Concierge

Job summary

Hesketh Park Lodge Care Home is a modern, purpose built 79 bed care home in Southport, Merseyside, delivering high quality residential, nursing, dementia and respite care within a supportive, person centred environment.

Receptionist Contract

•  £12.71 per hour
•  Contracted to 28.5 hours per week
•  Paid DBS, pension, uniform provided
•  5.6 weeks annual leave (based on a full time contract)

Role Overview
As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service. The successful candidate will be required to work alternate weekends. 

What We Are Looking For

•  A friendly, professional and approachable manner
•  Excellent communication and interpersonal skills
•  Strong organisational and administrative skills
•  Good IT skills including Microsoft Office and email systems
•  Ability to manage multiple tasks and prioritise effectively
•  A reliable and positive approach

About us
{Care Home Name} Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.