Hallmark Midford Manor

Frome Road, Bath BA2 5RE
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9.0 6 Reviews
  • Hallmark Midford Manor, Bath
Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way.

Experience award-winning residential, dementia, and nursing care. For those desiring an extra touch of luxury, The Residences await—an exclusive enclave thoughtfully designed with lifestyle at the fore. And with Hallmark All-Inclusive, every resident enjoys the utmost comfort and convenience, ensuring peace of mind with the essentials covered including a weekly manicure, haircut and blow-dry and even a favourite tipple.

Getting older comes with its challenges, but at Midford Manor, every moment is celebrated - big or small. Settle in here, knowing the bighearted team puts residents and loved ones at the centre of everything they do. Couples are welcomed with open arms, pets invited in wherever possible, and the doors are always open for loved ones to pop by.

The homes’ clever design takes inspiration from the historical setting of Bath, its architecture, and the interiors of the Georgian manor houses, creating a luxuriously homely environment. And the homes’ facilities ensure there’s something for everyone, from enjoying a gentle stretch in the gym to sipping a cocktail in the bar or savouring a hot cup of tea on the sunny patio terrace, a home filled with possibilities awaits residents here.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1990
  • Self-Funded Residential Dementia Care: from £1950
  • Self-Funded Nursing Care: from £2420

We are pleased to be able to include the following ancillary services in our weekly fees:
A weekly appointment with our hairdresser (excludes perms and colours)
A weekly manicure or back massage with our therapist
Home newspapers and magazines
Use of the Cafe area by residents and visitors
Chiropody every 8 weeks

These prices are only a guideline, please contact Hallmark Midford Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Joju Thomas (General Manager)

Local Authority / Social Services

Admission Criteria

  • All considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Midford Manor is open! Get in contact to arrange a visit on a day and time to suit.

Parking

  • Parking available onsite

Hallmark Midford Manor Reviews (6)

9.0

Hallmark Midford Manor has a Review Score of 9.0 (8.961) out of 10, based on 6 reviews in the last 2 years.
Over all time Hallmark Midford Manor has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
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Reviewer Connection to Hallmark Midford Manor
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Total of 6, showing 1-6
Review from K P (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Midford Manor in June 2024 as she needed more help and support. We have been so impressed with the wonderful care and support that the whole team have given Mum. Every member of the Midford team work so hard for every resident all of the time.
Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for your kind words which I will share with the whole team who will be delighted to hear them. It is such a pleasure to not only have your Mum live with us but to have you all as part of our Midford Manor Family.

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Review from Mary P (Respite Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In July this year, I was relatively fit, healthy and able to live alone. Then without warning, I developed a painful condition that slowly affected my joints and muscles. Suddenly I needed help. Midford Manor Care Home, Bath offered Respite Care and I was welcomed into their happy community. A care
home was not something that I had envisaged that I would need for a few years, but my apprehension was unfounded. For a start, it is a modern version of a care home - a bright positive, yet calm, environment with staff to support you in any way you need it. Cafes for meeting up, a cinema to relax in, a gym with a resident physio to guide you through helpful exercises to get muscles working again. A beautiful garden for gentle walks. A chef to produce tempting meals. My stay at Midford contributed hugely to my recovery and ability to return home to live independently again. It has been a very humbling experience due to the kindness and understanding of all the staff. Thank you all so much.
Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to write such a wonderful review. It was an absolute pleasure to have you stay at Midford Manor and we are so pleased to have contributed to your recovery it's a joy to see you so happy. I will pass on your kind words to all of the team and I know they will be delighted. Wishing you the best and we look forward to you coming for afternoon tea very soon.

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Review from M L (Next of Kin) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been grateful for the care and support shown to our friend at Midford Manor. After years of independent living, she moved into the home as her health was deteriorating. The care and interest shown by the staff in so many ways were greatly appreciated and always met her where she was at. There
was gentle encouragement, and never overbearing pressure, to engage with various things and genuine support where it was needed. When the care became end-of-life, staff were incredibly caring and sensitive right to the very end. We cannot be more thankful.
Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to leave us a great review, I will share it with the team who will be so pleased with the kind words. It was an honour to provide care and have your loved one with us at Midford Manor and she is greatly missed by all of the team as are you and your family.

