Submit a Review for Muscliff Nursing Home
5 Tolpuddle Gardens, Muscliff, Bournemouth, BH9 3RE
View Full Details of Muscliff Nursing HomeLatest Reviews for Muscliff Nursing Home
17 June 2025
My brother spent his last couple of months living at Muscliff and their care and attention to his needs could not have been better. With advanced Dementia, some of his needs could be challenging but nothing was a problem for them. There is a very strong culture of respect and of affording dignity to everyone and the staff group and Manager are extremely supportive to families as well as residents. The facilities at the home are exceptional and the staff very well trained and the right people for the job! With impressive activities and events, my brother could not have been better cared for. Thank you to everyone working there.
17 June 2025
My wife has been at Agecare Muscliff for the past 4 years. She gets cared and well looked after by all members of the staff including management. The home has lots of lounges that we can use to be together as a couple during my visit.
04 June 2025
Friendly staff. Dad always clean and tidy. Happy to visit him here. Dad likes the food.
04 June 2025
Excellent staff and activities. Always welcoming. Amazing with residents. Vast range of activities that go on every day to cater for everyone. Home is always warm and happy. Cheerful staff who are always willing to help and answer any queries. Could not ask for better residential care for my mother. All her needs are met and we are reassured she is happy and receiving the best possible care.
04 June 2025
I feel lucky to have found Muscliff Care Home for my wife. She has been a resident for 15 months and the care provided during that period has been exceptional. The staff is so well trained and qualified that the home runs efficiently as individual members of staff know what care is required and administer it before it becomes a problem. It is a pleasure to visit the home to see my wife as she always appears to be happy and contented. The home is clean and the residents are presented in a clean and tidy fashion. It is a pity that Muscliff is not used as an example of care for dementia patients as many other homes who advertise dementia care just haven't got a clue.
29 May 2025
I am impressed with the way the staff care for my husband; they always seem to be kind and respectful. He cannot really communicate, and they take trouble to try to explain things and find out what he wants. Such as extra drinks during this hot weather. The atmosphere is quite jolly and the activities put on by staff such as the fashion show are great fun and it was noticeable they way all the residents seems to respond. It is all much appreciated. It helps to make what is a very sad situation for me somewhat better.
29 May 2025
My family and I are extremely happy that my husband has come to be cared for at Muscliff Nursing Home. He has presented some challenging behaviour, but all the staff have been amazing, patient, and kind. I am always welcomed with a smile, no matter what time I visit. He is kept well-shaven, clean and tidy and always in his own clothes. I couldn't wish for a happier and caring home.
20 May 2025
As a family, we feel blessed to have found Muscliff Care Home. Having to accept that the time had come for our father to go into care was the most difficult decision we've had to make as a family. We received so much support and have continued to do so during the 15 months Dad has been a resident. All of the staff are very caring, attentive and have the utmost respect for the residents. The whole team are led by the manager and another member of staff and we are so grateful for their dedication. Everyone from the management, nurses, carers, kitchen, laundry and maintenance do everything they can to provide a happy, safe environment for both residents and visitors. Thank you.
14 May 2025
Absolutely the worst care home my mum has been in and over the past 3 years my mum has sadly been in 8 care homes in Dorset due to misdiagnosis of her condition. All my concerns I have photos to prove my mum was left upstairs for over 12 weeks like a caged animal left in her own urine for over 7 hours no clothes on no sheets on the bed with sores scratches and bruises on her. The manager comes across as caring but don't be fooled muscliff received 10,000 from the council one of 5 care homes for acoustic monitors in rooms which written permission was meant to be had before done NEVER was it's meant to be extra protection for falls. My mum was left unattended on her commode at 2am in the morning a high risk fall since March my mum aged 79 has been in hospital with a double break on her wrist AND and open fracture which needed surgery my mum is terrified to return muscliff knew she wouldn't go back but they have still been getting £2000 a week chc funding theft abuse neglect.
