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Hallmark Maycroft Manor

2-8 Carden Avenue, Brighton, East Sussex BN1 8NA
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Hallmark Maycroft Manor, Brighton
Hallmark Maycroft Manor, Brighton
Hallmark Maycroft Manor, Brighton

In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with Hallmark All-Inclusive, including a weekly cut and blow-dry, manicures, food, and drink – right down to a much-loved tipple.

Amidst a spirited environment, the dedicated team are committed to ensuring residents enjoy their days,...  

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Care Provided by Hallmark Maycroft Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 105 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,150N/A
Residential Dementia CareFrom £2,330N/A
Nursing CareFrom £2,580N/A

These prices are only a guideline, please contact Laura Tee - Customer Relationship manager to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual

Contact Hallmark Maycroft Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Charlotte Fawcett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (93)
  • Couples/Companion Rooms (6)

Visiting

  • Open to visitors with no current restrictions in place.

Parking

  • Large car park for friends/family to use.

Hallmark Maycroft Manor Reviews (179)

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9.9

Hallmark Maycroft Manor has a Review Score of 9.9 (9.888) out of 10, based on 22 reviews in the last 2 years. Over all time Hallmark Maycroft Manor has 179 reviews.

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Showing 179 reviews matching selected criteria
Review from J R (Son of Resident) published on 12 December 2018 Submitted via Postal Card
Overall Experience

Maycroft Manor Care Home is a well-designed purpose-built environment, spacious with plenty of facilities eg cinema, hairdressing salon and a shop. The staff always seem friendly and approachable and are responsive to residents needs a welcoming for visitors.

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Review from Ann P (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card
Overall Experience

All nursing homes should be like this one. The care shown by the care and nursing staff is outstanding. The residents are so well cared for. The support staff do a Stirling job also. The only negative is that the quality of the food is variable.

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Review from Tessie S (Granddaughter of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience

Everyone is very friendly. It feels like a home from home.

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Review from Keith T (Son of Resident) published on 14 November 2018 Submitted via Postal Card
Overall Experience
Mam has been looked after well.
Entertainment is good but needs more consistent effort awaiting a new lifestyle manager.

Food generally good.

Reply from Hannah Taylor, Senior Marketing Coordinator at Hallmark Maycroft Manor

Thank you for your comments. We have now conducted a meeting to discuss your concerns. We are currently recruiting for a new Lifestyle Lead.

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Review from Martin S (Son-in-law of Resident) published on 14 November 2018 Submitted via Postal Card
Overall Experience

My mother-in-law suffers from dementia. Maycroft Manor is perfect for her condition. She is allowed to roam around the whole spacious floor, never confined to her room. If she wants to roam in the middle of the night, it is allowed.

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Review from Tracey T (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience

Have always found all staff very kind and caring and Dad has been extremely happy since day one. The only issues for me being that I feel more attention needs to be paid to his personal care.

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Review from Heather S (Daughter of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience
The standard of care is generally very high. The accommodation is very good. Some of the staff that have been at Maycroft for some time are exceptional. Unfortunately, the level of attrition seems high. I wonder if they are offered sufficient remuneration to encourage more staff to stay longer.

Managers seem not to stay long. More needs to be done to encourage the best staff to stay.

Reply from Paula Graca, General Manager at Hallmark Maycroft Manor

Thank you for your comments. We will arrange a meeting to discuss your concerns.

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Review from T B (Daughter-in-law of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience
We are very happy with the care our relative receives in Maycroft. The staff are friendly and helpful.
He is treated with respect and is well taken care of.
We are certain that he is always safe and happy and that means we are not worried about his welfare as we were before we moved him here.

Thank you to all the staff.

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Review from Helen A (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience

The carers are wonderful.

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Review from Matthew R (Son of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience
Overall very good care for both my parents.
I am happy with my parents' general health and the food and environment they experience.

There could be more communication on a regular basis to let me know how they are doing.

