






In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with Hallmark All-Inclusive, including a weekly cut and blow-dry, manicures, food, and drink – right down to a much-loved tipple.
Amidst a spirited environment, the dedicated team are committed to ensuring residents enjoy their days,...
Care Provided by Hallmark Maycroft Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 105 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Laura Tee - Customer Relationship manager to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual
The price(s) shown are provided by the care home. Contact Hallmark Maycroft Manor for full pricing details and T&Cs.
Contact Hallmark Maycroft Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Charlotte Fawcett (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 3
Room Information
- Single Rooms (93)
- Couples/Companion Rooms (6)
Visiting
- Open to visitors with no current restrictions in place.
Parking
- Large car park for friends/family to use.
Hallmark Maycroft Manor Reviews (179)
Hallmark Maycroft Manor has a Review Score of 9.9 (9.888) out of 10, based on 22 reviews in the last 2 years.
Over all time Hallmark Maycroft Manor has 179 reviews.
Everything has gone very smoothly moving our mother in. The staff have been very friendly and our mother is a lot happier and healthier having moved in. The activities seem regular and I notice that they are very inclusive of the residents. There is a good social atmosphere in the home - the coffee shop is very key to that.
Maycroft is one of a kind and I wish all care homes had this high level of care. Staff are very friendly and one feels at ease as you enter the building.
I decided to have two weeks recuperation at Maycroft after a hip replacement operation. I was welcomed warmly by friendly and attentive staff throughout my whole stay. They helped me whenever I required assistance, night or day and was made to feel very much at home in a caring environment. My friends could visit often, they were always greeted kindly. The home is clean, fresh and happy. I would have no hesitation in recommending my friends. The only area which needs attention is the presentation of the meals which are always freshly cooked, but unimaginatively presented. My two weeks here were exactly what I needed to get back on my feet and feel relaxed.
Thank you for your lovely comments and we are glad you had a lovely stay with us. Thank you for the feedback around the food presentation. We would like to let you know that we have made changes in this area. All team members responsible for food presentation are receiving further training and we...
This care home has improved over the last year. My mother is happy and well cared for in the dementia ward. The staff are hard working and care for the residents with dignity and respect.
I recently moved into Maycroft Manor and I am now happily settled in. My room is very comfortable and the service is second to none. I feel very safe and well looked after and everyone here without exception are so friendly and cheerful. It's a very happy place to live.
I have nothing but praise from the way we were all treated - not only my mother in law. We enjoyed our visits because of the care and consideration we received. The home itself was like a hotel, beautiful decorated - not at all clinical which is so important. The nurses and carers looked after my mother in law with dignity, diligence and love. So much so that at the end she said she felt safe. Thank you all especially 2 carers who were always there for her. We wish she had had longer to enjoy all the facilities on offer.
My mother was a very independent woman. This meant that her state of health on arrival at Maycroft was poor, in fact much poorer than we all realised. She therefore needed a high level of nursing and this is what Maycroft provided. The quality of care provided was exemplary and the dedication of the staff to the residents was fist class. Two members of staff, in particular, went to great lengths to ensure that the last few days of mother's life were as comfortable as possible. On her last night the nurse sat with her for extended periods and I could not have asked for more. Well done Maycroft. I am glad mum stayed with you - many thanks.
My room is beautiful and spacious and the rest of the building is so beautiful, giving a wonderful ambience for all to enjoy. Since coming here, I have made very good progress in my mobility and my appetite has come on in leaps and bounds. I receive a weekly hair do which makes me feel like a "Lady" that's well care for I couldn't wish for more!
I have been here for a fortnights respite care. The staff in the home are the best and kindest I have ever met in my 85 years. Always good fun, nothing is too much trouble. I will come here for respite care any time. There should be more gluten free options.
During my respite care stay in the home, I received all necessary cared given in a pleasant and caring manner. I would be happy to repeat my experience in the future if necessary.
