I can highly recommend Park View. My father was there for about a year, and his care and support was excellent. Every staff member I met was kind, welcoming and very friendly and the care they provided to my father was exactly what I'd hoped for. He was well looked after in his final months, and they attended to his every need throughout his living there. At his passing, staff were very considerate and understanding, and allowed the following process with dignity and respect for my father and family. My father enjoyed his time at the home, and I enjoyed being able to visit him there.
Staff are always polite, caring and happy , can't do enough for the residents. Lots of different group sessions and wellness sessions . My mum is happy and well cared for. She has a lovely room. The new management team has really improved the home and made the families involved.
My mum went into Park View in February and I've been very pleased with the whole set up. Staff are very helpful and friendly, the home is very clean and the food excellent. Mum has been taken out a few times in the minibus and always enjoys that.
My father was diagnosed with Alzheimer's and dementia. We chose Park View for him because of it's calm atmosphere and the great location. Dad loved to sit in the lounge and look across the park. We never had any regrets with our choice. Every member of staff is caring and kind. Everyone treated Dad with respect and dignity. Changes to his condition were always identified quickly and his needs were always met. There was excellent communication from the staff and manager. When my Dad's condition deteriorated, every member was staff was compassionate and caring. Our situation was handled sensitively and delicately. I cannot recommend this home enough.
Wonderful. My Mum is thriving. So well looked after in every way. I couldn't wish for a better care home. Activities are fabulous. When I share the trips / visits with friends they all comment on how well Mum looks, how's she's enjoying herself and how their parents / relatives in other care homes never have the option of activities that residents have at Park View. Alzheimer's is a dreadful disease and no cure has yet to be found. With the care and knowledge of the disease at Park View, I am confident that Mum is in the best place for this stage of her life.
From the moment I walked into park view I was amazed with the professionalism of all staff especially manager. The whole home is run and managed very well and the staff are very caring and go above and beyond for my friend. I am very grateful for my friend and I have already recommended this care home to other friends who are looking for residential care. The staff are always doing things to keep the residents busy and always are happy! Well done to the whole team here.
I have just moved my father out of Park View after a disappointing respite stay. Issues included: - He was discharged from the hospital without any medication, and despite the care home having a list of his pre-hospital medications, they failed to arrange any in the nearly four weeks he was there. - As someone with POA, I requested a copy of his care plan. I was told it may be delayed as it needed to be "redacted by head office." Nearly two weeks later, I still haven't received it, nor am I clear about why/what needed redacting - despite this being crucial for making informed decisions about his care. - My father asked often to go outside, only to be told they were "too busy". While I understand care homes can be stretched, it was frustrating to see staff sitting on their phones during visits, rather than engaging with residents. - His house keys were left in another resident's room, and almost all of his clothes were lost. I hope this feedback encourages some improvements.
Very active care home that genuinely care. There is always something different going on and every effort is made to engage as many residents as possible. All the staff including the carers, cleaners, laundry lady and management take a real interest in each resident.
Such wonderful staff and very good front of house manners on the phone too. Very informative, helpful and pleasant. I am glad my mother is being cared for by such professionals as she deserves in her twilight years.
The staff look after my mother-in-law very well. She has now been in Park View for over three years and we are very happy as to how she is looked after. Communication with all staff members is excellent. The home is always welcoming and spotlessly clean. Weekly activities take place and you can see from the photos how much the residents enjoy them. My wife and I live a long way from Essex, so it is satisfying and rewarding to know that she is being looked after in very safe hands. We cannot recommend Park View more highly.
My partner moved in and on the second day called Park View her home, and loves the company of staff and residents, the food and the entertainment.
The staff at Park View do a very difficult job very well. My brother tells me he is content, settled and comfortable; he appears clean, well dressed and reasonably well-groomed when I visit. He is encouraged to look after himself as much as possible. As I live 250 miles away, clear communication between the staff and me is essential. The situation has improved of late and I understand the new management has bold plans to improve the dialogue even further. My brother is treated with respect and dignity and significantly as an individual. He is in the right place. Thank you.
Have been very happy with the care provided and cleanliness of the home.
Since the recent change of management, there has been a noticeable change in staff attitude, and as the recently resurrected social media shows the activities enjoyed by the residents are enjoyed by all. Puts a smile on my face! Definitely a relaxed and pleasant atmosphere. Dad has found it more enjoyable.
This care home is the best care home that I have ever visited and I have visited many to see my friends. The staff are highly efficient, kind and patient and the environment is designed to stimulate their mental and physical well-being.
Overall excellent home and I would recommend it to anyone.
The staff are friendly and caring. Mother is well looked after, getting medication on time, well fed and kept clean and tidy. Also, she appears much happier and contented.
Park View took a lot of stress out of the difficult time. They were patient and looked after Mum well. They were friendly and communicative. Mum built a good rapport with the care team and was happy in her time here. They also helped me understand the system and ensure we knew what was happening. The only thing, the afternoon music in the lounge, wartime tunes, Mum is rock and roll and folk so it didn't interest her at all.
After a 4-week stay in hospital following a fall at home, my wife was transferred here where she was well looked after by the kind and caring staff who attended to her every need. Although bedridden, she had her own room with en-suite facilities. Unfortunately, she passed away in the middle of the night on 9th December 2023 and the care home staff made all the necessary arrangements. This is an excellent care home and is well recommended for the caring staff and all facilities.
Couldn't wish for a better care home for my dad. Great staff, great environment and atmosphere in the whole home.
