Submit a Review for Carnbroe Care Centre
40 Paddock Street, Coatbridge, ML5 4PG
View Full Details of Carnbroe Care CentreLatest Reviews for Carnbroe Care Centre
03 December 2025
All round staff excellent facilities good rooms good and clean staff work really hard could do with more staff.
27 November 2025
Amazing care home couldn't ask for a better place for my uncle for just over a year and half now staff are amazing would highly recommend this care home to anyone nothing ever any bother to any of the staff and always so friendly and helpful
21 November 2025
Lack of staff. Staffing very poor at times 2 carer's 1 nurse for 14/15 residents how can staff to their job to the best of their ability matter of impossibility. Residents lounge left unattended again staffing issues. Home badly needs painted. My mother has been in the same room for 4 years and the walls have never seen a lick if paint and its certainly not the cleanest again staffing issue.
19 November 2025
My uncle has been a resident in this care home since July 2025 and I cannot praise the staff and care he is receiving enough the cleanliness and attention given to my uncle who has vascular dementia and alzheimers a disease so demanding but the staff here still treat him with round the clock care no matter what circumstances arise and keep us informed at all times. I cannot praise them enough for the hard work they do to keep him safe and comfortable making sure he is mixing with other residents and not alone well done Carnbroe care home and thanks for everything you do. Liz
17 November 2025
My uncle is in Carnbroe care home and we are so pleased with the care he is receiving. The staff are so helpful and friendly, they treat my uncle with the care and dignity he deserves. They update their social media page with activities that are going on within the care home and its good to see my uncle happy and joining in. Can not fault this place at all.
18 September 2025
Great staff . Mother still has all mental facilities but is unable to walk. Home has been great meeting all of her care needs and treats her with respect. She has settled in well made friends with staff and other residents. It has been a great weight off my shoulders knowing that she is looked after really well.
26 August 2025
All round great home, my uncle has been there for over a year with no problems or complaints. Facilities are great, the staffs care and support are second to none cannot fault them or anything they do.
13 August 2025
I visit my uncle when I can due to work and uni but my mum Visits every day to let me know how he is when I was in the staff were very kind a friendly and my uncle is happy with the staff and says he loves a singer great home for my uncle
12 August 2025
This is my wife's relative that I visit regularly. This person has been a resident in Carnbroe Care Centre for just over a year now. The staff here have been excellent from day one. They are always interacting with myself and my relative. The staff are also very quick to act on any health issues that my relative has had and are always willing to help. The care centre also has regular entertainment and a weekly planner to keep the residents occupied. As a result of this my relative is settled and has told me that he is happy there and doesn't want to leave.
06 June 2025
Visit the home regularly my family member is happy and content and that is my main concern. The staff are friendly and approachable and if there are any issues I am comfortable to speak about it. The home have plenty of activities on during the year were family can join in.
28 May 2025
I chose Carnbroe to look after mum, as I knew from the care my mother-in-law recieved there was excellent, the staff ( no matter their position) were always happy to answer any questions or take care of any matter brought to their attention, from activities inside to days out visiting local places or just a stroll to the local shops the residents have lots to do, the rooms are always being cleaned and the building inside and out never look shabby. I can't praise all the staff highly enough. A great big thank you to everyone of the staff
16 January 2025
My gran has been in this care home for about 10 months now, I cannot fault the staff for anything. The place is always clean and up to standard. The staff in the Rannoch Unit always make things easier for the family visiting and make you welcome each time you arrive. If anything happens, they always phone to keep you updated with everything. We as a family couldn't have picked a better facility for my gran to stay long term. Would just like to thank all the staff. You're doing a great. While my experience has been pleasant, I have noticed that the staff here in this unit are completely understaffed and overworked.
16 January 2025
My gran was admitted into the Rannoch Unit within Carnbroe Care Home around 10 months now. I visit near enough every day and can honestly say the staff here provide excellent care not only for my gran but also the family. The staff show daily that they do actually care for their residents and don't treat them as simply just their job. We are always made to feel welcome and the place is always spotless and tidy. I was initially concerned about my gran going into a care home but the actions of the staff here have more than reassured me, not only of the first-class care she gets but also that she's safe. My only complaint would be to ask for extra staff to help out the already exhausted staff working within the Rannoch unit. They are on their knees asking for extra hands which seems to keep falling on deaf ears. I would like to thank each and every member of staff for their support throughout this whole experience.
24 May 2024
Our mum was in the Lomond Unit as a respite resident for several weeks. The individual staff members caring for her, particularly the unit manager, were exceptional in their care and communication. The environment was very clean and the bedroom was in very good condition. Public areas were constantly cleaned and I felt confident infection control was as robust as it can be in these circumstances. We felt well supported as a family and reassured Mum was being looked after exactly the way we'd hoped for. We would have been happy for her to stay there, probably in another unit more suited to her stage of dementia, however, we were able to secure a companion room for her with our dad in another local home. Activities appeared plentiful and varied and the other residents seemed happy and content. Management was visible and approachable. Thank you to all involved.
