






Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way.
Experience award-winning residential, dementia, and nursing care. For those desiring an extra touch of luxury, The Residences await—an exclusive enclave thoughtfully designed with lifestyle at the fore. And with Hallmark All-Inclusive, every resident enjoys the utmost comfort and convenience, ensuring peace of mind with the essentials...
Care Provided by Hallmark Midford Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
A weekly appointment with our hairdresser (excludes perms and colours)
A weekly manicure or back massage with our therapist
Home newspapers and magazines
Use of the Cafe area by residents and visitors
Chiropody every 8 weeks
The price(s) shown are provided by the care home. Contact Hallmark Midford Manor for full pricing details and T&Cs.
Contact Hallmark Midford Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Joju Thomas(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Midford Manor is open! Get in contact to arrange a visit on a day and time to suit.
Parking
- Parking available onsite
Hallmark Midford Manor Reviews (23)
Hallmark Midford Manor has a Review Score of 9.7 (9.710) out of 10, based on 20 reviews in the last 2 years.
Over all time Hallmark Midford Manor has 23 reviews.
2) Great caring staff. Always smiling and helpful and supportive
3) Management very visual, great leaders who have created a great culture amongst their staff
4) Beautiful gardens - a real joy
5) Various outside visits and variety of internal stimulants
6) Overall cannot say a bad thing about Midford
Thank you so much for your wonderful review and kind words. We are delighted to hear how much you are enjoying your stay at Midford Manor and that you've had such a positive experience with our team, activities, and beautiful surroundings. It's such a pleasure to have you as part of our community! I will absolutely pass on your lovely comments to the team, who will be so pleased to hear them.
They worked really closely with us in order to accommodate him at very short notice and are providing a lovely service to him.
They have also listened to his concerns about fewer men in the home and created a Mens Club where the male residents can get together and enjoy each others company.
He is really enjoying the outings as well as the food, the activities and physiotherapy and loves spending time in the beautiful gardens.
It has all gone much more smoothly than we could have hoped for. It really is a lovely home and we know he is safe and well looked after which provides so much reassurance for us as family.
Thank you very much for all you have done and continue to do for my family.
Thank you so much for your lovely review and kind words. It has been such a pleasure welcoming your step dad into the community, and we were so pleased we could offer support to your family. We hope we've been able to provide some comfort and reassurance during this time.
We're delighted to hear...
My husband was on Pulteney floor and the GM recommended he move to Gainsborough. The move was achieved without fuss and he has settled well. The staff are helpful, kind and courteous, very professional. He is more engaged with both staff and residents. He enjoys the men only lunch and always eats well. He sleeps well. The staff always greet him by name and try to make him comfortable
Thank you for your lovely review. We are delighted to hear your husband has settled so well in our Gainsborough community. We regularly review our residents' needs to ensure they continue to receive the right care and support for them, so it's wonderful to know the move has had such a positive...
Staff are friendly and always on hand. Caring atmosphere. Fun too!!
Thank you for your lovely review. We are delighted to hear that you found our team friendly, caring, and always available to help. Creating a warm, supportive, and enjoyable atmosphere for our residents is at the heart of everything we do, I will be sure to pass on your kind words to the team.
I have thoroughly enjoyed my stay here. I have worked in the care profession most of my working life, and this facility is by far the best I have come across. The staff can never do enough for you. There is so much always going on. There is the cinema, 2 bars, hairdressers, nail staff, massage and therapy, coffee shop, outings, and a beautiful garden. It is literally like a hotel, and everyone is happy.
Thank you so much for your wonderful review which we will of course share with all of the team. It was an absolute delight to have you stay with us for a period of respite and you are missed across the home. We hope to see you for a visit for coffee and cake sometime really soon.
Would I return to Midford Manor? Yes, certainly.
Thank you so much for leaving us a review which we will share with the team. It was an absolute pleasure to have you with us for a period of respite care and support your recovery and I am really pleased to read that you would return if needed. We wish you the best and hope to see you for a coffee or lunch really soon.
My loved one has dementia, yet retains exceptionally high expectations for their care and surroundings. Midford Manor was the perfect solution to our needs. The facility is exceptional in design, maintenance and planning. The stand-out area for us though was the true care and consideration shown by the team there - not just to my parent who was staying, but to the whole family.
My loved one is exacting in their standards, and can be a challenging temperament to deal with. They did not want to participate in most activities, it's just not in their nature. However, the team at Midford Manor worked quickly to understand their personality, likes and dislikes and took enormous effort to adapt to care for them as an individual personality, with respect and warmth. I can not express how much our family appreciated this. Genuinely 5 stars.
We're so delighted that Midford Manor was able to support both of your parents during this time, and that our team's personalised approach made a positive...
Midford Manor is an excellent home. It has been a huge transition for my mum to leave her home of 50 years to go into a home. The team were excellent, providing information, pre-visit and a nice tour. On entry, my mum could at times be challenging and all the team were amazing with her. This has continued, and she is now settled and very happy. She loves most the activities from trips out, church services, games, entertainment and especially the babies who visit. Well done Midford Manor, you have got it right!
Thank you so much for such a wonderful review which we will share with the whole team. It's such a pleasure to have your Mum with us and she certainly brings such joy and happiness to our home. It has been so wonderful to see her reunited with her best from of over 50+ years who has recently also joined her in living here at Midford Manor.
It is early days as my mother is only just settling. She is easily confused by a confusing company. Staff very welcoming and good with the dementia residents.
Thank you for your reply which we will share with the team. It's a real pleasure to not only get to know your Mother but also the family and we are delighted you choose Midford Manor to care for your loved one.
