In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with Hallmark All-Inclusive, including a weekly cut and blow-dry, manicures, food, and drink – right down to a much-loved tipple.
Amidst a spirited environment, the dedicated team are committed to ensuring residents enjoy their days,...
In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with Hallmark All-Inclusive, including a weekly cut and blow-dry, manicures, food, and drink – right down to a much-loved tipple.
Amidst a spirited environment, the dedicated team are committed to ensuring residents enjoy their days, their way. Understanding the unique challenges that come with aging, Maycroft Manor cherishes every moment – big and small. Right from the outset, residents and their loved ones are at the heart of all the support and services the team provide.
Moving can feel scary so it's good to keep a few things the same. That's why Maycroft Manor supports keeping the family together; welcoming couples, four-legged friends where possible and with the doors open for loved ones to pop by at any time, Maycroft Manor exudes a joy for life you won’t experience elsewhere.
With its clever home design, a variety of rooms await to be explored whatever mood residents may be in. Grab a cuppa in the bustling Station Café or take part in green-fingered fun in the gardens – There’s plenty of opportunity to discover something new!
Contact Hallmark Maycroft Manor to confirm what's included and get a personalised quote:
These prices are only a guideline, please contact Laura Tee - Customer Relationship manager to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual
The price(s) shown are provided by the care home. Contact Hallmark Maycroft Manor for full pricing details and T&Cs.
Hallmark Maycroft Manor has a Review Score of 9.9 (9.888) out of 10, based on 22 reviews in the last 2 years.
Over all time Hallmark Maycroft Manor has 179 reviews.
The carers are very helpful to me when I ask any questions, especially some members of staff in particular. Excellent care for my dad from these people as well. They make me very welcome when I visit. When I've had a problem its been sorted out very quickly.
The carers are very helpful to me when I ask any questions, especially some members of staff in particular. Excellent care for my dad from these people as well. They make me very welcome when I visit. When I've had a problem its been sorted out very quickly.
I have been very impressed with the care that both my grandparents have received at the home. They have been treated with the utmost respect and care.
I have been very impressed with the care that both my grandparents have received at the home. They have been treated with the utmost respect and care.
Overall, I'm fairly happy with the care my relative receives. There are, however, a few areas that need attention. The permanent staff in which I am very happy with are caring, compassionate and person-centred. The agency staff do not seem to understand the concept of person-centred care and do not...
Food is another issue, which has been ongoing for over a year. My relative writes down and says what she would like to eat but very rarely is given it. Why is this such a problem?
Thank you for your comments. We will arrange a meeting to discuss your concerns.
It is nice to have peace of mind that they are safe.
It is nice to have peace of mind that they are safe.
Staff actively encourage residents to participate in activities and socialisation. They have been flexible with the arrangements transition...
Staff actively encourage residents to participate in activities and socialisation. They have been flexible with the arrangements transition between respite and permanent care. I could not recommend Maycroft Manor more highly.
Maycroft Manor is probably as good as it gets. I'm not sure you could find better.
Maycroft Manor is probably as good as it gets. I'm not sure you could find better.
I find that nothing is too much trouble for the staff and as a result, I am being well looked after.
I find that nothing is too much trouble for the staff and as a result, I am being well looked after.
Maycroft Manor provides a wonderful environment for its residents in terms of the physical space and facilities. With wide, tastefully decorated corridors and public areas and plush residential rooms, it has the feel of a top quality hotel rather than a home. The rooms are cleaned very regularly...
Maycroft Manor provides a wonderful environment for its residents in terms of the physical space and facilities. With wide, tastefully decorated corridors and public areas and plush residential rooms, it has the feel of a top quality hotel rather than a home. The rooms are cleaned very regularly and residents' laundry is collected and returned swiftly. All regular staff, whether they are cleaners, involved in the laundry service, maintenance personnel, activity staff, office staff or carers are friendly, helpful and responsive and show an interest in the residents, making them feel at home and cared for. My mum has been a resident for 20 months and is now very settled. An excellent activity programme has been reduced recently due to staffing issues and there seems to be an increase in agency carers who are strangers to the residents and less likely to be aware of their needs. Hopefully, this situation will improve in the near future and normal service will be resumed!
I was given the exact room I saw in the brochure when I walked in. The staff are my friends, not just people looking after you. The place is spotlessly clean and owners do everything possible for people's comfort. The Manager always listens and put things right if they go wrong. I have lived here...
I was given the exact room I saw in the brochure when I walked in. The staff are my friends, not just people looking after you. The place is spotlessly clean and owners do everything possible for people's comfort. The Manager always listens and put things right if they go wrong. I have lived here for four and a half years. This is the best home you can find in Brighton and Hove.
