Abbey Lodge Care Centre provides a range of services including residential accommodation for people who have problems with dementia and a separate facility for people who have a learning disability. Abbey Lodge is a home in the Telham area of Battle with two homes on site, The Bungalow and The House - both homes are under one registration and have a 'Good' rating from the CQC (March 2019). Care can...
Abbey Lodge Care Centre provides a range of services including residential accommodation for people who have problems with dementia and a separate facility for people who have a learning disability. Abbey Lodge is a home in the Telham area of Battle with two homes on site, The Bungalow and The House - both homes are under one registration and have a 'Good' rating from the CQC (March 2019). Care can be provided for those with dementia, learning disabilities and mental health needs.
The Bungalow offers 6 bedrooms and caters to individuals of working age 18-65 who have a diagnosis of Autism/ Learning Disabilities/ Neuro Diversity. Many residents within the home have a duel diagnosis of mental health. The Bungalow specialises in the ability to manage behaviour that challenges by using Positive Behaviour Support. Individuals are supported to live as independently as possible and support is provided using the scaffolding system.
The team encourages individuals to learn new and maintain skills within and outside of the home. The goal is for individuals to access the community and live lives as close as is possible to other neuro typical individuals accessing activities such as college courses, the gym, bowling, hairdressers/barbers, coffees with friends and family, personal shopping, Friary Gardeners, and the list goes on.
The House is a specialist 12 bed purpose built dementia home with first floor and ground floor rooms. Ground floor rooms have sinks in rooms and 1 communal shower room and 1 communal bath room. The large upstairs rooms have full wet room ensuite. The House caters to individuals with a diagnosis/ under investigation of dementia, Alzheimer's aged 65 and over and many individuals have a duel diagnosis of mental health. Individuals are supported to maintain skills. The team aims for individuals to feel like Abbey lodge is a home from home, for your families and friends.
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Abbey Lodge has a Review Score of 8.9 (8.853) out of 10, based on 8 reviews in the last 2 years.
Over all time Abbey Lodge has 13 reviews.
Staff very helpful. Can't do enough. Very professional in the way they do things like one big family very caring. Very good communication with family to keep you informed of what's going on and how they are progressing with health and day to day activities food very nice. My dad has been happy...
Staff very helpful. Can't do enough. Very professional in the way they do things like one big family very caring. Very good communication with family to keep you informed of what's going on and how they are progressing with health and day to day activities food very nice. My dad has been happy living at this place and gets on well with everybody. Thank you very much
I am so pleased with the care that my husband who has Alzheimer's is getting at Abbey Lodge. He has been treated with the utmost patience and kindness and because of this has settled well. I am welcome to visit him anytime without warning and am always welcomed with friendliness and a cuppa.
I am so pleased with the care that my husband who has Alzheimer's is getting at Abbey Lodge. He has been treated with the utmost patience and kindness and because of this has settled well. I am welcome to visit him anytime without warning and am always welcomed with friendliness and a cuppa.
My Father has dementia and moved to this home from a much larger one in December 2024. I am unable to visit him very often but I trust that he is well care for and safe in this home. The staff are all very friendly yet professional and do all they can to give him a good quality of life. As much as...
My Father has dementia and moved to this home from a much larger one in December 2024. I am unable to visit him very often but I trust that he is well care for and safe in this home. The staff are all very friendly yet professional and do all they can to give him a good quality of life. As much as he can be with his dementia, he is happy in the home. It doesn't feel like a care home as due to its small size and the lovely staff it feels like a family home.
Thank you for your kind words Corrina. The Abbey Lodge Team
My brother moved in to Abbey Lodge in December 2023. It has been a very positive experience indeed and he's very happy there. They don't use agency staff which I feel is a big plus, and all the staff there have a good relationship with their clients. Due to its small size it feels more like a...
My brother moved in to Abbey Lodge in December 2023. It has been a very positive experience indeed and he's very happy there. They don't use agency staff which I feel is a big plus, and all the staff there have a good relationship with their clients. Due to its small size it feels more like a proper family home than a care home. They are always prepared to take my brother out when he wishes. The current manager shows genuine warmth. I wholeheartedly recommend it.
