Submit a Review for Hallmark Maycroft Manor
2-8 Carden Avenue, Brighton, BN1 8NA
View full details of Hallmark Maycroft ManorLatest Reviews for Hallmark Maycroft Manor
10 December 2025
We stayed at Maycroft Manor for a three-week respite and were genuinely impressed. The stand-out feature was the staff - every single person we met was friendly, helpful, and cheerful, which made a huge difference to our stay.
We had a double room with a kitchenette, a wet-room shower that my
wife absolutely loved and found very easy to use, and even our own little garden, complete with squirrels and birds to keep us entertained.
Although there were several lounges and dining rooms, we preferred meals in our room, and that was no trouble at all. The daily menus were varied, and the chef was happy to cook something different if requested.
The laundry service was amazing - clothes were name-labelled, collected mid-morning, and returned washed, dried and ironed the same afternoon, seven days a week.
Overall, the care was exceptional and the atmosphere warm and welcoming. We came away feeling very well looked after.
26 November 2025
All the staff were caring and professional and made a point of getting to know Mum, even though she was only there a short time. Mum's room was spacious and had good facilities, the food was tasty and varied, the gardens beautiful and accessible. There are many additional facilities available to
residents and families. Mum felt very comfortable and cared for.
04 November 2025
The management and staff have been impressively kind, caring and professional. It is very reassuring to know that my mother is in such good hands and that she is receiving such a high standard of care.
22 October 2025
We chose Maycroft Manor because it seemed so friendly and accommodating.
My Mother needed respite care after a stay in hospital. Her house had become unmanageable and we needed a stop gap whilst we got her new flat ready .
The care my mother has received over the last 3 months has been
excellent , the food is excellent has are the staff. The overall experience for her has been one of kindness and care . I will go as far as to say I think it gave her a new lease of life , I attribute her care to her being able to go on and live independently again.
For me it's been a massive help knowing how well she has been looked after, the stress of thinking how we were really going to get things sorted for her was overwhelming but once she was with the care home everything became easier and manageable.
The management and staff should be congratulated on running such an amazing service.
22 September 2025
My mother has been at Maycroft since November 2024, and during that time, there have been ongoing issues with the poor standard of meals. In addition, recently, possibly due to the summer holidays lack of staff, laundry is not being collected or the room bins emptied.
Clothes regularly go missing
from the laundry, considering the extremely high cost (increased in April this year), often we find aspects unacceptable at Maycroft.
22 July 2025
Maycroft is absolutely amazing. My mum has been a resident for 6 years, and my dad moved in in December 24.
I cannot believe how well he has settled. This is due to the very supportive care staff and management. They listened to all my dad's quirky needs and therefore were able to settle down
really well. He loves the food and having a hot meal at lunch time.
As a family, we very much enjoy the events at the care home. The recent barn dance was amazing, and I loved seeing my dad wearing a cowboy hat!
15 July 2025
Maycroft have been so wonderful caring for my dad. He has gained healthy weight, which I am sure is down to the lovely food. The nurses & carers are all very caring. Love all the events that are organised for residents & family.
The staff are always super responsive to any special requests or any
small issues. V happy.
15 July 2025
We have been utterly thrilled with the care and attention given to Dad since he moved into Maycroft Manor in November 2024. The staff take great care to understand the likes/wants/needs of every individual, and the entertainment team really go the extra mile to find interesting and engaging
activities (quizzes, discussion groups, musical events, desert island discs, films). Dad has found his feet and is flourishing since his move to Maycroft, and we can't thank them enough.
15 July 2025
I cannot speak highly enough of Maycroft Manor and the people who work here. There is such a feeling of warmth and care in this place; it is genuinely moving. Nothing is too much trouble, and the attention to detail is phenomenal. If ever we encounter a minor issue, it is health with immediately.
The extra-curricular activities and little touches every day are what make Maycroft Manor a home rather than a care facility. We genuinely look forward to our visits and are always made to feel welcome. My father-in-law is happier than he has been in years. Thank you!
15 July 2025
Such caring staff. Nothing is too much trouble. New staff coming onto the team all have the same attitude - great culture established. Families welcomed and involved.
15 July 2025
My husband has been in Maycroft since November 2024 and has improved due to eating well, timely administration of medication, continual consideration and care of his needs.
Great support given to me during difficult times.
07 July 2025
Lovely care home. My MIL is very happy here. She is 95 and blind, and she feels totally part of the community. She is included in all things & is made to feel very special. All staff are very caring & her needs are very well met. She always seems very busy.
01 July 2025
My mother has been a resident of Maycroft Manor for a couple of years. The home has always treated mum with the greatest of respect and care. Even though mum is blind, there are always activities for her to participate in, so never a dull moment.