14 February 2024
Carnbroe Care Home is excellent the staff are caring and kind and I know my husband is well taken care of. The ethos is friendly and welcoming. He has developed a great bond with the staff and this is a comfort to the family, knowing he has people around him all the time and he is happy in this new world that dementia has taken him to. I thank them for their professionalism and dedication.
11 August 2023
My gran has been in this care home for fifteen months now, I cannot fault the staff for anything. They have been great since the day she arrived and she settled in amazingly due to the gratefulness and kindness of the staff in the unit. The place is always clean and up to standard. The staff in the Lomond Unit always make things easier for the family visiting and make you welcome each time you arrive. If anything happens, e.g. a doctor needs to be called in or they are not well, injured or anything, they involve the family. They always phone to keep you updated with everything. We as a family couldn’t have picked a better facility for my gran to stay long term. Would just like to thank all the staff. You’re doing a great job.
13 July 2023
Mum was admitted in August last year. Myself and my sister struggled with this decision but our hands were tied. At first, it was a daunting experience visiting and meeting other residents and understanding every single resident's own needs! I can honestly say that every single member of staff, from the cleaners, cooks, carers to management, helped with her transition and our journey in looking after my mum while in their care. Mum passed away this year on 5th June and the way we were looked after while staying/sleeping by her side was phenomenal. My only complaint would be to ask for extra staff to help out the already exhausted staff working within the Katrine unit. They are on their knees asking for extra hands which seems to keep falling on deaf ears. I would like to thank each and every member of staff for their support throughout this whole experience. Miss you all.
03 July 2023
I am happy with the care that my husband receives. His needs are met and staff are considerate when dealing with him. He is well fed and his personal care is good. I find the staff welcoming and if there is a problem they will look into it. I am kept up to date with what is happening.
03 July 2023
My dad got taken into Carnbroe Care Centre in March 2022. I cannot thank everyone enough at the home for what they do. He is so well cared for. The staff are fantastic. So much is done to keep the residents busy and occupied. They do so much for them. Can't recommend enough.
22 June 2023
July 2021 both my mum and dad moved into Carnbroe Care Centre. Both had a second lease of life. The care was above and beyond. Both loved it there, especially my mum. A second family to them both. Sadly, we lost them in September and October 2022. Can’t thank the staff enough for being there for them and us right up until the end.
Latest Reviews for Carnbroe Care Centre
03 December 2025
All round staff excellent facilities good rooms good and clean staff work really hard could do with more staff.
27 November 2025
Amazing care home couldn't ask for a better place for my uncle for just over a year and half now staff are amazing would highly recommend this care home to anyone nothing ever any bother to any of the staff and always so friendly and helpful
21 November 2025
Lack of staff. Staffing very poor at times 2 carer's 1 nurse for 14/15 residents how can staff to their job to the best of their ability matter of impossibility. Residents lounge left unattended again staffing issues. Home badly needs painted. My mother has been in the same room for 4 years and the walls have never seen a lick if paint and its certainly not the cleanest again staffing issue.
19 November 2025
My uncle has been a resident in this care home since July 2025 and I cannot praise the staff and care he is receiving enough the cleanliness and attention given to my uncle who has vascular dementia and alzheimers a disease so demanding but the staff here still treat him with round the clock care no matter what circumstances arise and keep us informed at all times. I cannot praise them enough for the hard work they do to keep him safe and comfortable making sure he is mixing with other residents and not alone well done Carnbroe care home and thanks for everything you do. Liz
17 November 2025
My uncle is in Carnbroe care home and we are so pleased with the care he is receiving. The staff are so helpful and friendly, they treat my uncle with the care and dignity he deserves. They update their social media page with activities that are going on within the care home and its good to see my uncle happy and joining in. Can not fault this place at all.
18 September 2025
Great staff . Mother still has all mental facilities but is unable to walk. Home has been great meeting all of her care needs and treats her with respect. She has settled in well made friends with staff and other residents. It has been a great weight off my shoulders knowing that she is looked after really well.
26 August 2025
All round great home, my uncle has been there for over a year with no problems or complaints. Facilities are great, the staffs care and support are second to none cannot fault them or anything they do.
13 August 2025
I visit my uncle when I can due to work and uni but my mum Visits every day to let me know how he is when I was in the staff were very kind a friendly and my uncle is happy with the staff and says he loves a singer great home for my uncle
12 August 2025
This is my wife's relative that I visit regularly. This person has been a resident in Carnbroe Care Centre for just over a year now. The staff here have been excellent from day one. They are always interacting with myself and my relative. The staff are also very quick to act on any health issues that my relative has had and are always willing to help. The care centre also has regular entertainment and a weekly planner to keep the residents occupied. As a result of this my relative is settled and has told me that he is happy there and doesn't want to leave.