Exceptionally friendly and competent staff. I am provided with all the necessary information, which is very comforting as I live abroad. The staff is very caring and does everything to make people feel safe and comfortable. The rooms are well furnished, practical and tasteful. It feels more like a well run hotel than a care home. The garden is also very well kept and enjoyable. We like to stroll around there whenever the weather is good enough for it.
Thank you so much for your kind words which we will share with the team and know they will be delighted to hear them. We are always so pleased to see you visit and look forward to welcoming you soon
Good activities and entertainment.
Welcoming atmosphere for visitors.
Thank you for your lovely review which we will share with the team. It's always a pleasure to welcome you into Midford Manor
The care at Midford is wonderful. Very patient and understanding.
We are so pleased to hear that you've experienced our team as patient and understanding - this is at the heart of everything we do here at Midford. Thank you for your kind feedback, this means a lot and will be shared with the team.
Whenever I see staff and residents, the staff are engaged and respectful with residents. The facilities are clean, well furnished and decorated and are enjoyable to spend time in. The activities are engaging, and the food is delicious and varied.
Thank you so much for your kind words and comments which we will share with the team. It is a real pleasure to have your loved one live at Midford Manor and to welcome you and all of the family.
Midford Manor is in a class of its own! My mum stayed here for 4 weeks for respite care and the care, support and attention she received was absolutely brilliant. The best part about Hallmark Care Homes is the way that the staff make everyone feel part of the family: residents, relatives and guests are all treated with warmth and kindness.
Thank you so much for your lovely words, I will be sure to pass these on to the team who will be delighted to hear them. It was such a joy to have your mum staying with us and to have been able to welcome you into the Midford Manor family. Please come back and visit soon!
The staff are second to none - you cannot fault their wonderful support and care. However, Hallmark does not reflect the fees in the services provided. Initially, my parents received expensive gifts on special occasions; now, it's a cheaper gift. The food is often good, but not always. The activities are good, but their budget has been cut. I will always recommend the amazing staff, but there has been a high staff turnover since it opened because Hallmark does not support individuals as they should. Care is a pressured industry, so more support to employees should be given by Hallmark - the individuals feel expendable, leaving residents more confused by constant staff changes.
We greatly appreciate the time you have taken to share your feedback with us. Compassionate, relationship-centred care sit at the heart of everything we do, and it is reassuring to know this was reflected in your experience. At Midford Manor, delivering an exceptional care to our residents is...
Since meeting the CRM, (my sister and I) have been really impressed with the kindness and professionalism of all the staff we have met. The welcoming and friendly approach of the carers and their reassurance towards all the residents they meet, as well as visitors, creates a lovely atmosphere for our loved one to live in.
Thank you so much for your lovely review which we will share with the whole team who I know will be delighted with your kind comments. It is an absolute delight to have you as part of the Midford Manor family and it's a pleasure to have your loved one with us here.
My husband broke his femur at the beginning of October after 2 weeks in hospital, followed by 8 weeks in a community hospital. He wasn't getting any better, and we decided that he had a better chance of recovery in your care home. Unfortunately, at the age of 89l recovery was not possible, and he died peacefully despite the excellent care he received at Midford Manor.
Thank you so much for your very kind comments which we will share with the team. It was our absolute pleasure to have Mr L with us and even though it was a short period of time we are so proud to have been part of these final weeks and have you as part of the Midford Manor Family
Mum moved to Midford Manor in June 2024 as she needed more help and support. We have been so impressed with the wonderful care and support that the whole team have given Mum. Every member of the Midford team work so hard for every resident all of the time.
Thank you so much for your kind words which I will share with the whole team who will be delighted to hear them. It is such a pleasure to not only have your Mum live with us but to have you all as part of our Midford Manor Family.
In July this year, I was relatively fit, healthy and able to live alone. Then without warning, I developed a painful condition that slowly affected my joints and muscles. Suddenly I needed help. Midford Manor Care Home, Bath offered Respite Care and I was welcomed into their happy community. A care home was not something that I had envisaged that I would need for a few years, but my apprehension was unfounded. For a start, it is a modern version of a care home - a bright positive, yet calm, environment with staff to support you in any way you need it. Cafes for meeting up, a cinema to relax in, a gym with a resident physio to guide you through helpful exercises to get muscles working again. A beautiful garden for gentle walks. A chef to produce tempting meals. My stay at Midford contributed hugely to my recovery and ability to return home to live independently again. It has been a very humbling experience due to the kindness and understanding of all the staff. Thank you all so much.
Thank you so much for taking the time to write such a wonderful review. It was an absolute pleasure to have you stay at Midford Manor and we are so pleased to have contributed to your recovery it's a joy to see you so happy. I will pass on your kind words to all of the team and I know they will be delighted. Wishing you the best and we look forward to you coming for afternoon tea very soon.
We have been grateful for the care and support shown to our friend at Midford Manor. After years of independent living, she moved into the home as her health was deteriorating. The care and interest shown by the staff in so many ways were greatly appreciated and always met her where she was at. There was gentle encouragement, and never overbearing pressure, to engage with various things and genuine support where it was needed. When the care became end-of-life, staff were incredibly caring and sensitive right to the very end. We cannot be more thankful.
Thank you so much for taking the time to leave us a great review, I will share it with the team who will be so pleased with the kind words. It was an honour to provide care and have your loved one with us at Midford Manor and she is greatly missed by all of the team as are you and your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 03 July 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Midford Manor.
There are no upcoming events for Hallmark Midford Manor.
Awards / Recognitions (21)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Midford Manor.
Meet the Team (4)