My husband went into Maycroft for a couple of weeks respite care to give us both a break. During his stay, he was looked after very well by all the staff who attended him. He was quite happy whilst there and I was satisfied with the care he received. I would have no hesitation allowing another visit there should it be needed in the future.
Her room is very good and she has a private patio where she can sit and smoke! As of yet she has chosen to stay on her patio rather than socialise, but we hope she will venture further afield in the near future. In general the staff are very friendly and caring, but there have been some problems with the agency staff. Although she would prefer to be living in her own home, she now agrees this is the best alternative.
We take all feedback seriously and are pleased to hear that the adjustment in catering requirements has had a positive impact. We are actively recruiting new team members to eradicate the use of agency within the home.
Very warm and welcoming staff throughout a very well maintained building. After a short time so far in the residence mum has looked and felt so much better. If anything, though circumstances unexplained, the activities are not always well attended or in one case, cancelled with no prior notice. Obviously some residents are not able to socialise, however perhaps more can be done to encourage people to, particularly when a new arrival moves in.
We appreciate the feedback and acknowledge the improvements that can be made in the lifestyle provision and at the home. We have recently appointed a new lifestyle coordinator at the home who is focusing on improving lifestyle for all residents.
I have found that Mum is well cared for and staff have an understanding of her illness and mental state. They are always ready to help and support us as a family. I feel safe in the knowledge that mum is safe and they will discuss with us the care of mum. The care staff show love and respect and have a wonderful way of helping mum to cope.
Most of the staff are excellent, some are less so. Initially I was disappointed with the food, but this has improved greatly recently.
We appreciate the feedback and are pleased that the recent changes in catering requirements is producing a positive result. The monitoring of the team is ongoing at the home and we will look into the feedback further.
My mother was exceptionally well cared for at a personal level some wonderful staff. Of course we had issues especially as the home was new. But most impressively these were addressed. At the end of my mothers care the organisation, management and quality of care was fantastic. Many staff have been exceptional.
I have always found the staff helpful and courteous and ready to help, visitors and residents alike. The weekly activities are plentiful and variable.
Venue and surroundings, beautiful. As far as I know the food is okay.
The atmosphere is friendly, enjoyable and helpful, the facilities are very good and the building very spacious. There are always people to help with any queries and there is equally good night-time care.
When visiting, the staff seem very attentive and knowledgeable regarding the residents and I am confident we have found the right place for mum!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 01 September 2026Please contact the home for current vacancies
News (2) & Events (1)
- 22 Sep 2025
We’re absolutely thrilled to share that our amazing Maycroft Manor Care team has been nominated at the National Care Awards for Care Team of the Year 2025! We couldn’t be...
- 22 Sep 2025
We’re delighted to share some wonderful news… We’re honoured to once again be finalists for the National Care Awards Care Home Group of the Year (Medium) – a title we...
- 26 Sep 2026Organiser: Hallmark Maycroft Manor
Awards / Recognitions (25)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Maycroft Manor.
Meet the Team (3)

As the General Manager at Maycroft Manor, I’m proud to lead a vibrant and dynamic team that is dedicated to delivering the highest standards of care. With six years’ experience as a Registered General Nurse, three of those in clinical managerial roles, I’m passionate about supporting residents to feel valued, respected, and safe.
As a team, we embrace our Hallmark Values in everything we do and believe in the importance of relationship-centred care. Daily moments of kindness truly matter, providing our residents with love and laughter. It’s a privilege to be part of a home where those values are brought to life every day.

My role is to support those looking for the right care solution for them.
I love helping families find the right home for their loved one and helping new residents move in.It's a joy to see them thriving and enjoying life at Maycroft Manor.

Emma is the Deputy Manager for Maycroft Manor, as well as an experienced Registered Nurse.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Maycroft Manor to verify any information. View our terms and conditions. Hallmark Maycroft Manor has an Enhanced Service -more info.