06 May 2025
This is an excellent Care Home with very dedicated staff. I am extremely grateful that my wife is here as I have not come across such a Home elsewhere. It is always nice to be here with very happy and lovely carers. I can go home knowing that my wife is being very well looked after. Thank you to the Manager for having created and maintained a very loving environment.
06 May 2025
Mum has been at Muscliff for over 5 years and we have seen lots of changes in that time. What has not changed is the care, compassion and support that the staff have shown to our mother. The home is always a happy, vibrant place to visit, there is always something going on, from entertainers, activities, outings and visits to food tasting and fashion shows. We feel very lucky to have such a great place for mum to live.
06 May 2025
I am happy with the care my wife receives. All staff are helpful and friendly. I cannot fault the home or its staff. Nothing is ever any trouble for the staff or management.
20 March 2025
I was extremely fortunate to choose Muscliff Nursing Home for my Mother's End-of-Life- Care. Muscliff is lead by a highly experienced Manager, supported by an excellent Deputy Manager. All the other staff are absolutely amazing, so kind, so helpful and so caring. All exceptionally well trained. Always polite and courteous, nothing was ever too much trouble for any of them. I was constantly kept updated regarding my Mother's health and her day to day well being. Additional Medical support was available and called in when necessary. The home is spotlessly clean, highly organised and has a lovely homely feel to it. l only wish that l had found this amazing Nursing Home earlier. Thank you to all the lovely staff, I am truly grateful for everything that they did for my Mother - she had wonderful care.
11 February 2025
Muscliff Care Home provided end-of-life care to my mum. They treated her with dignity and respect and always made sure she had everything she needed. The staff and managers were really accommodating towards me and my sisters too during some really difficult times. Thank you for your kindness and understanding.
17 January 2025
My dad was cared for by Muscliff for many years, we moved him from several care homes from him not being cared for correctly. Once we moved him to Muscliff that was the place he'd be cared for till he passed away. The home is a lovely place, the staff are so accommodating and there are lots of things for residents to do. Communication from the home is great too, they send out a weekly email with the activities the residents can do and any updates on your loved ones. Will definitely consider Muscliff if a home is needed in the future.
06 December 2024
All staff very friendly and helpful and kind. Nothing seems too much trouble. nursing staff very freidnky and kind as is management.
25 November 2024
My mother has been a resident at Muscliff Nursing Home since May 2022. She has advanced Vascular Dementia and is physically very frail. The staff have always shown kindness and compassion towards Mum and have always been very welcoming to family members when we visit her. The nursing team keep us updated on any physical health concerns that they have for Mum and has always been prompt to get medical attention for her when needed. Overall the quality of care is much better than most of the Nursing homes that I visited before Mum came to live at Muscliff.
13 November 2024
My partner moved to Muscliff in July this year and I cannot thank the management and nursing staff enough for the amazing care he has been given since he arrived. I feel so welcome when I come to visit and it is so comfortable to see such friendly staff interacting with the residents during the various activities that go on every day. Muscliff is a wonderful home and I am so grateful that he is being kept safe and is looked after so well.
31 October 2024
My husband has advanced Alzheimer's and has been a resident at Muscliff Nursing Home since February 2024. We can't thank the staff enough for the excellent care, kindness, dedication and compassion shown. The staff are welcoming, friendly, and always smiling to help. My husbands room is always clean and tidy and the food provided is excellent. There are plenty of daily activities for the residents to enjoy. We would highly recommend Muscliff to anyone looking for a care home for their loved one. Thank you.
25 October 2024
Muscliff Nursing Home is by far the best home my dad has lived in. He's lived in 2 others prior to this home. The staff and management are all wonderful and incredibly caring. My dad was asked to leave his previous home as the staff couldn't meet his demanding needs. He was rude and behaved not very nicely. Since living at Muscliff he's had so much support, he's engaging with people and is involved in all daily activities. It has become clear that his previous home quite literally left him to it, hence the poor behaviour. I can't thank Muscliff enough for allowing Dad to shine again!
