A Heartwarming Review for Canal Vue Care Home

Receiving positive feedback from the family members of our residents is always a joyous moment at Canal Vue Care Home. Which is why we are absolutely thrilled to share a recent review that encapsulates the care, commitment, and compassion our staff provides every day to our beloved residents.

The review, left by a family member of one of our residents, resonated deeply with the ethos of Canal Vue. It read, “My Aunt has been a part of the Canal Vue Care Home family for a few years, and she just loves it! The staff make sure she’s always happy and smiling and are so accommodating and caring. I’m so happy with the service and how they make time to talk with me.”

Rachel Hammond, Manager at Canal Vue says: “Receiving such feedback truly warms our hearts and affirms the dedication of our hardworking staff members. Our primary goal has always been to create a homely, comfortable, and joyous environment for all our residents, while maintaining open lines of communication with their families.

“Our staff are more than just caregivers; they become part of the extended family for the residents. Their unwavering commitment to ensuring that every resident is happy, engaged, and cared for is reflected in every aspect of our daily routine.

“Furthermore, we understand how important it is for family members to stay updated about the wellbeing of their loved ones. Regular communication with families has always been a cornerstone of our care policy. Whether it’s a casual update, a detailed discussion, or a heart-to-heart conversation, our team is always ready and eager to engage.”

This glowing review serves as a testament to the quality of care we provided at Canal Vue Care Home. It gives the care team great satisfaction to know that their efforts are noticed and appreciated. But more importantly, it motivates everyone to continue providing the highest level of care and companionship to residents.

“We would like to express our deepest gratitude to the family members who took the time to share their feedback. It’s a pleasure to look after your loved one, and we’re overjoyed to know that our work brings happiness and peace of mind to you and your family.

Home is a purpose built modern residential care home designed to provide the very best in residential, dementia care and respite for older people. Situated in a scenic and peaceful canal-side setting, the home offers convenient access to Ilkeston railway station or the M1 and is less than 7 miles from the centre of Nottingham. Managed by a highly skilled and experienced team of carers, comfort in a safe caring environment awaits you with a very warm welcome.

click here for more details or to contact Canal Vue