






In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with Hallmark All-Inclusive, including a weekly cut and blow-dry, manicures, food, and drink – right down to a much-loved tipple.
Amidst a spirited environment, the dedicated team are committed to ensuring residents enjoy their days,...
Care Provided by Hallmark Maycroft Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 105 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Laura Tee - Customer Relationship manager to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual
The price(s) shown are provided by the care home. Contact Hallmark Maycroft Manor for full pricing details and T&Cs.
Contact Hallmark Maycroft Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Charlotte Fawcett(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 3
Room Information
- Single Rooms (93)
- Couples/Companion Rooms (6)
Visiting
- Open to visitors with no current restrictions in place.
Parking
- Large car park for friends/family to use.
Hallmark Maycroft Manor Reviews (178)
Hallmark Maycroft Manor has a Review Score of 9.9 (9.880) out of 10, based on 22 reviews in the last 2 years.
Over all time Hallmark Maycroft Manor has 178 reviews.
The rooms and facilities were excellent and immaculately clean and the food was of a high standard - in fact I'm not sure whether I can compete with the daily Full English breakfast he has been enjoying!
I felt reassured knowing he was in a safe, happy and stimulating environment which enabled me to relax and recharge my own batteries.
I know we made the right choice and I won't hesitate to book respite for him in the future.
Thank you so much for your review; it was a pleasure to be entrusted with your husbands care, and we hope to see you both in the future.
When we visited for the first time after viewing various homes this just stood out by a lot. Its staff are so obliging.
The whole experience from before they arrived to the arrival dates as they came at different times and with different needs were so caring and everything was done to welcome them.
The facilities on offer are amazing and so much for the residents to do. We were promised al ot and without a doubt they have lived up to that and exceeded our expectations.
Thank you so much for your lovely review, we are so pleased that your Aunt and Uncles experiences have exceeded expectations here. Thank you for your kind words
We had to find somewhere for our Aunty & Uncle to move to. Both have dementia and my aunty also has physical issues with Diabetes and unable to walk. These are our family, so choosing the right place for them, somewhere trat could home as well as providing for their needs was so important. Also we really wanted them to be together. When we found Maycroft in Carden Avenue it was like our entire wish list had been catered for. All the staff, from admin, management, nursing, care workers - everyone - has been wonderful. Everyone is so caring and giving. The home itself is truly wonderful and not only provides the necessary care they need in a safe, clean and comfortable place, but above and beyond that offers so many choices off activities. Both of them are honestly now living their best lives. Maycroft really has allowed us to give our Aunty & Uncle the very best that they would have in their senior years.
Thank you so much for placing the care of both your Aunt and Uncle with us, we are very happy to hear that you feel their quality of life has improved from living here at Maycroft.
Maycroft have been super kind and caring to my Mum who moved there in January. Nothing is a problem and the staff are very kind, caring and attentive. The facilities are first class too with a wide variety of activities included. I highly recommend Maycroft!
Thank you so much for your high recommendation of Maycroft, we are so pleased that Mum is happy here
My dad has dementia and we moved him to Maycroft Manor in January. He has settled in incredibly well and is genuinely happy. The care, activities and facilities are fantastic. He really loves the space and that when he is in his room it is quiet/peaceful. At the same time, he loves taking part in all the activities which are truly stimulating, especially anything involving music/singing. In his own words he is 'definitely not bored!'. He has made friends with other residents, and enjoys sitting watching TV with them before and after dinner. It really does feel like home. The staff are all really kind and friendly and the care dad receives is perfect; just the right balance of promoting independence, and offering support gently, and patiently, when needed for dressing and showering. We are welcomed whenever we visit, day or night. Since dad has moved in we honestly think his memory, communication and self-care have improved. I viewed several homes and this is by far the best I've seen.
Thank you so much for your review, we are so pleased that the move here has helped Dad 's quality of life to improve.
We stayed at Maycroft Manor for a three-week respite and were genuinely impressed. The stand-out feature was the staff - every single person we met was friendly, helpful, and cheerful, which made a huge difference to our stay.
