aunt.
05 June 2026
My husband has been at Ty Porth for nearly a year and I have never had any concern about his care there. I have nothing but praise and respect for the staff, it is not an easy job, but is done with thought and understanding of the individuals needs.
05 June 2026
My husband has been in Ty Porth for just over a week, so my experience is limited. However, when my husband arrived at the care home he was greeted, shown around, introduced to other residents, and made to feel very welcome. I have found staff to be polite, friendly, helpful, and informative. They
have quickly responded to requests, for example to change furniture and put additional furniture in his room, according to his needs. Nothing is too much for them. His en suite room is ideal for someone, like my husband, who is a powered wheelchair user. There seems to be a variety of activities on offer at the home but I can't really comment on them as my husband hasn't yet taken part in any. Visitors, like myself, are welcomed into the home and can use the drinks machine and help themselves to fruit and cake in the reception area. I wouldn't hesitate to recommend this luxury care home for anyone looking for a placement for a loved one.
02 June 2026
The care home is very welcoming and the staff are very caring and friendly.
Nothing is too much trouble for them
They have made the whole experience of enabling my sister to become a resident as plesant as possible.
The place is kept spotlessly clean.Care provided to my sister has been excellent.
There is a full and varied activities programme ever day for the residence.
I would certainly recommend the home to other families who need this support for their loved ones
27 May 2026
Ty Porth look after their residents like family, the staff also look after us as relatives. The level of care is exceptional and the number and range of activities is excellent. I would definitely recommend Ty Porth.
26 February 2026
Our mother moved into Ty Porth at the end of January. It is an amazing care home in many different ways. All staff members are friendly, welcoming and attentive. They go above and beyond to make it feel like a home from home. Mam is settling in nicely; with the help, patience and understanding of
all the wonderful staff. We are so impressed with the daily activities on offer here - we were able to attend one of them with her when we visited last week; live music by a harpist! It was incredibly moving to watch the residents joyfully joining in with some of the music, singing along to Tom Jones and Frank Sinatra pieces. Our mother loved it (as did we!). Mam's ensuite room is lovely, with a great view across the valley. We were encouraged by the staff to personalise it for her, with anything we wanted to bring from home, which we did last week. Ty Porth definitely looks and feels like a "Luxury" care home... but it's the staff that make it the special "home from home" that it is.
19 February 2026
Everyone is very professional and friendly. They have really helped my Mum settle into the residential area.Always staff visible and ready to assist with a smile. Always encouraging and nothing too much effort. The home is always immaculate,warm and inviting. The area where you can help yourself to
fresh coffee or tea is such a treat - and a lovely way to meet other carers or residents. Every service required has been a smooth operation- from hairdressers to gp visits etc. The teams always seem to work well together like a tight ship. Communication has also been a plus point - where any worries about mam have been conveyed and alleviated.
28 November 2025
My experience has been very positive my husband is receiving very good care. The staff are friendly and helpful.
11 November 2025
We are extremely happy with all aspects of Ty Porth . My aunt has been unsettled in the evenings and the staff have been so patient and understanding with her , she has been referred to all the necessary medical depts. and is receiving appropriate medication .
We visit regularly and always find the
roomsand public areas clean and welcoming . My aunt likes coming out to the reception area with us for coffee and cake .
From the reception staff who welcome us to the cleaning staff , everyone has been kindness itself to my aunt and to us .
We feel my aunt is safe and well cared for and we can visit and enjoy her company without worrying about her when we leave .
Would I recommend Ty Porth to others ? Yes without hesitation .
11 November 2025
Most helpful in steering us through the experience of arranging residential care for an elderly relative.
Very welcoming and answered all our questions- how er stupid- with patience.
Made the experience of moving in as pleasant as possible for our relative and went out of their way to reassure us
that all would be well ,as it has proved to be.
03 November 2025
Mum moved to Ty Porth when her health deteriorated & she needed around the clock nursing care.
She was fiercely independent despite her needs, & the Care staff fully respected this & encouraged her to do things for herself whenever possible.
They treated her like the lady that she was,
rather than the old, anonymous person that a recent hospital stay sadly evidenced.
The care that Mum received was second to none & she enjoyed the chit chat & banter, & the company as well.
For our large family it was ideal, as we were able to visit as often as we liked & whenever we wanted, just like when Mum was in her own home.
Various activities are arranged, & even though Mum was on a nursing floor, where most residents were bed bound, everyone was encouraged & taken to that day's event, enabling them to socialise & enjoy something different.
My lasting impression of Ty Porth is one of happy, smiling faces of the Carers & nurses who truly cared.
I highly recommend Ty Porth to anyone & everyone.
18 August 2025
I was not looking forward to the day that my mother was being moved into the Care Home, I was expecting resistance and a lot of tears. How wrong was I. From the moment my mother entered the home, the staff all came to introduce themselves, they showed her the bedroom and then showed her around the
various facilities on the floor. The staff made such a fuss of my mother that she felt safe and protected and that gave her the reassurance she needed, it was such a difference after spending over four months in hospital. My mother settled in to her new surroundings very well, she is participating in all the activities and as already struck up a number of friendships with the fellow residents. The staff are always free to have a chat when I visit, as I tend to ask a lot of questions and any health issues with Mam they have phoned me to keep me updated. Thank you very much and keep up the excellent care that you provide.