06 June 2025
Visit the home regularly my family member is happy and content and that is my main concern. The staff are friendly and approachable and if there are any issues I am comfortable to speak about it. The home have plenty of activities on during the year were family can join in.
28 May 2025
I chose Carnbroe to look after mum, as I knew from the care my mother-in-law recieved there was excellent, the staff ( no matter their position) were always happy to answer any questions or take care of any matter brought to their attention, from activities inside to days out visiting local places or just a stroll to the local shops the residents have lots to do, the rooms are always being cleaned and the building inside and out never look shabby. I can't praise all the staff highly enough. A great big thank you to everyone of the staff
16 January 2025
My gran has been in this care home for about 10 months now, I cannot fault the staff for anything. The place is always clean and up to standard. The staff in the Rannoch Unit always make things easier for the family visiting and make you welcome each time you arrive. If anything happens, they always phone to keep you updated with everything. We as a family couldn't have picked a better facility for my gran to stay long term. Would just like to thank all the staff. You're doing a great. While my experience has been pleasant, I have noticed that the staff here in this unit are completely understaffed and overworked.
16 January 2025
My gran was admitted into the Rannoch Unit within Carnbroe Care Home around 10 months now. I visit near enough every day and can honestly say the staff here provide excellent care not only for my gran but also the family. The staff show daily that they do actually care for their residents and don't treat them as simply just their job. We are always made to feel welcome and the place is always spotless and tidy. I was initially concerned about my gran going into a care home but the actions of the staff here have more than reassured me, not only of the first-class care she gets but also that she's safe. My only complaint would be to ask for extra staff to help out the already exhausted staff working within the Rannoch unit. They are on their knees asking for extra hands which seems to keep falling on deaf ears. I would like to thank each and every member of staff for their support throughout this whole experience.
24 May 2024
Our mum was in the Lomond Unit as a respite resident for several weeks. The individual staff members caring for her, particularly the unit manager, were exceptional in their care and communication. The environment was very clean and the bedroom was in very good condition. Public areas were constantly cleaned and I felt confident infection control was as robust as it can be in these circumstances. We felt well supported as a family and reassured Mum was being looked after exactly the way we'd hoped for. We would have been happy for her to stay there, probably in another unit more suited to her stage of dementia, however, we were able to secure a companion room for her with our dad in another local home. Activities appeared plentiful and varied and the other residents seemed happy and content. Management was visible and approachable. Thank you to all involved.
14 February 2024
Carnbroe Care Home is excellent the staff are caring and kind and I know my husband is well taken care of. The ethos is friendly and welcoming. He has developed a great bond with the staff and this is a comfort to the family, knowing he has people around him all the time and he is happy in this new world that dementia has taken him to. I thank them for their professionalism and dedication.
11 August 2023
My gran has been in this care home for fifteen months now, I cannot fault the staff for anything. They have been great since the day she arrived and she settled in amazingly due to the gratefulness and kindness of the staff in the unit. The place is always clean and up to standard. The staff in the Lomond Unit always make things easier for the family visiting and make you welcome each time you arrive. If anything happens, e.g. a doctor needs to be called in or they are not well, injured or anything, they involve the family. They always phone to keep you updated with everything. We as a family couldn’t have picked a better facility for my gran to stay long term. Would just like to thank all the staff. You’re doing a great job.
13 July 2023
Mum was admitted in August last year. Myself and my sister struggled with this decision but our hands were tied. At first, it was a daunting experience visiting and meeting other residents and understanding every single resident's own needs! I can honestly say that every single member of staff, from the cleaners, cooks, carers to management, helped with her transition and our journey in looking after my mum while in their care. Mum passed away this year on 5th June and the way we were looked after while staying/sleeping by her side was phenomenal. My only complaint would be to ask for extra staff to help out the already exhausted staff working within the Katrine unit. They are on their knees asking for extra hands which seems to keep falling on deaf ears. I would like to thank each and every member of staff for their support throughout this whole experience. Miss you all.
03 July 2023
I am happy with the care that my husband receives. His needs are met and staff are considerate when dealing with him. He is well fed and his personal care is good. I find the staff welcoming and if there is a problem they will look into it. I am kept up to date with what is happening.
03 July 2023
My dad got taken into Carnbroe Care Centre in March 2022. I cannot thank everyone enough at the home for what they do. He is so well cared for. The staff are fantastic. So much is done to keep the residents busy and occupied. They do so much for them. Can't recommend enough.
22 June 2023
July 2021 both my mum and dad moved into Carnbroe Care Centre. Both had a second lease of life. The care was above and beyond. Both loved it there, especially my mum. A second family to them both. Sadly, we lost them in September and October 2022. Can’t thank the staff enough for being there for them and us right up until the end.