Submit a Review for The Rookery Care Home
Queens Square, The Crescent, Ebbw Vale, NP23 6EF
View full details of The Rookery Care HomeLatest Reviews for The Rookery Care Home
17 April 2026
My nan has been in The Rookery for a year now. It is very comfortable for her and she thinks of it as her home which for us as a family is great comfort. Nan is an outdoor person and the garden was the main reason The Rookery was out first choice. I like that Nan is able to move around the home and
is not restricted to her unit as I know she would not like being confined to one place. Also we take Nan out frequently, but she is always pleased to return back to Rookery and when she sees the staff she has a smile on her face and hugs them as if she has been away for weeks. This is also a massive comfort to us as a family to know she likes the staff as much as the garden.
15 April 2026
My experience of the care home is that it is a very caring place the food + place itself is loveley my nan is very happy staying here and the clenleyness is very good. The carers are very patients and they do lots of activities with the residents. I would totaly recomend The Rookery to other people
looking for care for a loved one.
15 April 2026
My husband and myself visit this home twice a week, we visit my sister. We are always welcomed by friendly staff. We can see that my sister is well cared for. They have events often a recent one was animals which I have photos of my sister enjoying herself holding various animals.
13 April 2026
The Rookery is a fantastic care home. The staff are so friendly and professional. Mum is very happy here. The food is beautiful and we enjoyed having lunch with her.
13 April 2026
Mum has lived at The Rookery 3 and a half years. She is very settled and loves it here. The staff are amazing with Mum and the family. They always keep us updated on everything. The care here is amazing. The activities are good, and my sister and I often come for a meal, the food is lovely. We also
enjoy attending events/parties with Mum, residents and other family and friends. This is lovely to have social events and to see everyone enjoy themselves.
08 April 2026
My mother is so happy and contented here in The Rookery. She is cared for really well by all the team. My mother is a different person here. Thank you.
08 April 2026
My mother has lived at The Rookery three years this March and she has been cared for to the highest standard. The staff and management are always willing to listen to mine and my mothers questions and always accomodate our wishes. Nothing is too much trouble and the staff are always happy and always
interact with my mother listening to her stories of the past.
02 April 2026
My mother has settled in well and is throwing in the homely atmosphere of the home. The staff are friendly and caring.
31 March 2026
My mother has been a resident in The Rookery for 17 months. The difference it has made to mind and my families lives is unbelievable. I spend a lot of time with mam and deel like one of the family there. The staff go above and beyond and support us even when things are difficult. It has been an
excellent decision for us all especially mam.
25 March 2026
February was the 8th month that mum has been a resident at The Rookery and she continues to settle in really well. The staff are very kind and patient with ehr and she very often comments to me that they are brilliant. She is very happy with the meals and looks forward to them. Communication from
the staff is very good. If mum is unwell, they notify me as soon as they can.
25 March 2026
My mother is in her element at The Rookery the daily interaction with other residents who she has become very fond of + quickly made new friends. The residents take part in daily activities which keep her mind active + focussed + she thoroughly enjoys participating. Since moving mum into The Rookery
has given me peace of mind that her safety + wellbeing is in very good hands.
13 March 2026
My dad has been living at the home since July last year, and we couldn't be happier with the care he receives. He gets on really well with all the carers, who treat him with kindness, patience, and genuine warmth. He's supported with whatever he needs, including washing and dressing, and nothing
ever feels too much trouble for the staff. As a family, it gives us real comfort knowing he's safe, well looked after, and surrounded by people who care about him. We're very grateful for everything the team does.
23 January 2026
Mum has been a resident of the Rookery since September 2025. They have gone above and beyond to welcome mum. She is very much loved and cared for by the staff. Senior staff continuously contact us with updates on mums health. The food is lovely, great menus, good wholesome cooking.
Thank you to
all involved.
Debbie
22 January 2026
I cannot compliment highly, enough about the care afforded to my mother by the brilliant and caring staff. All the care and attention is generous and excellent. I cannot say enough about how grateful we are for such excellent care. Forever grateful.
06 January 2026
The care home has recently been redecorated downstairs and the residents have a lovely lounge, bedrooms are lovely and it makes visiting a pleasant experience for them. Upstairs is very poor and in desperate need of the same care and upgrade. The residents pay the same amount of fees and are being
neglated of the same living conditions. Upstairs the residents have very little activities and stimulations to keep them happy + engaged. More could be done to change that.
05 December 2025
A is well looked after by all staff. She is comfortable, seems settled. She is happy.
04 December 2025
The Rookery Care Home has been the best thing for my mother-in-law. The care is excellent! The food is good and tea is provided throughout the day. There are a lot of activities, which you can choose to take part or not.
My mother-in-law is happy and comfortable. I cannot thank the staff enough
for the care and warmth they provide daily.
02 December 2025
The care of The Rookery is exemplary. The staff are kind, understanding and very aware of the residents needs. The home is beautifully presented and the catering is excellent. Thank you to all the team.
28 November 2025
Amazing care facility. All staff are wonderful and caring. I feel confident that my nan is well looked after.
27 November 2025
My mum has been moved from her home to 2 different warden controlled accommodation properties where mum struggled to look after herself and relied 90% on me. Since mum moved into The Rookery she is so happy and well cared for. I could not thank all the staff for what they do and the genuine love
they show my mum and all her fellow residents. Thank you to all of the staff for relieving the pressure on me and making mum smile.
