Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Stepping Stones

stars
stars 26 May 2020
Our son has been cared for, for 12 years. We have nothing but praise for the standard of care, the commitment of the care staff, and the fact they go out of their way to provide what each individual resident needs. We have had several family tragedies and our son has been given 100% support during
these times. We live a good distance away, but this has not stopped the staff from making sure he is able to visit us when needed. All his needs are met, his moods coped with, and his safety ensured. He is happy, content, and feels comfortable with the staff.
Review from Margaret R (Mother of Resident/Service User)