Head Housekeeper

Job summary

Head Housekeeper Housekeeping - Heathlands Care Home Contract:Salary:14.00 Per HourShift Type:DayshiftContracted hours:40

Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dementia, palliative and short-term care for up to 84 residents. Set within private landscaped gardens, the home features spacious ensuite bedrooms across three floors, dedicated care teams, and a warm, homely atmosphere focused on dignity, comfort and personalised support.

We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.

What we offer:

• £14.00 per hour
• Pension scheme
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)

Key Responsibilities:

Supervise and Lead: Leadership role with responsibility for rota management and team supervision
Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards.
Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
Safety and Sanitation: Ensure compliance with CQC and infection control standards 
Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.

What makes you perfect for this role:

• Previous housekeeping supervisory/management experience
• Strong organisational and leadership skills
• Experience in care home or hospitality desirable.

About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!