Making a difference has always been at the heart of who I am. I began my journey as a qualified nurse, and in those early years managing a busy Coronary Care Unit, I learnt just how powerful kindness, teamwork and a listening ear can be.
Over the past 26 years, I’ve worked across hospitals, community services, and luxury care homes — each experience deepening my understanding of what it truly means to make someone feel at home. Along the way, I completed a master’s in business administration, which gave me the tools to lead with both heart and head.
I still draw on my nursing background every day, creating a warm, safe and joyful space where residents can thrive — and where my team feels supported and proud of what we do together. One of the highlights of my career has been leading a care team to achieve two consecutive Outstanding CQC ratings — a reflection of the passion and purpose every moment can bring.
Now, I’m thrilled to be part of the Hallmark Midford Manor family. Whether you’re popping in for a cuppa or looking for a place to truly call home, I can’t wait to welcome you.

I’m Soniya, I am the Deputy Manager of Midford Manor, also a registered Nurse and a Midwife. For the past 26 years, I have been in nursing which has given me experience and opportunities to practice an array of nursing skills in different hospitals and care homes. My passion of nursing has assisted me, not only to achieve the position I am in today, but also the expertise it takes to be a Nurse. in addition to nursing, I have been able to broaden my management skills and this has supported me to achieve the role of Deputy Manager for the past 4 years. I am eager to see Midford Manor's expansion into the Bath community and I am very excited to welcome residents, families, team members and professionals into our new luxury home. Looking forward to meeting you all.

Lydia supports residents and their families through one of life’s most important transitions. With a background in events and project management, she brings a calm, organised and people-first approach, having worked closely with families, couples and high-profile clients. Lydia is passionate about building genuine relationships and ensuring every experience feels personal, reassuring and seamless.

Being passionate about what I do, I am thrilled to be appointed as the Wellbeing Co-Ordinator for Midford Manor. As a result, I will ensure that residents have an effective and relevant programme of activities to keep them as engaged or relaxed as they choose for a purposeful and meaningful life.
So, if a resident wants to learn something new, I will endeavour to make it happen. I want residents to live the most fulfilled and active lives possible, and I know our team will deliver the best care possible to support our residents in a wide variety of interests. I look forward to meeting you soon.
Frequently Asked Questions about Hallmark Midford Manor
What types of Care is Hallmark Midford Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hallmark Midford Manor have?
There are 80 Single Rooms.
What are the Facilities & Services at Hallmark Midford Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hallmark Midford Manor to the centre of Bath?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Midford Manor to verify any information. View our terms and conditions. Hallmark Midford Manor has an Enhanced Service -more info.