17 March 2025
My father spent the last year of his life at Maycroft Manor. The care and support he received from the team was exemplary, from the very first contact to his last days everyone showed such amazing kindness and attentiveness to his every need. He enjoyed his time there, making positive relationships
and taking part in a range of interesting entertainments. I am also very grateful for the kindness and support I received from the wonderful team, thank you.
17 January 2025
I was transferred from hospital by ambulance for rehab. I fractured my spine. This establishment is amazing in every way. Run by a young, dynamic team, the staff are very special and seem carefully chosen "hand picked". They are truly top quality, working 24/7 with true dedication, love, passion and
a gift for their job. Some individuals I would like to name and have to management, as they have gone the extra mile for me and beyond. It has been a real feel good factor, that of being in a family, yet a 6* hotel. The food is amazing, gluten free is not issue at all. The facilities and activities are amazing, every answer is a yes with a smile and hug. Truly awesome! Maycroft Manor should receive an award!
05 November 2024
The most lovely staff. Full of respect, kindness and a sense of humour..
Everybody friendly. Extremely clean and fragrant.
Christmas was like a fairy tale - so happy with it all.
04 September 2024
I have nothing but thanks and praise for the wonderful care team who cared for my precious husband to the end. He was treated with such kindness and respect and I couldn't have chosen a better place. Management were always approachable and committed to the resident's and families wellbeing.
15 April 2024
Mum is very happy in Hallmark Maycroft. The accommodation is very modern which Mum loves and the activities that they put on suit my mum down to the ground. She enjoys the bistro as she can socialise with the other residents while eating lovely food.
14 March 2024
My mother-in-law is 96 and has been in Maycroft Manor for two years. Her health has improved significantly and she is happier than she has been for many years. When my own mother became poorly and confused it was an easy decision to choose Maycroft. The staff are everything, truly wonderful, and
they have nursed my mother back to full health. She is living her best life - happier and fitter than she has been for a long time. She says that everybody loves her - more could you ask for!
17 November 2023
Lovely care home for my nan. Meets her needs well! Nan is very happy here and she loves the people. My nan enjoys the entertainment they provide and, of course, all of the delicious food and meals! The customer relationship manager and another staff member work incredibly hard and are always so
supportive of us as a family. One member of the bistro staff in particular works so hard to keep not only my nan, but others happy, by keeping the bistro stocked up with delicious treats. So thank you to all for continually going above and beyond to make the residents happy.
Latest Reviews for Hallmark Maycroft Manor
10 December 2025
We stayed at Maycroft Manor for a three-week respite and were genuinely impressed. The stand-out feature was the staff - every single person we met was friendly, helpful, and cheerful, which made a huge difference to our stay.
We had a double room with a kitchenette, a wet-room shower that my
wife absolutely loved and found very easy to use, and even our own little garden, complete with squirrels and birds to keep us entertained.
Although there were several lounges and dining rooms, we preferred meals in our room, and that was no trouble at all. The daily menus were varied, and the chef was happy to cook something different if requested.
The laundry service was amazing - clothes were name-labelled, collected mid-morning, and returned washed, dried and ironed the same afternoon, seven days a week.
Overall, the care was exceptional and the atmosphere warm and welcoming. We came away feeling very well looked after.
26 November 2025
All the staff were caring and professional and made a point of getting to know Mum, even though she was only there a short time. Mum's room was spacious and had good facilities, the food was tasty and varied, the gardens beautiful and accessible. There are many additional facilities available to
residents and families. Mum felt very comfortable and cared for.
04 November 2025
The management and staff have been impressively kind, caring and professional. It is very reassuring to know that my mother is in such good hands and that she is receiving such a high standard of care.
22 October 2025
We chose Maycroft Manor because it seemed so friendly and accommodating.
My Mother needed respite care after a stay in hospital. Her house had become unmanageable and we needed a stop gap whilst we got her new flat ready .
The care my mother has received over the last 3 months has been
excellent , the food is excellent has are the staff. The overall experience for her has been one of kindness and care . I will go as far as to say I think it gave her a new lease of life , I attribute her care to her being able to go on and live independently again.
For me it's been a massive help knowing how well she has been looked after, the stress of thinking how we were really going to get things sorted for her was overwhelming but once she was with the care home everything became easier and manageable.
The management and staff should be congratulated on running such an amazing service.
22 September 2025
My mother has been at Maycroft since November 2024, and during that time, there have been ongoing issues with the poor standard of meals. In addition, recently, possibly due to the summer holidays lack of staff, laundry is not being collected or the room bins emptied.
Clothes regularly go missing
from the laundry, considering the extremely high cost (increased in April this year), often we find aspects unacceptable at Maycroft.