14 August 2025
I can't praise the CARE HOME enough because that is exactly what it is the level of CARE is amazing. My loved one hadnt sat in a chair in hospital since november. When he arrived at Ty Porth in may the next day he was up in chair and joining in fab activities. We are so pleased. Thank you to all
the staff at Ty Porth it means I can look after my own health issues knowing hes looked after better than I can manage.
05 August 2025
All staff are very friendly and helpful, and always keen to help. Nothing is too much trouble for them. The home is clean and tidy. I moved my mum from another Care home, and glad I did, as she is well looked after and safe. I have no concerns about her welfare. I would recommend this home to anyone
looking.
05 August 2025
Amazing staff and great facilities makes me feel reassured my Mums in Safe and caring hands.
Lovely communal areas and Garden and staff always make you feel welcome.
Lots of entertainment for residents.
15 July 2025
Never thought my sister-in-law would be so happy.
All staff are caring and friendly, and thoughtful.
Food excellent.
Medical attention for residents' needs, "second to none."
For us as a family very reassuring to know that my sister-in-law is safe and happy.
Rooms are clean and kept tidy.
Big thank you to all.
11 June 2025
Overall the experience has been great for the family, but more importantly for my father. As stated, generally a good experience provided.
20 March 2025
The whole process of arranging care for my mother was seamless and efficient from start to finish.
Having had a bad experience with a previous care home, to date we have found Ty Porth to be excellent in its care and facilities.
19 March 2025
Finding the right residential setting for our Mam was a priority and we viewed a few prior to Ty Porth.
As soon as we entered we were greeted warmly and invited in to view the home.
We wanted our Mam to be in a place where she would be treated as family by the team and this is certainly the case.
Everyone is wonderful with her. We wanted a clean environment, a host of activities for her and healthy and nutritious food. Ty Porth provides all of this and more.
The administration team helped us with everything in getting Mam across from hospital. And the team caring for our Mam cannot do enough. They are absolutely brilliant.
We are so pleased with how the transition for Mam has and is going. We feel that Mam is safe and well cared for and will live a happy life in their care.
19 March 2025
We are close friends with a resident, she has been a resident with you since Nov 24.
During this 3 months we can only say she has had first class care from all your staff. Trusting she will be with you and your care always.
Latest Reviews for Hallmark Ty Porth
11 June 2026
Staff are very nice, approachable and helpful.
Nothing is too much trouble for them. What I like is they have a sense of humour and like a laugh aswel as being professional. I like that the staff introduced themselves to my aunt.
05 June 2026
My husband has been at Ty Porth for nearly a year and I have never had any concern about his care there. I have nothing but praise and respect for the staff, it is not an easy job, but is done with thought and understanding of the individuals needs.
05 June 2026
My husband has been in Ty Porth for just over a week, so my experience is limited. However, when my husband arrived at the care home he was greeted, shown around, introduced to other residents, and made to feel very welcome. I have found staff to be polite, friendly, helpful, and informative. They
have quickly responded to requests, for example to change furniture and put additional furniture in his room, according to his needs. Nothing is too much for them. His en suite room is ideal for someone, like my husband, who is a powered wheelchair user. There seems to be a variety of activities on offer at the home but I can't really comment on them as my husband hasn't yet taken part in any. Visitors, like myself, are welcomed into the home and can use the drinks machine and help themselves to fruit and cake in the reception area. I wouldn't hesitate to recommend this luxury care home for anyone looking for a placement for a loved one.
02 June 2026
The care home is very welcoming and the staff are very caring and friendly.
Nothing is too much trouble for them
They have made the whole experience of enabling my sister to become a resident as plesant as possible.
The place is kept spotlessly clean.Care provided to my sister has been excellent.
There is a full and varied activities programme ever day for the residence.
I would certainly recommend the home to other families who need this support for their loved ones
27 May 2026
Ty Porth look after their residents like family, the staff also look after us as relatives. The level of care is exceptional and the number and range of activities is excellent. I would definitely recommend Ty Porth.
26 February 2026
Our mother moved into Ty Porth at the end of January. It is an amazing care home in many different ways. All staff members are friendly, welcoming and attentive. They go above and beyond to make it feel like a home from home. Mam is settling in nicely; with the help, patience and understanding of
all the wonderful staff. We are so impressed with the daily activities on offer here - we were able to attend one of them with her when we visited last week; live music by a harpist! It was incredibly moving to watch the residents joyfully joining in with some of the music, singing along to Tom Jones and Frank Sinatra pieces. Our mother loved it (as did we!). Mam's ensuite room is lovely, with a great view across the valley. We were encouraged by the staff to personalise it for her, with anything we wanted to bring from home, which we did last week. Ty Porth definitely looks and feels like a "Luxury" care home... but it's the staff that make it the special "home from home" that it is.