We had a double room with a kitchenette, a wet-room shower that my wife absolutely loved and found very easy to use, and even our own little garden, complete with squirrels and birds to keep us entertained.
Although there were several lounges and dining rooms, we preferred meals in our room, and that was no trouble at all. The daily menus were varied, and the chef was happy to cook something different if requested.
The laundry service was amazing - clothes were name-labelled, collected mid-morning, and returned washed, dried and ironed the same afternoon, seven days a week.
Overall, the care was exceptional and the atmosphere warm and welcoming. We came away feeling very well looked after.
Dear Trevor, thank you so much for your lovely review, it was a pleasure having both yourself and your wife stay with us at Maycroft.
All the staff were caring and professional and made a point of getting to know Mum, even though she was only there a short time. Mum's room was spacious and had good facilities, the food was tasty and varied, the gardens beautiful and accessible. There are many additional facilities available to residents and families. Mum felt very comfortable and cared for.
Thank you very much for your review, it was a pleasure having your mother stay with us for her respite stay, and we hope that we will have the opportunity to look after her again in the future.
The management and staff have been impressively kind, caring and professional. It is very reassuring to know that my mother is in such good hands and that she is receiving such a high standard of care.
Thank you very much for your kind review, it is a pleasure to have your mother stay with us.
My Mother needed respite care after a stay in hospital. Her house had become unmanageable and we needed a stop gap whilst we got her new flat ready .
The care my mother has received over the last 3 months has been excellent , the food is excellent has are the staff. The overall experience for her has been one of kindness and care . I will go as far as to say I think it gave her a new lease of life , I attribute her care to her being able to go on and live independently again.
For me it's been a massive help knowing how well she has been looked after, the stress of thinking how we were really going to get things sorted for her was overwhelming but once she was with the care home everything became easier and manageable.
The management and staff should be congratulated on running such an amazing service.
Thanks so much for taking the time to leave us a review. We are over the moon we have been able to support mum with her recovery. Thanks again for the kind words which we will of course pass on to the wonderful team here at Maycroft Manor.
Clothes regularly go missing from the laundry, considering the extremely high cost (increased in April this year), often we find aspects unacceptable at Maycroft.
Thank you for taking the time to share your feedback. At Maycroft Manor, delivering high-quality service and exceptional care to our residents is always our top priority, and I'm sorry to hear that you feel we have not fully met the standards we strive for. We're disappointed to learn that you felt...
I cannot believe how well he has settled. This is due to the very supportive care staff and management. They listened to all my dad's quirky needs and therefore were able to settle down really well. He loves the food and having a hot meal at lunch time.
As a family, we very much enjoy the events at the care home. The recent barn dance was amazing, and I loved seeing my dad wearing a cowboy hat!
Thanks so much for leaving such a lovely review! It means a lot to us that you have put your faith in us with not one but both parents.
The staff are always super responsive to any special requests or any small issues. V happy.
Thank you for your review, and the compliments on the care your father receives. We are so pleased that you and your father enjoy the events, we love hosting them!
We have been utterly thrilled with the care and attention given to Dad since he moved into Maycroft Manor in November 2024. The staff take great care to understand the likes/wants/needs of every individual, and the entertainment team really go the extra mile to find interesting and engaging activities (quizzes, discussion groups, musical events, desert island discs, films). Dad has found his feet and is flourishing since his move to Maycroft, and we can't thank them enough.
Thank you for such a lovely review of the care your father receives at Maycroft Manor, the team take great care in providing relationship-centred care and getting to know residents as individuals.
I cannot speak highly enough of Maycroft Manor and the people who work here. There is such a feeling of warmth and care in this place; it is genuinely moving. Nothing is too much trouble, and the attention to detail is phenomenal. If ever we encounter a minor issue, it is health with immediately. The extra-curricular activities and little touches every day are what make Maycroft Manor a home rather than a care facility. We genuinely look forward to our visits and are always made to feel welcome. My father-in-law is happier than he has been in years. Thank you!
