






In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with Hallmark All-Inclusive, including a weekly cut and blow-dry, manicures, food, and drink – right down to a much-loved tipple.
Amidst a spirited environment, the dedicated team are committed to ensuring residents enjoy their days,...
Care Provided by Hallmark Maycroft Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 105 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Laura Tee - Customer Relationship manager to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual
The price(s) shown are provided by the care home. Contact Hallmark Maycroft Manor for full pricing details and T&Cs.
Contact Hallmark Maycroft Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Charlotte Fawcett (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 3
Room Information
- Single Rooms (93)
- Couples/Companion Rooms (6)
Visiting
- Open to visitors with no current restrictions in place.
Parking
- Large car park for friends/family to use.
Hallmark Maycroft Manor Reviews (179)
Hallmark Maycroft Manor has a Review Score of 9.9 (9.888) out of 10, based on 22 reviews in the last 2 years.
Over all time Hallmark Maycroft Manor has 179 reviews.
Maycroft is an excellent home. It is a home others should aspire to be. The care and support given to residents and relatives is exemplary. Maycroft has dealt with the pandemic brilliantly. It's care for residents and concern for relatives in such very difficult times has been supportive and reassuring.
Thank you for your wonderful comments, here at Maycroft Manor our resident’s families are extremely important to us and we empathise how difficult it must be during this unusual time, keeping you in touch and updated with your loved ones.
In my opinion, the staff went over and beyond their duty in ensuring her well-being was foremost, taking the initiative to seek advice from the family as well as other professionals as a dietician, speech and language therapist and the home's catering manager.
We have been encouraged to personalise my mother's room with her paintings, and the staff's level of care is demonstrated by the personal touches her appearances such as a necklace, blown dried hair and painted fingernails.
I have been impressed at how well each manager understands the needs of their residents and families, emailing regular updates of their position with regards to weekly Covid testing, vaccination programme and levels of PPE as well as their Christmas activity programme etc.
They have been proactive in liaising with the authorities and constructing secure visiting suites to ensure that families can continue to visit even with the higher level of restrictions.
I highly recommend Maycroft Manor and have every confidence they will be able to provide the care my mother requires until the end of her life.
Thank you for such kind comments. The whole team at Maycroft take such pride in improving the resident’s life at a time when everybody needs support. The dementia community over the last few years has become a centre of excellence for dementia care and its lovely when all the hard work is validated by the family, such as your comments.
It's an amazing nursing home. Even I would sign up when I need to. It's great in every way.
Thank you for taking the time and trouble to pass on such lovely comments, let us know when you are ready and your room will be available for you.
Maycroft Manor has worked hard to facilitate visits and keep us connected with our loved ones whilst keeping them safe. Communication from staff and management has been excellent. I have always found the staff to be friendly, caring and interested.
I would like to thank you for such kind words during this difficult time for residents and families. Whilst it not always possible to please everyone, it’s nice to know that we are making sure everyone feels connected with their loved ones.
All staff across the board are very professional and courteous. The home is of a high standard. In one word, excellent!
Thank you for such kind words and reviews. It was a shame that the activity’s/lifestyle choice didn’t reach the heights of everything we do. We would gladly be happy to take any suggestions to ensure we reached the perfect score to ensure that your loved one was fully engaged. If you would like to discuss with the Lifestyles lead or myself, we are always ready to listen to new ideas.
A very friendly caring and conscientious team.
Thank you so much for your 5-star review.
We are all so pleased that everything is as you would hope with all the care and lifestyles choices and you feel so strongly to share this.
Thank you for taking the time to complete the survey and please be assured that we will continue to impress you.
I find everyone very helpful and kind.
I have noticed that your marks were all down a little and when you return next time, please make us aware at...
All facilities are high quality, the staff is friendly and knowledgeable.
The building is bright and airy with wide corridors. Lots of activities are organised for varied interests.
Very satisfied staying here. I hope it continues. The staff and their care are exceptional. They are very approachable.
Thank you for taking the time to review Maycroft Manor Care Home.
All I can say is that from start to finish of her time there (6 months), our Mother was treated with the respect and love that she deserved. It was incredibly emotional to walk out the door the 1st time but each visit gave us the reassurance that she was receiving the care that she needed. I cannot praise the home and the staff highly enough for their care/emotional support and empathy with my mother. In short, they 'got her' and we would like to place on record our thanks here to all the staff again.
Thank you for taking the time to review Maycroft Manor Care Home and thank you for such kind comments. I will ensure that your thanks are fed back to the team.
I went to see Maycroft because a friend's mother was looked after well and happy there. My mother is content and says everyone is very kind and helpful. She has a lovely room with lots of her own things around her. When I took her on holiday she was welcomed back as if she had come "home". Following the loss of her husband and unable to live alone now I feel she is safe and cared for and I can visit her any time.