19 February 2026
Everyone is very professional and friendly. They have really helped my Mum settle into the residential area.Always staff visible and ready to assist with a smile. Always encouraging and nothing too much effort. The home is always immaculate,warm and inviting. The area where you can help yourself to
fresh coffee or tea is such a treat - and a lovely way to meet other carers or residents. Every service required has been a smooth operation- from hairdressers to gp visits etc. The teams always seem to work well together like a tight ship. Communication has also been a plus point - where any worries about mam have been conveyed and alleviated.
28 November 2025
My experience has been very positive my husband is receiving very good care. The staff are friendly and helpful.
11 November 2025
We are extremely happy with all aspects of Ty Porth . My aunt has been unsettled in the evenings and the staff have been so patient and understanding with her , she has been referred to all the necessary medical depts. and is receiving appropriate medication .
We visit regularly and always find the
roomsand public areas clean and welcoming . My aunt likes coming out to the reception area with us for coffee and cake .
From the reception staff who welcome us to the cleaning staff , everyone has been kindness itself to my aunt and to us .
We feel my aunt is safe and well cared for and we can visit and enjoy her company without worrying about her when we leave .
Would I recommend Ty Porth to others ? Yes without hesitation .
11 November 2025
Most helpful in steering us through the experience of arranging residential care for an elderly relative.
Very welcoming and answered all our questions- how er stupid- with patience.
Made the experience of moving in as pleasant as possible for our relative and went out of their way to reassure us
that all would be well ,as it has proved to be.
03 November 2025
Mum moved to Ty Porth when her health deteriorated & she needed around the clock nursing care.
She was fiercely independent despite her needs, & the Care staff fully respected this & encouraged her to do things for herself whenever possible.
They treated her like the lady that she was,
rather than the old, anonymous person that a recent hospital stay sadly evidenced.
The care that Mum received was second to none & she enjoyed the chit chat & banter, & the company as well.
For our large family it was ideal, as we were able to visit as often as we liked & whenever we wanted, just like when Mum was in her own home.
Various activities are arranged, & even though Mum was on a nursing floor, where most residents were bed bound, everyone was encouraged & taken to that day's event, enabling them to socialise & enjoy something different.
My lasting impression of Ty Porth is one of happy, smiling faces of the Carers & nurses who truly cared.
I highly recommend Ty Porth to anyone & everyone.
18 August 2025
I was not looking forward to the day that my mother was being moved into the Care Home, I was expecting resistance and a lot of tears. How wrong was I. From the moment my mother entered the home, the staff all came to introduce themselves, they showed her the bedroom and then showed her around the
various facilities on the floor. The staff made such a fuss of my mother that she felt safe and protected and that gave her the reassurance she needed, it was such a difference after spending over four months in hospital. My mother settled in to her new surroundings very well, she is participating in all the activities and as already struck up a number of friendships with the fellow residents. The staff are always free to have a chat when I visit, as I tend to ask a lot of questions and any health issues with Mam they have phoned me to keep me updated. Thank you very much and keep up the excellent care that you provide.
14 August 2025
I can't praise the CARE HOME enough because that is exactly what it is the level of CARE is amazing. My loved one hadnt sat in a chair in hospital since november. When he arrived at Ty Porth in may the next day he was up in chair and joining in fab activities. We are so pleased. Thank you to all
the staff at Ty Porth it means I can look after my own health issues knowing hes looked after better than I can manage.
05 August 2025
All staff are very friendly and helpful, and always keen to help. Nothing is too much trouble for them. The home is clean and tidy. I moved my mum from another Care home, and glad I did, as she is well looked after and safe. I have no concerns about her welfare. I would recommend this home to anyone
looking.
05 August 2025
Amazing staff and great facilities makes me feel reassured my Mums in Safe and caring hands.
Lovely communal areas and Garden and staff always make you feel welcome.
Lots of entertainment for residents.
15 July 2025
Never thought my sister-in-law would be so happy.
All staff are caring and friendly, and thoughtful.
Food excellent.
Medical attention for residents' needs, "second to none."
For us as a family very reassuring to know that my sister-in-law is safe and happy.
Rooms are clean and kept tidy.
Big thank you to all.
11 June 2025
Overall the experience has been great for the family, but more importantly for my father. As stated, generally a good experience provided.
20 March 2025
The whole process of arranging care for my mother was seamless and efficient from start to finish.
Having had a bad experience with a previous care home, to date we have found Ty Porth to be excellent in its care and facilities.
19 March 2025
Finding the right residential setting for our Mam was a priority and we viewed a few prior to Ty Porth.
As soon as we entered we were greeted warmly and invited in to view the home.
We wanted our Mam to be in a place where she would be treated as family by the team and this is certainly the case.
Everyone is wonderful with her. We wanted a clean environment, a host of activities for her and healthy and nutritious food. Ty Porth provides all of this and more.
The administration team helped us with everything in getting Mam across from hospital. And the team caring for our Mam cannot do enough. They are absolutely brilliant.
We are so pleased with how the transition for Mam has and is going. We feel that Mam is safe and well cared for and will live a happy life in their care.
19 March 2025
We are close friends with a resident, she has been a resident with you since Nov 24.
During this 3 months we can only say she has had first class care from all your staff. Trusting she will be with you and your care always.