22 July 2025
Maycroft is absolutely amazing. My mum has been a resident for 6 years, and my dad moved in in December 24.
I cannot believe how well he has settled. This is due to the very supportive care staff and management. They listened to all my dad's quirky needs and therefore were able to settle down
really well. He loves the food and having a hot meal at lunch time.
As a family, we very much enjoy the events at the care home. The recent barn dance was amazing, and I loved seeing my dad wearing a cowboy hat!
15 July 2025
Maycroft have been so wonderful caring for my dad. He has gained healthy weight, which I am sure is down to the lovely food. The nurses & carers are all very caring. Love all the events that are organised for residents & family.
The staff are always super responsive to any special requests or any
small issues. V happy.
15 July 2025
We have been utterly thrilled with the care and attention given to Dad since he moved into Maycroft Manor in November 2024. The staff take great care to understand the likes/wants/needs of every individual, and the entertainment team really go the extra mile to find interesting and engaging
activities (quizzes, discussion groups, musical events, desert island discs, films). Dad has found his feet and is flourishing since his move to Maycroft, and we can't thank them enough.
15 July 2025
I cannot speak highly enough of Maycroft Manor and the people who work here. There is such a feeling of warmth and care in this place; it is genuinely moving. Nothing is too much trouble, and the attention to detail is phenomenal. If ever we encounter a minor issue, it is health with immediately.
The extra-curricular activities and little touches every day are what make Maycroft Manor a home rather than a care facility. We genuinely look forward to our visits and are always made to feel welcome. My father-in-law is happier than he has been in years. Thank you!
15 July 2025
Such caring staff. Nothing is too much trouble. New staff coming onto the team all have the same attitude - great culture established. Families welcomed and involved.
15 July 2025
My husband has been in Maycroft since November 2024 and has improved due to eating well, timely administration of medication, continual consideration and care of his needs.
Great support given to me during difficult times.
07 July 2025
Lovely care home. My MIL is very happy here. She is 95 and blind, and she feels totally part of the community. She is included in all things & is made to feel very special. All staff are very caring & her needs are very well met. She always seems very busy.
01 July 2025
My mother has been a resident of Maycroft Manor for a couple of years. The home has always treated mum with the greatest of respect and care. Even though mum is blind, there are always activities for her to participate in, so never a dull moment.
17 March 2025
My father spent the last year of his life at Maycroft Manor. The care and support he received from the team was exemplary, from the very first contact to his last days everyone showed such amazing kindness and attentiveness to his every need. He enjoyed his time there, making positive relationships
and taking part in a range of interesting entertainments. I am also very grateful for the kindness and support I received from the wonderful team, thank you.
17 January 2025
I was transferred from hospital by ambulance for rehab. I fractured my spine. This establishment is amazing in every way. Run by a young, dynamic team, the staff are very special and seem carefully chosen "hand picked". They are truly top quality, working 24/7 with true dedication, love, passion and
a gift for their job. Some individuals I would like to name and have to management, as they have gone the extra mile for me and beyond. It has been a real feel good factor, that of being in a family, yet a 6* hotel. The food is amazing, gluten free is not issue at all. The facilities and activities are amazing, every answer is a yes with a smile and hug. Truly awesome! Maycroft Manor should receive an award!
05 November 2024
The most lovely staff. Full of respect, kindness and a sense of humour..
Everybody friendly. Extremely clean and fragrant.
Christmas was like a fairy tale - so happy with it all.
04 September 2024
I have nothing but thanks and praise for the wonderful care team who cared for my precious husband to the end. He was treated with such kindness and respect and I couldn't have chosen a better place. Management were always approachable and committed to the resident's and families wellbeing.
15 April 2024
Mum is very happy in Hallmark Maycroft. The accommodation is very modern which Mum loves and the activities that they put on suit my mum down to the ground. She enjoys the bistro as she can socialise with the other residents while eating lovely food.
14 March 2024
My mother-in-law is 96 and has been in Maycroft Manor for two years. Her health has improved significantly and she is happier than she has been for many years. When my own mother became poorly and confused it was an easy decision to choose Maycroft. The staff are everything, truly wonderful, and
they have nursed my mother back to full health. She is living her best life - happier and fitter than she has been for a long time. She says that everybody loves her - more could you ask for!
17 November 2023
Lovely care home for my nan. Meets her needs well! Nan is very happy here and she loves the people. My nan enjoys the entertainment they provide and, of course, all of the delicious food and meals! The customer relationship manager and another staff member work incredibly hard and are always so
supportive of us as a family. One member of the bistro staff in particular works so hard to keep not only my nan, but others happy, by keeping the bistro stocked up with delicious treats. So thank you to all for continually going above and beyond to make the residents happy.