Latest Reviews for Muscliff Nursing Home
17 June 2025
My brother spent his last couple of months living at Muscliff and their care and attention to his needs could not have been better. With advanced Dementia, some of his needs could be challenging but nothing was a problem for them. There is a very strong culture of respect and of affording dignity to everyone and the staff group and Manager are extremely supportive to families as well as residents. The facilities at the home are exceptional and the staff very well trained and the right people for the job! With impressive activities and events, my brother could not have been better cared for. Thank you to everyone working there.
17 June 2025
My wife has been at Agecare Muscliff for the past 4 years. She gets cared and well looked after by all members of the staff including management. The home has lots of lounges that we can use to be together as a couple during my visit.
04 June 2025
Friendly staff. Dad always clean and tidy. Happy to visit him here. Dad likes the food.
04 June 2025
Excellent staff and activities. Always welcoming. Amazing with residents. Vast range of activities that go on every day to cater for everyone. Home is always warm and happy. Cheerful staff who are always willing to help and answer any queries. Could not ask for better residential care for my mother. All her needs are met and we are reassured she is happy and receiving the best possible care.
04 June 2025
I feel lucky to have found Muscliff Care Home for my wife. She has been a resident for 15 months and the care provided during that period has been exceptional. The staff is so well trained and qualified that the home runs efficiently as individual members of staff know what care is required and administer it before it becomes a problem. It is a pleasure to visit the home to see my wife as she always appears to be happy and contented. The home is clean and the residents are presented in a clean and tidy fashion. It is a pity that Muscliff is not used as an example of care for dementia patients as many other homes who advertise dementia care just haven't got a clue.
29 May 2025
I am impressed with the way the staff care for my husband; they always seem to be kind and respectful. He cannot really communicate, and they take trouble to try to explain things and find out what he wants. Such as extra drinks during this hot weather. The atmosphere is quite jolly and the activities put on by staff such as the fashion show are great fun and it was noticeable they way all the residents seems to respond. It is all much appreciated. It helps to make what is a very sad situation for me somewhat better.
29 May 2025
My family and I are extremely happy that my husband has come to be cared for at Muscliff Nursing Home. He has presented some challenging behaviour, but all the staff have been amazing, patient, and kind. I am always welcomed with a smile, no matter what time I visit. He is kept well-shaven, clean and tidy and always in his own clothes. I couldn't wish for a happier and caring home.
20 May 2025
As a family, we feel blessed to have found Muscliff Care Home. Having to accept that the time had come for our father to go into care was the most difficult decision we've had to make as a family. We received so much support and have continued to do so during the 15 months Dad has been a resident. All of the staff are very caring, attentive and have the utmost respect for the residents. The whole team are led by the manager and another member of staff and we are so grateful for their dedication. Everyone from the management, nurses, carers, kitchen, laundry and maintenance do everything they can to provide a happy, safe environment for both residents and visitors. Thank you.
14 May 2025
Absolutely the worst care home my mum has been in and over the past 3 years my mum has sadly been in 8 care homes in Dorset due to misdiagnosis of her condition. All my concerns I have photos to prove my mum was left upstairs for over 12 weeks like a caged animal left in her own urine for over 7 hours no clothes on no sheets on the bed with sores scratches and bruises on her. The manager comes across as caring but don't be fooled muscliff received 10,000 from the council one of 5 care homes for acoustic monitors in rooms which written permission was meant to be had before done NEVER was it's meant to be extra protection for falls. My mum was left unattended on her commode at 2am in the morning a high risk fall since March my mum aged 79 has been in hospital with a double break on her wrist AND and open fracture which needed surgery my mum is terrified to return muscliff knew she wouldn't go back but they have still been getting £2000 a week chc funding theft abuse neglect.