I can highly recommend Park View. My father was there for about a year, and his care and support was excellent. Every staff member I met was kind, welcoming and very friendly and the care they provided to my father was exactly what I'd hoped for. He was well looked after in his final months, and they attended to his every need throughout his living there. At his passing, staff were very considerate and understanding, and allowed the following process with dignity and respect for my father and family. My father enjoyed his time at the home, and I enjoyed being able to visit him there.
Staff are always polite, caring and happy , can't do enough for the residents. Lots of different group sessions and wellness sessions . My mum is happy and well cared for. She has a lovely room. The new management team has really improved the home and made the families involved.
My mum went into Park View in February and I've been very pleased with the whole set up. Staff are very helpful and friendly, the home is very clean and the food excellent. Mum has been taken out a few times in the minibus and always enjoys that.
My father was diagnosed with Alzheimer's and dementia. We chose Park View for him because of it's calm atmosphere and the great location. Dad loved to sit in the lounge and look across the park. We never had any regrets with our choice. Every member of staff is caring and kind. Everyone treated Dad with respect and dignity. Changes to his condition were always identified quickly and his needs were always met. There was excellent communication from the staff and manager. When my Dad's condition deteriorated, every member was staff was compassionate and caring. Our situation was handled sensitively and delicately. I cannot recommend this home enough.
Wonderful. My Mum is thriving. So well looked after in every way. I couldn't wish for a better care home. Activities are fabulous. When I share the trips / visits with friends they all comment on how well Mum looks, how's she's enjoying herself and how their parents / relatives in other care homes never have the option of activities that residents have at Park View. Alzheimer's is a dreadful disease and no cure has yet to be found. With the care and knowledge of the disease at Park View, I am confident that Mum is in the best place for this stage of her life.
From the moment I walked into park view I was amazed with the professionalism of all staff especially manager. The whole home is run and managed very well and the staff are very caring and go above and beyond for my friend. I am very grateful for my friend and I have already recommended this care home to other friends who are looking for residential care. The staff are always doing things to keep the residents busy and always are happy! Well done to the whole team here.
I have just moved my father out of Park View after a disappointing respite stay. Issues included: - He was discharged from the hospital without any medication, and despite the care home having a list of his pre-hospital medications, they failed to arrange any in the nearly four weeks he was there. - As someone with POA, I requested a copy of his care plan. I was told it may be delayed as it needed to be "redacted by head office." Nearly two weeks later, I still haven't received it, nor am I clear about why/what needed redacting - despite this being crucial for making informed decisions about his care. - My father asked often to go outside, only to be told they were "too busy". While I understand care homes can be stretched, it was frustrating to see staff sitting on their phones during visits, rather than engaging with residents. - His house keys were left in another resident's room, and almost all of his clothes were lost. I hope this feedback encourages some improvements.
Very active care home that genuinely care. There is always something different going on and every effort is made to engage as many residents as possible. All the staff including the carers, cleaners, laundry lady and management take a real interest in each resident.
Such wonderful staff and very good front of house manners on the phone too. Very informative, helpful and pleasant. I am glad my mother is being cared for by such professionals as she deserves in her twilight years.
The staff look after my mother-in-law very well. She has now been in Park View for over three years and we are very happy as to how she is looked after. Communication with all staff members is excellent. The home is always welcoming and spotlessly clean. Weekly activities take place and you can see from the photos how much the residents enjoy them. My wife and I live a long way from Essex, so it is satisfying and rewarding to know that she is being looked after in very safe hands. We cannot recommend Park View more highly.
My partner moved in and on the second day called Park View her home, and loves the company of staff and residents, the food and the entertainment.
The staff at Park View do a very difficult job very well. My brother tells me he is content, settled and comfortable; he appears clean, well dressed and reasonably well-groomed when I visit. He is encouraged to look after himself as much as possible. As I live 250 miles away, clear communication between the staff and me is essential. The situation has improved of late and I understand the new management has bold plans to improve the dialogue even further. My brother is treated with respect and dignity and significantly as an individual. He is in the right place. Thank you.
Have been very happy with the care provided and cleanliness of the home.
Since the recent change of management, there has been a noticeable change in staff attitude, and as the recently resurrected social media shows the activities enjoyed by the residents are enjoyed by all. Puts a smile on my face! Definitely a relaxed and pleasant atmosphere. Dad has found it more enjoyable.
This care home is the best care home that I have ever visited and I have visited many to see my friends. The staff are highly efficient, kind and patient and the environment is designed to stimulate their mental and physical well-being.
Overall excellent home and I would recommend it to anyone.
The staff are friendly and caring. Mother is well looked after, getting medication on time, well fed and kept clean and tidy. Also, she appears much happier and contented.
Park View took a lot of stress out of the difficult time. They were patient and looked after Mum well. They were friendly and communicative. Mum built a good rapport with the care team and was happy in her time here. They also helped me understand the system and ensure we knew what was happening. The only thing, the afternoon music in the lounge, wartime tunes, Mum is rock and roll and folk so it didn't interest her at all.
After a 4-week stay in hospital following a fall at home, my wife was transferred here where she was well looked after by the kind and caring staff who attended to her every need. Although bedridden, she had her own room with en-suite facilities. Unfortunately, she passed away in the middle of the night on 9th December 2023 and the care home staff made all the necessary arrangements. This is an excellent care home and is well recommended for the caring staff and all facilities.
Couldn't wish for a better care home for my dad. Great staff, great environment and atmosphere in the whole home.