Reply from Paula Graca, General Manager at Hallmark Maycroft Manor

Thank you for your comments. We will arrange a meeting to discuss your concerns.

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Review from M C (Son of Resident) published on 29 October 2018 Submitted via Postal Card
Overall Experience

All staff on level 2 have provided excellent care and support.

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Review from S M (Daughter of Resident) published on 29 October 2018 Submitted via Postal Card
Overall Experience
My family and I are very happy with the care and support given to my Mother.

We know she is loved. Staff are always so friendly and helpful.

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Review from J H (Niece of Resident) published on 26 October 2018 Submitted via Postal Card
Overall Experience

Maycroft Manor gives an excellent service to my Great Aunt. All the staff understand her needs and support her to live her life as fulfilled as possible!! We thank you all.

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Review from D H (Niece of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
The carers are friendly and affectionate with my aunt and always cheerful and helpful.

I am very happy that my aunt is so well looked after.

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Review from J C (Daughter-in-law of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
This home is very inviting and my mother in law is very well looked after and loves living here.
Staff are all very friendly and willing to do their best for my mother in law.

The home is kept lovely and clean.

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Review from J S (Sister of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
I am happy with the care my brother receives.

He is happy where he is.

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Review from B C (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
My mother has been a resident at Maycroft for the last three years.
Throughout that time she has been supported by the staff here with great care and exceptional attention to the different needs that my mother has at this challenging time in her life.
All the staff seem to have a genuine fondness for my mother and an understanding of her as an individual as well as her dementia needs.

She is treated with dignity at all times and staff are always warm and friendly to all my family.

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Review from S H (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
My mother has been here for 1 year, I feel she is looked after well and I don't worry about her safety.
The staff are kind and caring.
My mother has dementia and has taken a long time to settle here.

Not the fault of the staff but her illness, which causes her great confusion.

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Review from Margaret M (Friend of Resident) published on 12 October 2018 Submitted via Postal Card
Overall Experience

I have found on my 2 weekly visits an excellent atmosphere at Maycroft Manor. Care staff always close at hand, friendly and co-operative. All residents appear happy and content. Allowed to walk about on this floor. Staff interaction i.e visitors and residents very good. It is very apparent all are well cared for and treated very well.

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Review from L B (Daughter of Resident) published on 11 October 2018 Submitted via Postal Card
Overall Experience

Very happy with the care my parents receive.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 September 2026

Please contact the home for current vacancies

News (2) & Events (1)

News
  • 22 Sep 2025

    We’re absolutely thrilled to share that our amazing Maycroft Manor Care team has been nominated at the National Care Awards for Care Team of the Year 2025! We couldn’t be...

  • 22 Sep 2025

    We’re delighted to share some wonderful news… We’re honoured to once again be finalists for the National Care Awards Care Home Group of the Year (Medium) – a title we...

Upcoming Events

Awards / Recognitions (25)

Accreditations

There are no accreditations posted yet for Hallmark Maycroft Manor.

Meet the Team (3)

Charlotte Fawcett
Charlotte FawcettJob Title General ManagerJoined 2024

As the General Manager at Maycroft Manor, I’m proud to lead a vibrant and dynamic team that is dedicated to delivering the highest standards of care. With six years’ experience as a Registered General Nurse, three of those in clinical managerial roles, I’m passionate about supporting residents to feel valued, respected, and safe.

As a team, we embrace our Hallmark Values in everything we do and believe in the importance of relationship-centred care. Daily moments of kindness truly matter, providing our residents with love and laughter. It’s a privilege to be part of a home where those values are brought to life every day.

Laura Tee
Laura TeeJob Title Customer Relationship Manager

My role is to support those looking for the right care solution for them.

I love helping families find the right home for their loved one and helping new residents move in.

It's a joy to see them thriving and enjoying life at Maycroft Manor.

Emma Feriotto
Emma FeriottoJob Title Deputy Manager

Emma is the Deputy Manager for Maycroft Manor, as well as an experienced Registered Nurse.

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