Hastings Road, Telham, Battle, TN33 0SH
View Full Details of Abbey LodgeI am so pleased with the care that my husband who has Alzheimer's is getting at Abbey Lodge. He has been treated with the utmost patience and kindness and because of this has settled well. I am welcome to visit him anytime without warning and am always welcomed with friendliness and a cuppa.
Abbey Lodge are kind, caring and considerate. Cannot do enough for the The residence it is like one big family and yet very professional and when medical help is necessary, they call on the right people to respond to their times of need. Everybody is treated as an individual and given plenty of time and consideration for their needs. Everybody gets on well and the food is excellent communication is important and at Abbey Lodge. They are very good at keeping you informed of what's happening The The residents come across as been happy ,my family member has been there some time? I can say My family and I are made up with the place and and the stuff would recommend this place to anyone
My Father has dementia and moved to this home from a much larger one in December 2024. I am unable to visit him very often but I trust that he is well care for and safe in this home. The staff are all very friendly yet professional and do all they can to give him a good quality of life. As much as he can be with his dementia, he is happy in the home. It doesn't feel like a care home as due to its small size and the lovely staff it feels like a family home.
My brother moved in to Abbey Lodge in December 2023. It has been a very positive experience indeed and he's very happy there. They don't use agency staff which I feel is a big plus, and all the staff there have a good relationship with their clients. Due to its small size it feels more like a proper family home than a care home. They are always prepared to take my brother out when he wishes. The current manager shows genuine warmth. I wholeheartedly recommend it.
My sister and I were given a choice of a number of dementia specialist care homes to consider for the complete care of our stepfather at the beginning of 2024. We ultimately chose Abbey Lodge as we felt it would be the best place for him having a relatively small number of residents, a homely feel and welcoming, friendly staff. He settled in fairly quickly and thank fully, accepted his new life there. The care team were kind and tried their best to tailor to his needs, he enjoyed his little outings with them and I like to think that they became quite fond of him which gave us comfort. When his health began to deteriorate, the staff were very quick to respond, calling in a doctor/ taking him down to the hospital A & E and keeping us informed. He was able to pass away at the home with peace, dignity and people that cared about him.
Abbey Lodge care home is unassuming, small, and as such is more like a family home. In the areas of care and compassion, it excels. The staff are relaxed, dedicated, kind and competent, and care very much about the welfare of their residents: they are treated very kindly and very respectfully, and their needs are amply met. The home takes pains to keep its residents safe, and any safety issues are dealt with promptly and effectively. The home is well managed, and staff always respond quickly to any concerns that I have - about anything - and the small size of the team means that it is easy to speak with the right person and have questions quickly answered. The staff say that their job is to look after me as well as my wife, and on occasions when I have found the going tough, they have been there with support and sympathy, and I have come to regard them as loyal friends. My wife's long stay at Abbey Lodge (3 yrs) is testament to the fact that I trust the home to look after her properly.
My son stayed here for respite in November/December. The original impression was that he would be properly cared for and I felt the staff were kind and professional. Within days he looked dirty, unshaven and neglected. He was hospitalised within a week because of a seizure as he wasn't given his epilepsy medicine. He was also hospitalised with pneumonia because he wasn't given his asthma medicine.
A very homely atmosphere. The staff were very helpful and welcoming to me and my dog each time we visited. Every member of staff offered calm care to residents and it was great to see my friend able to joke and smile in his final year.
I’m worried that my brother is not getting enough exercise as his walking ability is more akin to a person twenty years older than his age. He doesn’t seem to be encouraged to look clean and well-kept anymore and is sent out in dirty clothes. I feel that he needs more help with this and to take more pride in himself. Also, I think that he could do with more stimulation and going out more when he is well enough to do so. More help is needed also for managing his small amount of money he is allocated each week. Overall I think the care he receives is good but do want to point out where improvements can be made.
My wife suffering from Alzheimer's moved here from a very large care home which was impersonal and where she spent most of her time in bed. Here, in this smaller home, the staff are kind and considerate, and the residents are treated as friends. My wife was much happier here, where she could interact with the other residents; importantly, it really is like "home" for the residents. Also, should the need arise, communication between the staff and relatives is excellent.
One senior male member of staff is particularly good with my brother who is not always cooperative but he has come to respect him and enjoys his company. All staff are friendly, pleasant and respectful and try and make us feel at home when we visit. Cleanliness in some areas could be better especially the wheelchair and sometimes, his personal hygiene and toilets. I have attended two evenings where all the residents have a party with food and soft drinks and music, they love it.
Excellent deputy manager who seems to really care about my brother and who my brother greatly respects. Most other staff are good and committed to their "customers" (my brother's words). The staff are very friendly and helpful and generally seems to care. "The service to the home members is excellent" (my brother's words). A very pleasant atmosphere at the home. It was lovely to see the gentlemen especially really come alive during a music evening - so much enjoyment.
This is a small, friendly home. My husband has been in this home for 3 months and seems happier and more settled than he was in either of his two previous homes. He has Alzheimer's but the residents have various other conditions. The other residents are friendly on the whole.