Thank you for your kind review of Maycroft Manor, we are so pleased you feel the warmth and care, and that your father-in-law is so happy here.
Such caring staff. Nothing is too much trouble. New staff coming onto the team all have the same attitude - great culture established. Families welcomed and involved.
Thank you for your lovely compliments on the team and the culture here at Maycroft Manor, we are so pleased families feel welcome here.
Great support given to me during difficult times.
Thank you so much for your lovely review, we are so pleased that you feel your husband has improved since staying with us and that you feel supported by the team.
Lovely care home. My MIL is very happy here. She is 95 and blind, and she feels totally part of the community. She is included in all things & is made to feel very special. All staff are very caring & her needs are very well met. She always seems very busy.
Thanks so much for your lovely review, it is very much appreciated. Your mother in law is such a loved member of community- we are so glad she is happy!
My mother has been a resident of Maycroft Manor for a couple of years. The home has always treated mum with the greatest of respect and care. Even though mum is blind, there are always activities for her to participate in, so never a dull moment.
Thanks so much for your kind review, your mum is a much loved resident in our home and we are glad that you feel she is thriving. Thanks again for taking the time to review us.
My father spent the last year of his life at Maycroft Manor. The care and support he received from the team was exemplary, from the very first contact to his last days everyone showed such amazing kindness and attentiveness to his every need. He enjoyed his time there, making positive relationships and taking part in a range of interesting entertainments. I am also very grateful for the kindness and support I received from the wonderful team, thank you.
Thanks so much for your lovely review, it was a huge pleasure to support your lovely dad and get to know you all as a family.
I was transferred from hospital by ambulance for rehab. I fractured my spine. This establishment is amazing in every way. Run by a young, dynamic team, the staff are very special and seem carefully chosen "hand picked". They are truly top quality, working 24/7 with true dedication, love, passion and a gift for their job. Some individuals I would like to name and have to management, as they have gone the extra mile for me and beyond. It has been a real feel good factor, that of being in a family, yet a 6* hotel. The food is amazing, gluten free is not issue at all. The facilities and activities are amazing, every answer is a yes with a smile and hug. Truly awesome! Maycroft Manor should receive an award!
Thanks so much for your lovely review, it's been a pleasure to help you recuperate and we are glad we are exceeding your expectations!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 03 July 2026Please contact the home for current vacancies
News (2) & Events (0)
- 22 Sep 2025
We’re absolutely thrilled to share that our amazing Maycroft Manor Care team has been nominated at the National Care Awards for Care Team of the Year 2025! We couldn’t be...
- 22 Sep 2025
We’re delighted to share some wonderful news… We’re honoured to once again be finalists for the National Care Awards Care Home Group of the Year (Medium) – a title we...
There are no upcoming events for Hallmark Maycroft Manor.
Awards / Recognitions (25)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Meet the Team (2)

As the General Manager at Maycroft Manor, I’m proud to lead a vibrant and dynamic team that is dedicated to delivering the highest standards of care. With six years’ experience as a Registered General Nurse, three of those in clinical managerial roles, I’m passionate about supporting residents to feel valued, respected, and safe.
As a team, we embrace our Hallmark Values in everything we do and believe in the importance of relationship-centred care. Daily moments of kindness truly matter, providing our residents with love and laughter. It’s a privilege to be part of a home where those values are brought to life every day.

My role is to support those looking for the right care solution for them.
I love helping families find the right home for their loved one and helping new residents move in.It's a joy to see them thriving and enjoying life at Maycroft Manor.
Frequently Asked Questions about Hallmark Maycroft Manor
What types of Care is Hallmark Maycroft Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hallmark Maycroft Manor have?
There are 93 Single Rooms and 6 Couples/Companion Rooms.
What are the Facilities & Services at Hallmark Maycroft Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hallmark Maycroft Manor to the centre of Brighton?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Maycroft Manor to verify any information. View our terms and conditions. Hallmark Maycroft Manor has an Enhanced Service -more info.