Submit a Review for The Willows Nursing and Residential Home
107 Coventry Road, Market Harborough, LE16 9BX
View Full Details of The Willows Nursing and Residential HomeLatest Reviews for The Willows Nursing and Residential Home
16 August 2021
My mother moved to the Willows in January 2020 to be with my father who had moved there from hospital in December 2019. Their care was excellent and visiting was at any time. The staff were always available to discuss any concerns I had and were very supportive. As Covid restrictions then came into play, visiting was no longer possible and my father died in April 2020. My mother was supported through this extremely distressing time for her and all the family. I was kept informed of her physical and mental health throughout and a nurse was always available to talk to me. A monthly review of her care plan reassured me of her health. Since visiting restarted in April, I have been able to plan my visits easily and my mother appears to be well cared for in all respects. The carers are always kind and respectful to her and our extended family. All the staff have been exemplary in their care and commitment to my mother's wellbeing. They do their very best to accommodate my requests.
28 July 2021
Mum is not the easiest person to look after and can have an aggressive temperament at times. All the staff do a fantastic job of balancing Mum's needs, whilst nurturing her moods and cooperation. Apart from her dementia, Mum's general health has remained pretty good throughout her time at the Willows. The staff are always happy and welcoming when we visit and appear to have a genuine affection for the residents. I've got nothing but praise and gratitude for all they do and it gives our family great comfort to know Mum is being so well looked after. We will always be grateful to the Willows for making Mum's last few years as comfortable as they can be.
28 July 2021
The Willows is a wonderful place. We were worried that my Mum would not settle down (we had a bad experience with my Dad at a different care home), but she loves being there. The Willows has the ethos of a homely, family-run home. The food is very good (says Mum) and the 'carers' really do care. Knowing that Mum is being so well looked after is a great relief to me and my sister.
27 February 2020
A pleasant atmosphere and wonderfully caring team. The Willows has a really homely feel and always feels well organised with lots of activities to join in with. My relative enjoys the wide choice and varied menu here. The care team know my relative well and always keep me updated with any changes regarding their (my relatives) care.
21 January 2020
Clean, bright nursing home. Staff always friendly and helpful. Always plenty of staff around at all times when visiting. Always let you know if there is a problem.
23 December 2019
Staff friendly and cooperative. Also, very approachable.
31 October 2018
Myself and my relatives are very pleased.
29 August 2018
The staff in the care home are very professional and give the resident excellent nursing care as well as personal care. They support the resident and foster a cheerful and friendly atmosphere at all times. I would recommend this home to people looking for somewhere for a relative.
09 August 2018
My mother is at The Willows under Section of the Mental Health Act so it is vital that she has continuity of care. The Willows has a very low staff turn over which is extremely important for her peace of mind and is indicative of the quality of staff and their working environment. I can leave her with confidence knowing that she is in a secure building, she has a very good choice of well-balanced meals, her food intake is monitored, her dignity and choices are well respected, she has 24-hour nursing care and, most importantly, the staff care.
13 December 2017
My husband has been at The Willows approximately ten weeks. I felt after only a few weeks the kindness of the carers, that my choice of The Willows was proved right and my husband has settled in after a period of 6 weeks. Now I am happy when I leave, as he no longer gets upset when I leave. Which speaks volumes to me. I am always made very welcome and there is always laughter and fun going on. My husband is fine, always clean and tidy. I am content when I leave him.
16 August 2016
My uncle has a very high level of care needs but I feel that everyone at The Willows does everything they can to keep him in good spirits and well looked after. The staff are lovely and treat him with the greatest respect when caring for him.
16 August 2016
Carers are excellent, they are thoughtful, kind and very cheerful. The food is home made with lots of choices. The home is very clean and comfortable. The carers are good when taking patients to outside appointments.
Latest Reviews for The Willows Nursing and Residential Home
16 August 2021
My mother moved to the Willows in January 2020 to be with my father who had moved there from hospital in December 2019. Their care was excellent and visiting was at any time. The staff were always available to discuss any concerns I had and were very supportive. As Covid restrictions then came into play, visiting was no longer possible and my father died in April 2020. My mother was supported through this extremely distressing time for her and all the family. I was kept informed of her physical and mental health throughout and a nurse was always available to talk to me. A monthly review of her care plan reassured me of her health. Since visiting restarted in April, I have been able to plan my visits easily and my mother appears to be well cared for in all respects. The carers are always kind and respectful to her and our extended family. All the staff have been exemplary in their care and commitment to my mother's wellbeing. They do their very best to accommodate my requests.
28 July 2021
Mum is not the easiest person to look after and can have an aggressive temperament at times. All the staff do a fantastic job of balancing Mum's needs, whilst nurturing her moods and cooperation. Apart from her dementia, Mum's general health has remained pretty good throughout her time at the Willows. The staff are always happy and welcoming when we visit and appear to have a genuine affection for the residents. I've got nothing but praise and gratitude for all they do and it gives our family great comfort to know Mum is being so well looked after. We will always be grateful to the Willows for making Mum's last few years as comfortable as they can be.
28 July 2021
The Willows is a wonderful place. We were worried that my Mum would not settle down (we had a bad experience with my Dad at a different care home), but she loves being there. The Willows has the ethos of a homely, family-run home. The food is very good (says Mum) and the 'carers' really do care. Knowing that Mum is being so well looked after is a great relief to me and my sister.
27 February 2020
A pleasant atmosphere and wonderfully caring team. The Willows has a really homely feel and always feels well organised with lots of activities to join in with. My relative enjoys the wide choice and varied menu here. The care team know my relative well and always keep me updated with any changes regarding their (my relatives) care.
21 January 2020
Clean, bright nursing home. Staff always friendly and helpful. Always plenty of staff around at all times when visiting. Always let you know if there is a problem.
23 December 2019
Staff friendly and cooperative. Also, very approachable.
31 October 2018
Myself and my relatives are very pleased.
29 August 2018
The staff in the care home are very professional and give the resident excellent nursing care as well as personal care. They support the resident and foster a cheerful and friendly atmosphere at all times. I would recommend this home to people looking for somewhere for a relative.
09 August 2018
My mother is at The Willows under Section of the Mental Health Act so it is vital that she has continuity of care. The Willows has a very low staff turn over which is extremely important for her peace of mind and is indicative of the quality of staff and their working environment. I can leave her with confidence knowing that she is in a secure building, she has a very good choice of well-balanced meals, her food intake is monitored, her dignity and choices are well respected, she has 24-hour nursing care and, most importantly, the staff care.
13 December 2017
My husband has been at The Willows approximately ten weeks. I felt after only a few weeks the kindness of the carers, that my choice of The Willows was proved right and my husband has settled in after a period of 6 weeks. Now I am happy when I leave, as he no longer gets upset when I leave. Which speaks volumes to me. I am always made very welcome and there is always laughter and fun going on. My husband is fine, always clean and tidy. I am content when I leave him.
16 August 2016
My uncle has a very high level of care needs but I feel that everyone at The Willows does everything they can to keep him in good spirits and well looked after. The staff are lovely and treat him with the greatest respect when caring for him.
16 August 2016
Carers are excellent, they are thoughtful, kind and very cheerful. The food is home made with lots of choices. The home is very clean and comfortable. The carers are good when taking patients to outside appointments.