06 May 2025
This is an excellent Care Home with very dedicated staff. I am extremely grateful that my wife is here as I have not come across such a Home elsewhere. It is always nice to be here with very happy and lovely carers. I can go home knowing that my wife is being very well looked after. Thank you to the Manager for having created and maintained a very loving environment.
06 May 2025
Mum has been at Muscliff for over 5 years and we have seen lots of changes in that time. What has not changed is the care, compassion and support that the staff have shown to our mother. The home is always a happy, vibrant place to visit, there is always something going on, from entertainers, activities, outings and visits to food tasting and fashion shows. We feel very lucky to have such a great place for mum to live.
06 May 2025
I am happy with the care my wife receives. All staff are helpful and friendly. I cannot fault the home or its staff. Nothing is ever any trouble for the staff or management.
20 March 2025
I was extremely fortunate to choose Muscliff Nursing Home for my Mother's End-of-Life- Care. Muscliff is lead by a highly experienced Manager, supported by an excellent Deputy Manager. All the other staff are absolutely amazing, so kind, so helpful and so caring. All exceptionally well trained. Always polite and courteous, nothing was ever too much trouble for any of them. I was constantly kept updated regarding my Mother's health and her day to day well being. Additional Medical support was available and called in when necessary. The home is spotlessly clean, highly organised and has a lovely homely feel to it. l only wish that l had found this amazing Nursing Home earlier. Thank you to all the lovely staff, I am truly grateful for everything that they did for my Mother - she had wonderful care.
11 February 2025
Muscliff Care Home provided end-of-life care to my mum. They treated her with dignity and respect and always made sure she had everything she needed. The staff and managers were really accommodating towards me and my sisters too during some really difficult times. Thank you for your kindness and understanding.
17 January 2025
My dad was cared for by Muscliff for many years, we moved him from several care homes from him not being cared for correctly. Once we moved him to Muscliff that was the place he'd be cared for till he passed away. The home is a lovely place, the staff are so accommodating and there are lots of things for residents to do. Communication from the home is great too, they send out a weekly email with the activities the residents can do and any updates on your loved ones. Will definitely consider Muscliff if a home is needed in the future.
06 December 2024
All staff very friendly and helpful and kind. Nothing seems too much trouble. nursing staff very freidnky and kind as is management.
25 November 2024
My mother has been a resident at Muscliff Nursing Home since May 2022. She has advanced Vascular Dementia and is physically very frail. The staff have always shown kindness and compassion towards Mum and have always been very welcoming to family members when we visit her. The nursing team keep us updated on any physical health concerns that they have for Mum and has always been prompt to get medical attention for her when needed. Overall the quality of care is much better than most of the Nursing homes that I visited before Mum came to live at Muscliff.
13 November 2024
My partner moved to Muscliff in July this year and I cannot thank the management and nursing staff enough for the amazing care he has been given since he arrived. I feel so welcome when I come to visit and it is so comfortable to see such friendly staff interacting with the residents during the various activities that go on every day. Muscliff is a wonderful home and I am so grateful that he is being kept safe and is looked after so well.
31 October 2024
My husband has advanced Alzheimer's and has been a resident at Muscliff Nursing Home since February 2024. We can't thank the staff enough for the excellent care, kindness, dedication and compassion shown. The staff are welcoming, friendly, and always smiling to help. My husbands room is always clean and tidy and the food provided is excellent. There are plenty of daily activities for the residents to enjoy. We would highly recommend Muscliff to anyone looking for a care home for their loved one. Thank you.
25 October 2024
Muscliff Nursing Home is by far the best home my dad has lived in. He's lived in 2 others prior to this home. The staff and management are all wonderful and incredibly caring. My dad was asked to leave his previous home as the staff couldn't meet his demanding needs. He was rude and behaved not very nicely. Since living at Muscliff he's had so much support, he's engaging with people and is involved in all daily activities. It has become clear that his previous home quite literally left him to it, hence the poor behaviour. I can't thank Muscliff enough for allowing Dad to shine again!