Submit a Review for Trowbridge Oaks Care Home
West Ashton Road, Trowbridge, BA14 6DW
View Full Details of Trowbridge Oaks Care HomeLatest Reviews for Trowbridge Oaks Care Home
14 October 2025
Have been treated with dignity over my estimate time in the Oaks.
08 October 2025
Treated with respectful dignity. All the time I am here I felt safe and cared for.
08 October 2025
Treated with respect and dignity.
19 September 2025
My initial thoughts of the care home are very good. All staff are very helpful. My dads room is just what he needs. The food is perfect. The things to do help to stimulate Dads mind. Overall very good.
03 September 2025
My husband seems to have settled in well and has made friends as much as he is able. Have only joined him for one Sunday lunch so far, which was lovely. As we had carers coming in at home 4 times a day, so, once in the Oaks took him a while to settle. He likes the activities, although he can't always remember what they are. Personal care is good, know he can be difficult at times. Sometimes his water is too far away from him to reach, his room is small, but OK, especially when most of the time is spent in the main room. We, as a family, are made to feel welcome. Hope this continues. When you ask husband if he is ok and happy, he generally says 'yes'. We do appreciate what the staff do for him, as it is not an easy job.
04 June 2025
Wonderful home with caring staff. Activities are excellent and highly tailored to the needs and interests of residents. The atmosphere is bright and friendly with lots of love and laughter. I would highly recommend it.
15 April 2025
I and my husband here worked all our lives in the NHS but never thought we'd need it! I visited many care homes and was not impressed. I now realise, twenty-five years later, that things have changed! Initially, I was determined to have my husband home, but came to realise that it would be impossible. Trowbridge Oaks is the next best thing! All the staff, carers, nursing, kitchen, household and maintenance, and admin all extremely caring and keep me involved and aware of my husband's care. The activities and stimulation are excellent! Thank you.
15 April 2025
The Trowbridge Oaks Nursing Home is exceptionally friendly to all residents and families. We have no issues with our family member residing here.
11 April 2025
My brother has settled very well in Trowbridge Oaks and although no mobility takes far more notice of what is going on and joins in.
08 April 2025
My Mum has been at Trowbridge Oaks for just over a year now and I am so pleased with the care she has received. It is nice when the staff are happy in their work and have a genuine interest in providing the best care for the residents that they can. This includes all the nurses, care assistants, reception staff, kitchen staff etc etc. The atmosphere within the home is brilliant. After visiting my Mum, I can leave her in the capable hands of the staff knowing she will be well looked after and cared for, which is one less worry for me.
04 April 2025
I have no complaints as am being looked after well. The staff are friendly and helpful and look after me well at all times.
05 November 2024
My mum wasn't looking forward to going into respite but she said the staff were lovely, friendly and helpful, the food was very good, the home was kept very clean and she felt safe. She was also very complimentary about the nursing staff and added that she would be very happy to return next time. I noticed that the residents seemed to be enjoying the optional activities which were going on when we visited to check out the home, when my mum booked in and when we collected her. There was a bit of a problem checking her in and trying to arrange payment, due to the staff members that normally dealt with this not being available but that was our only issue. My mum is still talking positively about the experience several weeks after her return home so it must have been good.
31 October 2024
Mum was not with you very long before she passed away but in the 3 weeks she was there she was cared for extremely well and kept very comfortable. Without exception all the staff were kind and caring often going in to chat with her. My sister who visited daily to sit with Mum was also made to feel very welcome.
19 April 2024
The staff arranged and hosted a wonderful celebration party for parents' 70th Wedding Anniversary. They decorated the room, put on a marvellous buffet and beautiful cake. Bought flowers and a lovely card. Also flowers were sent from Bupa. They came in on their days off to help and join the celebration. Their love, care and kindness has no bounds. The biggest thank you to them all.
21 March 2024
My brother has been a resident here for over 13 years and I can honestly say this place is absolutely brilliant. I have never had any issues with the staff or the care my brother receives. If there are any medical issues I am kept fully informed as to the problems and progress. I couldn't wish for a better home for my brother to be in.
12 March 2024
What a lovely afternoon I spent with my former neighbour and friend on the 5th to celebrate him being 100! It has such a welcoming atmosphere. A lady with her dog was entertaining a group of residents when I arrived. This was followed by a game of dominoes with a very professional and efficient member of staff. A lovely smiling lady passed around tea and birthday cake. It was a joy to see so many carers get up close and personal with my friend, making him smile. Such a wonderful gentleman deserves all the happiness he can get. Thank you.
31 January 2024
I am generally pleased with my mother's care. The staff are very friendly and welcoming and treat Mum well, chatting with her and often having a laugh as Mum has a good sense of humour. Mum hasn't been so well the last couple of months so doesn't often tend to join in the activities, which is a pity as there is usually something going on and the organisers are very good. Top marks for lovely food, which Mum really enjoys.
17 January 2024
A thoroughly enjoyable afternoon spent with an entertainer playing the accordion and the entertainment staff.
30 August 2023
This review is regarding the recent fete. The place was buzzing with excitement. Lots of great food, stalls and even donkeys! The staff worked so hard to make the day enjoyable. Fun had by all.