Perhaps the visitors signing-in book could be placed...
Perhaps the visitors signing-in book could be placed on reception to allow staff to remind visitors not to allow unaccompanied residents into the lift.
Thank you for your comments. We have now ensured all visitors use the alternative lift available.
Cleaning is poor rooms...
Cleaning is poor rooms are unsatisfactory and the dining rooms are disgraceful. Food quality and options have gone downhill in the last year.
Thank you for your comments. We will arrange a meeting to discuss your comments.
I come to Maycroft Manor once each month to the "Dementia Cafe" I also come over weekly to meet a friend we have coffee and chat for a couple of hours during these times, we see the management and staff dealing with residents. We are overwhelmed by the cheerful, caring, loving, sympathetic,...
I come to Maycroft Manor once each month to the "Dementia Cafe" I also come over weekly to meet a friend we have coffee and chat for a couple of hours during these times, we see the management and staff dealing with residents. We are overwhelmed by the cheerful, caring, loving, sympathetic, approach to everyone. The rooms are lovely. I am also invited to other things. I.e Pancake day! Not one single thing comes to mind which would be a minus. I would love to be a resident here! I receive help and advice from management too!
You cannot put a price on peace of mind and Maycroft Manor has given us that! Mum and dad are settling in well and we're delighted with their care.
You cannot put a price on peace of mind and Maycroft Manor has given us that! Mum and dad are settling in well and we're delighted with their care.
I am the chairperson of a Support Group of a National charity and we use Maycroft Manor for our monthly meetings. The staff are always very welcoming to us and our members and are always willing to assist us if we need any help.
I am the chairperson of a Support Group of a National charity and we use Maycroft Manor for our monthly meetings. The staff are always very welcoming to us and our members and are always willing to assist us if we need any help.
I am happy here as I can no longer live alone in my own home and my daughter can visit me every day.
I am happy here as I can no longer live alone in my own home and my daughter can visit me every day.
My mother has found the transition from her home to Maycroft challenging but the staff have been caring and understanding. This organisation really seems to understand the needs of its residents and is keen to avoid the isolation that can occur. There is no feeling of being part of a large...
It has been an enormous relief to me that I know she is safe and being cared for.
During her last eight days of her life after a sudden stroke, she was able to return to the...
We will always be so grateful for the wonderful care and support she received. We were also given the greatest support throughout her last days. Our families are very grateful for everything and send our heartfelt thanks.
It was an agonising decision to make but as my mother's condition worsened our options became limited. After an...
She is a sociable person so I am reassured that she is never lonely and there is routine and structure to her day which is important for this condition.
The staff are all very considerate and caring, nothing is too much trouble. The staff are also consistent, the home retains staff and so the residents are greeted by familiar and friendly...
The food continues to be a high standard, three meals a day plus afternoon tea served in the bistro with freshly made cake and biscuits, or fresh fruit if preferred. I would definitely recommend this care home.
The care my mother receives is excellent. Staff are professional, painstaking and take an interest in residents. The care home is attractive and there is a varied programme of activities. Communication is usually good, although there have been occasions when messages and/or requests have not been...
I have every confidence that my mother is in safe and attentive hands.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact the home for current vacancies
We’re absolutely thrilled to share that our amazing Maycroft Manor Care team has been nominated at the National Care Awards for Care Team of the Year 2025! We couldn’t be...
We’re delighted to share some wonderful news… We’re honoured to once again be finalists for the National Care Awards Care Home Group of the Year (Medium) – a title we...
There are no upcoming events for Hallmark Maycroft Manor.
There are no accreditations posted yet for Hallmark Maycroft Manor.
As the General Manager at Maycroft Manor, I’m proud to lead a vibrant and dynamic team that is dedicated to delivering the highest standards of care....
As the General Manager at Maycroft Manor, I’m proud to lead a vibrant and dynamic team that is dedicated to delivering the highest standards of care. With six years’ experience as a Registered General Nurse, three of those in clinical managerial roles, I’m passionate about supporting residents to feel valued, respected, and safe.
As a team, we embrace our Hallmark Values in everything we do and believe in the importance of relationship-centred care. Daily moments of kindness truly matter, providing our residents with love and laughter. It’s a privilege to be part of a home where those values are brought to life every day.
My role is to support those looking for the right care solution for them.
I love helping families find the right home for their loved one and helping new residents move in.It's a joy to see them thriving and enjoying life at Maycroft Manor.
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