Latest Reviews for The Rookery Care Home
17 April 2026
My nan has been in The Rookery for a year now. It is very comfortable for her and she thinks of it as her home which for us as a family is great comfort. Nan is an outdoor person and the garden was the main reason The Rookery was out first choice. I like that Nan is able to move around the home and
is not restricted to her unit as I know she would not like being confined to one place. Also we take Nan out frequently, but she is always pleased to return back to Rookery and when she sees the staff she has a smile on her face and hugs them as if she has been away for weeks. This is also a massive comfort to us as a family to know she likes the staff as much as the garden.
15 April 2026
My experience of the care home is that it is a very caring place the food + place itself is loveley my nan is very happy staying here and the clenleyness is very good. The carers are very patients and they do lots of activities with the residents. I would totaly recomend The Rookery to other people
looking for care for a loved one.
15 April 2026
My husband and myself visit this home twice a week, we visit my sister. We are always welcomed by friendly staff. We can see that my sister is well cared for. They have events often a recent one was animals which I have photos of my sister enjoying herself holding various animals.
13 April 2026
The Rookery is a fantastic care home. The staff are so friendly and professional. Mum is very happy here. The food is beautiful and we enjoyed having lunch with her.
13 April 2026
Mum has lived at The Rookery 3 and a half years. She is very settled and loves it here. The staff are amazing with Mum and the family. They always keep us updated on everything. The care here is amazing. The activities are good, and my sister and I often come for a meal, the food is lovely. We also
enjoy attending events/parties with Mum, residents and other family and friends. This is lovely to have social events and to see everyone enjoy themselves.
08 April 2026
My mother is so happy and contented here in The Rookery. She is cared for really well by all the team. My mother is a different person here. Thank you.
08 April 2026
My mother has lived at The Rookery three years this March and she has been cared for to the highest standard. The staff and management are always willing to listen to mine and my mothers questions and always accomodate our wishes. Nothing is too much trouble and the staff are always happy and always
interact with my mother listening to her stories of the past.
02 April 2026
My mother has settled in well and is throwing in the homely atmosphere of the home. The staff are friendly and caring.
31 March 2026
My mother has been a resident in The Rookery for 17 months. The difference it has made to mind and my families lives is unbelievable. I spend a lot of time with mam and deel like one of the family there. The staff go above and beyond and support us even when things are difficult. It has been an
excellent decision for us all especially mam.
25 March 2026
February was the 8th month that mum has been a resident at The Rookery and she continues to settle in really well. The staff are very kind and patient with ehr and she very often comments to me that they are brilliant. She is very happy with the meals and looks forward to them. Communication from
the staff is very good. If mum is unwell, they notify me as soon as they can.
25 March 2026
My mother is in her element at The Rookery the daily interaction with other residents who she has become very fond of + quickly made new friends. The residents take part in daily activities which keep her mind active + focussed + she thoroughly enjoys participating. Since moving mum into The Rookery
has given me peace of mind that her safety + wellbeing is in very good hands.
13 March 2026
My dad has been living at the home since July last year, and we couldn't be happier with the care he receives. He gets on really well with all the carers, who treat him with kindness, patience, and genuine warmth. He's supported with whatever he needs, including washing and dressing, and nothing
ever feels too much trouble for the staff. As a family, it gives us real comfort knowing he's safe, well looked after, and surrounded by people who care about him. We're very grateful for everything the team does.
23 January 2026
Mum has been a resident of the Rookery since September 2025. They have gone above and beyond to welcome mum. She is very much loved and cared for by the staff. Senior staff continuously contact us with updates on mums health. The food is lovely, great menus, good wholesome cooking.
Thank you to
all involved.
Debbie
22 January 2026
I cannot compliment highly, enough about the care afforded to my mother by the brilliant and caring staff. All the care and attention is generous and excellent. I cannot say enough about how grateful we are for such excellent care. Forever grateful.
06 January 2026
The care home has recently been redecorated downstairs and the residents have a lovely lounge, bedrooms are lovely and it makes visiting a pleasant experience for them. Upstairs is very poor and in desperate need of the same care and upgrade. The residents pay the same amount of fees and are being
neglated of the same living conditions. Upstairs the residents have very little activities and stimulations to keep them happy + engaged. More could be done to change that.
05 December 2025
A is well looked after by all staff. She is comfortable, seems settled. She is happy.
04 December 2025
The Rookery Care Home has been the best thing for my mother-in-law. The care is excellent! The food is good and tea is provided throughout the day. There are a lot of activities, which you can choose to take part or not.
My mother-in-law is happy and comfortable. I cannot thank the staff enough
for the care and warmth they provide daily.
02 December 2025
The care of The Rookery is exemplary. The staff are kind, understanding and very aware of the residents needs. The home is beautifully presented and the catering is excellent. Thank you to all the team.
28 November 2025
Amazing care facility. All staff are wonderful and caring. I feel confident that my nan is well looked after.
27 November 2025
My mum has been moved from her home to 2 different warden controlled accommodation properties where mum struggled to look after herself and relied 90% on me. Since mum moved into The Rookery she is so happy and well cared for. I could not thank all the staff for what they do and the genuine love
they show my mum and all her fellow residents. Thank you to all of the staff for relieving the pressure on me and making mum smile.