21 August 2023
The home is incredible! They put on so many amazing events including the summer fete! All the staff are so kind, caring and fun. I couldn't ask for better people to look after my nana and grandad!
Latest Reviews for Trowbridge Oaks Care Home
14 October 2025
Have been treated with dignity over my estimate time in the Oaks.
08 October 2025
Treated with respectful dignity. All the time I am here I felt safe and cared for.
08 October 2025
Treated with respect and dignity.
19 September 2025
My initial thoughts of the care home are very good. All staff are very helpful. My dads room is just what he needs. The food is perfect. The things to do help to stimulate Dads mind. Overall very good.
03 September 2025
My husband seems to have settled in well and has made friends as much as he is able. Have only joined him for one Sunday lunch so far, which was lovely. As we had carers coming in at home 4 times a day, so, once in the Oaks took him a while to settle. He likes the activities, although he can't always remember what they are. Personal care is good, know he can be difficult at times. Sometimes his water is too far away from him to reach, his room is small, but OK, especially when most of the time is spent in the main room. We, as a family, are made to feel welcome. Hope this continues. When you ask husband if he is ok and happy, he generally says 'yes'. We do appreciate what the staff do for him, as it is not an easy job.
04 June 2025
Wonderful home with caring staff. Activities are excellent and highly tailored to the needs and interests of residents. The atmosphere is bright and friendly with lots of love and laughter. I would highly recommend it.
15 April 2025
I and my husband here worked all our lives in the NHS but never thought we'd need it! I visited many care homes and was not impressed. I now realise, twenty-five years later, that things have changed! Initially, I was determined to have my husband home, but came to realise that it would be impossible. Trowbridge Oaks is the next best thing! All the staff, carers, nursing, kitchen, household and maintenance, and admin all extremely caring and keep me involved and aware of my husband's care. The activities and stimulation are excellent! Thank you.
15 April 2025
The Trowbridge Oaks Nursing Home is exceptionally friendly to all residents and families. We have no issues with our family member residing here.
11 April 2025
My brother has settled very well in Trowbridge Oaks and although no mobility takes far more notice of what is going on and joins in.
08 April 2025
My Mum has been at Trowbridge Oaks for just over a year now and I am so pleased with the care she has received. It is nice when the staff are happy in their work and have a genuine interest in providing the best care for the residents that they can. This includes all the nurses, care assistants, reception staff, kitchen staff etc etc. The atmosphere within the home is brilliant. After visiting my Mum, I can leave her in the capable hands of the staff knowing she will be well looked after and cared for, which is one less worry for me.
04 April 2025
I have no complaints as am being looked after well. The staff are friendly and helpful and look after me well at all times.
05 November 2024
My mum wasn't looking forward to going into respite but she said the staff were lovely, friendly and helpful, the food was very good, the home was kept very clean and she felt safe. She was also very complimentary about the nursing staff and added that she would be very happy to return next time. I noticed that the residents seemed to be enjoying the optional activities which were going on when we visited to check out the home, when my mum booked in and when we collected her. There was a bit of a problem checking her in and trying to arrange payment, due to the staff members that normally dealt with this not being available but that was our only issue. My mum is still talking positively about the experience several weeks after her return home so it must have been good.
31 October 2024
Mum was not with you very long before she passed away but in the 3 weeks she was there she was cared for extremely well and kept very comfortable. Without exception all the staff were kind and caring often going in to chat with her. My sister who visited daily to sit with Mum was also made to feel very welcome.
19 April 2024
The staff arranged and hosted a wonderful celebration party for parents' 70th Wedding Anniversary. They decorated the room, put on a marvellous buffet and beautiful cake. Bought flowers and a lovely card. Also flowers were sent from Bupa. They came in on their days off to help and join the celebration. Their love, care and kindness has no bounds. The biggest thank you to them all.
21 March 2024
My brother has been a resident here for over 13 years and I can honestly say this place is absolutely brilliant. I have never had any issues with the staff or the care my brother receives. If there are any medical issues I am kept fully informed as to the problems and progress. I couldn't wish for a better home for my brother to be in.
12 March 2024
What a lovely afternoon I spent with my former neighbour and friend on the 5th to celebrate him being 100! It has such a welcoming atmosphere. A lady with her dog was entertaining a group of residents when I arrived. This was followed by a game of dominoes with a very professional and efficient member of staff. A lovely smiling lady passed around tea and birthday cake. It was a joy to see so many carers get up close and personal with my friend, making him smile. Such a wonderful gentleman deserves all the happiness he can get. Thank you.
31 January 2024
I am generally pleased with my mother's care. The staff are very friendly and welcoming and treat Mum well, chatting with her and often having a laugh as Mum has a good sense of humour. Mum hasn't been so well the last couple of months so doesn't often tend to join in the activities, which is a pity as there is usually something going on and the organisers are very good. Top marks for lovely food, which Mum really enjoys.
17 January 2024
A thoroughly enjoyable afternoon spent with an entertainer playing the accordion and the entertainment staff.
30 August 2023
This review is regarding the recent fete. The place was buzzing with excitement. Lots of great food, stalls and even donkeys! The staff worked so hard to make the day enjoyable. Fun had by all.
21 August 2023
The home is incredible! They put on so many amazing events including the summer fete! All the staff are so kind, caring and fun. I couldn't ask for better people to look after my nana and grandad!