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Review from D M (Daughter of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hallmark Midford Manor since October 2023. Mum has dementia and receives the best care from all the carers on the dementia floor. Nothing is too much trouble and Mum has improved so much, sociably, momentarily and her mood since being there, she really enjoys all the
activities Midford puts on. The food is excellent. Bedrooms and all the communal rooms are spotless and luxurious, the best care imaginable. I would recommend Hallmark Milford Manor to anyone.
Reply from Michelle Wintle, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to give us a review.

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Review from L J (Daughter of Resident) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled incredibly well at Midford Manor. The staff have been so welcoming, approachable and kind. The staff work as a team supporting each other in their daily tasks and they make excellent relationships with residents. There is a positive, enthusiastic atmosphere with careful attention
but also lots of fun. Thank you to the whole team for welcoming and caring for our precious mum.
Reply from Michelle Wintle, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to give us your wonderful feedback. We are so pleased at how well your mum has settled in and we will continue to strive for her to live a happy and fulfilled life here at Midford Manor.

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Review from L S (Daughter of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has dementia and when my dad passed away suddenly, we had to find care for my mum. Hallmark Midford Manor had just opened so fortunately we were able to secure a place for Mum there. The staff at Hallmark Midford Manor have been amazing with Mum. She joins in most of the activities on offer and
has had a new lease of life. She used to sleep most of the day at home and now she is busy all day interacting with the lovely staff and residents. She has started knitting again, she goes to the gym, sings along to music and dances every day. The carers are amazing. We can leave her knowing she is being well looked after and she is safe and happy.
Reply from Michelle Wintle, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for your kind words, we are so pleased that your mum is happy and living a fulfilled life here at Midford Manor.

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Current Review Score: 9.0 (8.961)

Overview of Review Score

The Review Score of 9.0 (8.961) out of 10 for Hallmark Midford Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Hallmark Midford Manor is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.975 Points relating to the number of positive Reviews for Hallmark Midford Manor is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 6 Positive Reviews ÷ 16 = 0.375
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Sep 2025

Please contact the home for current vacancies

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Awards / Recognitions (20)

Meet the Team (3)

Soniya

Soniya Thomas

Job Title: Deputy Manager Joined: 2021

I’m Soniya, I am the Deputy Manager of Midford Manor, also a registered Nurse and a Midwife. For the past 26 years, I have been in nursing which has given me experience and opportunities to practice an array of nursing skills in different hospitals and care homes. My passion of nursing has assisted me, not only to achieve the position I am in today, but also the expertise it takes to be a Nurse. in addition to nursing, I have been able to broaden my management skills and this has supported me to achieve the role of Deputy Manager for the past 4 years. I am eager to see Midford Manor's expansion into the Bath community and I am very excited to welcome residents, families, team members and professionals into our new luxury home. Looking forward to meeting you all.

Kerry

Kerry Huggins

Job Title: Wellbeing Co-ordinator Joined: 2022

I’m Kerry, Wellbeing co-ordinator. I have worked in the care sector for a decade before leaving to teach students Social Sciences. This included a variety of subjects where students learnt skills to work in the care sector, where the majority entered careers in health and social care.
Being passionate about what I do, I am thrilled to be appointed as the Wellbeing Co-Ordinator for Midford Manor. As a result, I will ensure that residents have an effective and relevant programme of activities to keep them as engaged or relaxed as they choose for a purposeful and meaningful life.
So, if a resident wants to learn something new, I will endeavour to make it happen. I want residents to live the most fulfilled and active lives possible, and I know our team will deliver the best care possible to support our residents in a wide variety of interests. I look forward to meeting you soon.

Sally

Sally Patterson

Job Title: Customer Relationship Manager Joined: 2020

I am the first point of contact for families and people who are looking for care for themselves or a loved one and help them find the right care solution for themselves and their families. I understand that the start of a care journey can seem extremely daunting and I am passionate about providing support throughout the process to enable families to make the right choice. Some of the best parts about my role are watching the residents settle into their new homes, make new friends and get the best quality of life and seeing the impact that has on families who get to witness their loved ones thriving in a beautiful environment.


I’m always on hand to support both the residents and their families and also our local community of Bath.

Frequently Asked Questions about Hallmark Midford Manor

What types of Care is Hallmark Midford Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hallmark Midford Manor have?

There are 80 Single Rooms.

What are the Facilities & Services at Hallmark Midford Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hallmark Midford Manor to the centre of Bath?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Midford Manor to verify any information. View our terms and conditions. Hallmark Midford Manor has an Enhanced Service - more info.