Everybody is no nice and so friendly.
I am pleased that the everything has gone well and would like to thank you so much for your kind comments and I will ensure that your comments are passed onto the team members who look after your mum.
As my sister has only been with you for 3 weeks I cannot say too much at the moment. It seems a very nice care home, well trained staff at all levels. Well situated for family and friends to visit.
Thank you for taking the time to review Maycroft Manor Care Home. It is particularly lovely to get the views of family members, especially within the first three weeks. We are always striving to make the individual care package perfect for all our residents and would love the opportunity to be able to discuss in person on how to make everything perfect.
The care was excellent; respectful, patient, thoughtful. The staff showed great compassion and the staffing levels were very appropriate. The space in the rooms and around the corridors and halls was very good. Staff communicated well with us and listened to our concerns. My parents were too ill to take advantage of them but the scheduled activities seemed very appropriate. My only criticism is the link with the pharmacy and GP surgery. It seemed random and not reliable.
Thank you for your very kind comments, we take all concerns very seriously. As we discussed at pre-assessment the links with pharmacy and GP do take time to be established for new residents during the transition from one surgery to another, which is why we ask for two weeks medications to arrive with the residents. I am sorry that you encountered problems during this transition.
Very pleasant experience and stay.
The home is generally run well but the staff always seem to be "under pressure", even though this is the case, all the staff are extremely kind. I do not feel they get the support from management that they should be getting. My mother is happy and well cared for but could do with more 1 to 1 care but this is difficult for the staff as they are "over-stretched".
Thank you for your recent review and comments. We are very pleased to read that you would recommend Maycroft Manor to others. We have been actively recruiting to increase our team and this will be ongoing, but during that process please be assured that we will continue to support your Mother in all she does. Thank you for taking the time to feedback to us. We value family’s opinions.
As I work away a lot, it is so very comforting for me to know she is happy and in great hands.
Thank you for taking the time to review Maycroft Manor. Your words mean a lot to myself and my team and I am so glad you are happy with your mothers care.
Generally very happy with Maycroft Manor, especially the staff who are always friendly and caring. We sometimes arrive to find Mum clearly in a need to be cleaned up. This has been the case the last 2 visits.
Thank you for your comments, we are pleased that overall you are very happy with mum's care. We are sorry that on your last two visits you have had to raise concern over how you have found mum, we take these comments very seriously and will always investigate any concerns. We are more than happy to...
My mother came to live at Maycroft Manor Care Home on the 31st October 2017 on the dementia community. She was withdrawn socially and everyday care was a battle. The turn around in my mother has been incredible. She has established a routine of getting up showered and dressed and will readily accept the carers help. Socially as soon as the music is on she is up and dancing and really enjoying herself. Although her dementia is getting worse and doesn't always recognise my sister and me, I know she is happy in her own world. Thank you, Maycroft Manor.
Wonderful staff. Mum is free to go where she likes. Mum has three years of making decisions (well she thinks she has) as mum has dementia. Maycroft has given my mum another three years of normal life as we see it. There is no other place, care home or dementia home quite like Maycroft. Believe me, we are so happy she is there.
Thank you for your comments. We are so pleased your Mother is happy at Maycroft Manor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 01 September 2026Please contact the home for current vacancies
News (2) & Events (1)
- 22 Sep 2025
We’re absolutely thrilled to share that our amazing Maycroft Manor Care team has been nominated at the National Care Awards for Care Team of the Year 2025! We couldn’t be...
- 22 Sep 2025
We’re delighted to share some wonderful news… We’re honoured to once again be finalists for the National Care Awards Care Home Group of the Year (Medium) – a title we...
- 26 Sep 2026Organiser: Hallmark Maycroft Manor
Awards / Recognitions (25)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Maycroft Manor.
Meet the Team (3)

As the General Manager at Maycroft Manor, I’m proud to lead a vibrant and dynamic team that is dedicated to delivering the highest standards of care. With six years’ experience as a Registered General Nurse, three of those in clinical managerial roles, I’m passionate about supporting residents to feel valued, respected, and safe.
As a team, we embrace our Hallmark Values in everything we do and believe in the importance of relationship-centred care. Daily moments of kindness truly matter, providing our residents with love and laughter. It’s a privilege to be part of a home where those values are brought to life every day.

My role is to support those looking for the right care solution for them.
I love helping families find the right home for their loved one and helping new residents move in.It's a joy to see them thriving and enjoying life at Maycroft Manor.

Emma is the Deputy Manager for Maycroft Manor, as well as an experienced Registered Nurse.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Maycroft Manor to verify any information. View our terms and conditions. Hallmark Maycroft Manor has an Enhanced Service -more info.