I am so pleased with the care that my husband who has Alzheimer's is getting at Abbey Lodge. He has been treated with the utmost patience and kindness and because of this has settled well. I am welcome to visit him anytime without warning and am always welcomed with friendliness and a cuppa.
Abbey Lodge are kind, caring and considerate. Cannot do enough for the The residence it is like one big family and yet very professional and when medical help is necessary, they call on the right people to respond to their times of need. Everybody is treated as an individual and given plenty of time and consideration for their needs. Everybody gets on well and the food is excellent communication is important and at Abbey Lodge. They are very good at keeping you informed of what's happening The The residents come across as been happy ,my family member has been there some time? I can say My family and I are made up with the place and and the stuff would recommend this place to anyone
My Father has dementia and moved to this home from a much larger one in December 2024. I am unable to visit him very often but I trust that he is well care for and safe in this home. The staff are all very friendly yet professional and do all they can to give him a good quality of life. As much as he can be with his dementia, he is happy in the home. It doesn't feel like a care home as due to its small size and the lovely staff it feels like a family home.
My brother moved in to Abbey Lodge in December 2023. It has been a very positive experience indeed and he's very happy there. They don't use agency staff which I feel is a big plus, and all the staff there have a good relationship with their clients. Due to its small size it feels more like a proper family home than a care home. They are always prepared to take my brother out when he wishes. The current manager shows genuine warmth. I wholeheartedly recommend it.
My sister and I were given a choice of a number of dementia specialist care homes to consider for the complete care of our stepfather at the beginning of 2024. We ultimately chose Abbey Lodge as we felt it would be the best place for him having a relatively small number of residents, a homely feel and welcoming, friendly staff. He settled in fairly quickly and thank fully, accepted his new life there. The care team were kind and tried their best to tailor to his needs, he enjoyed his little outings with them and I like to think that they became quite fond of him which gave us comfort. When his health began to deteriorate, the staff were very quick to respond, calling in a doctor/ taking him down to the hospital A & E and keeping us informed. He was able to pass away at the home with peace, dignity and people that cared about him.
Abbey Lodge care home is unassuming, small, and as such is more like a family home. In the areas of care and compassion, it excels. The staff are relaxed, dedicated, kind and competent, and care very much about the welfare of their residents: they are treated very kindly and very respectfully, and their needs are amply met. The home takes pains to keep its residents safe, and any safety issues are dealt with promptly and effectively. The home is well managed, and staff always respond quickly to any concerns that I have - about anything - and the small size of the team means that it is easy to speak with the right person and have questions quickly answered. The staff say that their job is to look after me as well as my wife, and on occasions when I have found the going tough, they have been there with support and sympathy, and I have come to regard them as loyal friends. My wife's long stay at Abbey Lodge (3 yrs) is testament to the fact that I trust the home to look after her properly.
My son stayed here for respite in November/December. The original impression was that he would be properly cared for and I felt the staff were kind and professional. Within days he looked dirty, unshaven and neglected. He was hospitalised within a week because of a seizure as he wasn't given his epilepsy medicine. He was also hospitalised with pneumonia because he wasn't given his asthma medicine.
A very homely atmosphere. The staff were very helpful and welcoming to me and my dog each time we visited. Every member of staff offered calm care to residents and it was great to see my friend able to joke and smile in his final year.
I’m worried that my brother is not getting enough exercise as his walking ability is more akin to a person twenty years older than his age. He doesn’t seem to be encouraged to look clean and well-kept anymore and is sent out in dirty clothes. I feel that he needs more help with this and to take more pride in himself. Also, I think that he could do with more stimulation and going out more when he is well enough to do so. More help is needed also for managing his small amount of money he is allocated each week. Overall I think the care he receives is good but do want to point out where improvements can be made.
My wife suffering from Alzheimer's moved here from a very large care home which was impersonal and where she spent most of her time in bed. Here, in this smaller home, the staff are kind and considerate, and the residents are treated as friends. My wife was much happier here, where she could interact with the other residents; importantly, it really is like "home" for the residents. Also, should the need arise, communication between the staff and relatives is excellent.
One senior male member of staff is particularly good with my brother who is not always cooperative but he has come to respect him and enjoys his company. All staff are friendly, pleasant and respectful and try and make us feel at home when we visit. Cleanliness in some areas could be better especially the wheelchair and sometimes, his personal hygiene and toilets. I have attended two evenings where all the residents have a party with food and soft drinks and music, they love it.
Excellent deputy manager who seems to really care about my brother and who my brother greatly respects. Most other staff are good and committed to their "customers" (my brother's words). The staff are very friendly and helpful and generally seems to care. "The service to the home members is excellent" (my brother's words). A very pleasant atmosphere at the home. It was lovely to see the gentlemen especially really come alive during a music evening - so much enjoyment.
This is a small, friendly home. My husband has been in this home for 3 months and seems happier and more settled than he was in either of his two previous homes. He has Alzheimer's but the residents have various other conditions. The other residents are friendly on the whole.