A care home, whose dementia unit was opened by chart-topping Ed Sheeran, has just been rated outstanding by CQC inspectors, with one resident saying: "I consider myself blessed to live here".
Ed Sheeran visited Mills Meadow Care Home in Framlington back in 2015, when he opened a dementia unit which had been named after him.
Now, the care home has been recognised for its outstanding care by the Care Quality Commission, which praised the exceptionally caring and compassionate interactions between the team and residents.
'Receiving an outstanding rating shows just how dedicated the team is to looking after everyone’s individual needs'
The report noted that residents were ‘exceptionally happy’ with the care they received, with one resident saying: “I am pretty lucky to live here. I want for nothing, the food is delicious, the care is first-rate, the team understands me and knows what I need sometimes before I know myself. Nothing is too much trouble. I consider myself blessed to live here.”
Phillip Steyn, regional director for Care UK, said: “Receiving an outstanding rating shows just how dedicated the team is to looking after everyone’s individual needs, and we will continue our hard work to ensure residents receive the highest quality care and live fulfilling lives.
“I am incredibly proud that Mills Meadow has been rated outstanding and would like to say thank you to the team for all of their hard work, which I know is also greatly appreciated by residents and their families.”
The report also highlighted the focus on ensuring residents remain as independent as possible and are supported to lead fulfilling lives. The home’s ‘wishing on a star’ initiative encouraged conversations about what different residents wanted to do, and had inspired ballet, art gallery and theatre trips.
A popular weekly activity included trips into the community on trishaws pulled by volunteers. One resident described the sense of freedom this gave them having the ‘wind in their hair as they went around town’. The home also welcomed the local community regularly, hosting events such as Macmillan coffee morning, and taking part in care home open day.