Job details
- Salary 70000 - per year
- Role Director / Divisional Director
- Hours Full Time
- Location Birmingham, West Midlands
- Job Reference 1495947299
Job summary
Regional Operations Manager – Specialist Division
Location: Home-based with regional travel
Salary: £70,000 per annum + up to 40% bonus + car
allowance + Private Medical Insurance
About the Role
We are seeking an experienced and driven Regional Operations
Manager to join our rapidly expanding Specialist Division. This is a
newly created, high-impact leadership role offering the opportunity to
shape performance, quality, and growth across a diverse portfolio of
complex care services.
Reporting to the Director of Operations, you will provide
strong, visible leadership to a group of Registered Managers, ensuring
services consistently deliver exceptional care, maintain regulatory
excellence, and achieve strong commercial performance. This is a
hands-on role, suited to a leader who thrives on challenge, enjoys
being close to services, and can balance quality with financial accountability.
Salary & Benefits
- £70,000+ base salary (flexible for the right candidate)
- Bonus scheme up to 40% of salary
- Car allowance
- Private healthcare
- Pension
This is a full-time, home-based role with significant regional
travel (typically four days per week) and participation in an
on-call rota. The nature of the role requires flexibility,
visibility across services, and a willingness to be present where
you are most needed.
The Opportunity
You will oversee a regional portfolio of specialist services,
supporting a wide range of complex needs including mental health,
neuro and brain injury, dementia, and physical health.
This role combines strategic oversight with operational
delivery. You’ll be responsible for driving consistency, improving
performance, and embedding a culture of accountability and continuous
improvement across your region.
What You’ll Be Doing
As Regional Operations Manager, you will lead from the front;
developing and supporting your Registered Managers to deliver the
highest standards of care while achieving strong operational and
financial outcomes.
You will ensure services are always inspection-ready,
confidently leading them through regulatory processes while
maintaining robust governance, safeguarding, and compliance standards.
Alongside this, you will take ownership of key commercial drivers,
including occupancy growth, cost control, and workforce efficiency,
ensuring each service operates at optimal performance.
A key part of the role will involve hands-on support where
needed; stepping into underperforming services, leading turnaround
plans, and stabilising performance. You’ll also maintain oversight of
clinical delivery, including care planning, medication management, and
the effective use of systems such as RADAR and Nourish.
Building
strong relationships will be critical. You’ll work closely with
families, commissioners, and internal support teams to ensure a
joined-up, high-quality approach across all services.
What We’re Looking For