Thanks for your review. Kind Regards The Abbey Lodge Team
My sister and I were given a choice of a number of dementia specialist care homes to consider for the complete care of our stepfather at the beginning of 2024. We ultimately chose Abbey Lodge as we felt it would be the best place for him having a relatively small number of residents, a homely feel...
My sister and I were given a choice of a number of dementia specialist care homes to consider for the complete care of our stepfather at the beginning of 2024. We ultimately chose Abbey Lodge as we felt it would be the best place for him having a relatively small number of residents, a homely feel and welcoming, friendly staff. He settled in fairly quickly and thank fully, accepted his new life there. The care team were kind and tried their best to tailor to his needs, he enjoyed his little outings with them and I like to think that they became quite fond of him which gave us comfort. When his health began to deteriorate, the staff were very quick to respond, calling in a doctor/ taking him down to the hospital A & E and keeping us informed. He was able to pass away at the home with peace, dignity and people that cared about him.
Thank you so much for your kind and thoughtful review. We're so glad Abbey Lodge was able to provide your lovely step-dad with the care, comfort, and dignity he deserved. It's lovely to hear that he felt at home and that our staff were able to offer support him during his final moments. We truly...
Thank you so much for your kind and thoughtful review. We're so glad Abbey Lodge was able to provide your lovely step-dad with the care, comfort, and dignity he deserved. It's lovely to hear that he felt at home and that our staff were able to offer support him during his final moments. We truly appreciate your kind words and trust in us and we really enjoyed the time we got to spend with him and of course his amazing stories!
Abbey Lodge care home is unassuming, small, and as such is more like a family home. In the areas of care and compassion, it excels. The staff are relaxed, dedicated, kind and competent, and care very much about the welfare of their residents: they are treated very kindly and very respectfully, and...
Abbey Lodge care home is unassuming, small, and as such is more like a family home. In the areas of care and compassion, it excels. The staff are relaxed, dedicated, kind and competent, and care very much about the welfare of their residents: they are treated very kindly and very respectfully, and their needs are amply met. The home takes pains to keep its residents safe, and any safety issues are dealt with promptly and effectively. The home is well managed, and staff always respond quickly to any concerns that I have - about anything - and the small size of the team means that it is easy to speak with the right person and have questions quickly answered. The staff say that their job is to look after me as well as my wife, and on occasions when I have found the going tough, they have been there with support and sympathy, and I have come to regard them as loyal friends. My wife's long stay at Abbey Lodge (3 yrs) is testament to the fact that I trust the home to look after her properly.
Thank you so much for your kind and thoughtful review. We are truly grateful for your trust in Abbey Lodge care home over the years. It's wonderful to know that our team's dedication to care and compassion has made such a positive impact. We value the strong relationships we've built with you and...
Thank you so much for your kind and thoughtful review. We are truly grateful for your trust in Abbey Lodge care home over the years. It's wonderful to know that our team's dedication to care and compassion has made such a positive impact. We value the strong relationships we've built with you and your support wife and appreciate your recognition of our efforts. Your feedback means the world to us! Thank you David.
He was hospitalised within a week because of a seizure as he wasn't given...
He was hospitalised within a week because of a seizure as he wasn't given his epilepsy medicine. He was also hospitalised with pneumonia because he wasn't given his asthma medicine.
Thank you for your feedback. We value all comments to improve our care, but we believe there are inaccuracies in your review that don't reflect our high standards.First, the claim that staff were both professional and neglectful seems contradictory. Our team follows strict protocols to provide...
Thank you for your feedback. We value all comments to improve our care, but we believe there are inaccuracies in your review that don't reflect our high standards.First, the claim that staff were both professional and neglectful seems contradictory. Our team follows strict protocols to provide attentive care. The suggestion that medication for epilepsy and asthma was not administered, leading to hospitalisations, raises concerns about communication and medical procedures. We adhere to strict medication guidelines and address any issues promptly.The review lacks specifics on how we addressed concerns. A more balanced review would have highlighted our efforts. The individual's mother, however, expressed satisfaction with our care, praising staff and the environment.We assure you that health concerns were not due to neglect. We remain committed to excellent care and encourage open communication with our management team.
A very homely atmosphere. The staff were very helpful and welcoming to me and my dog each time we visited. Every member of staff offered calm care to residents and it was great to see my friend able to joke and smile in his final year.
A very homely atmosphere. The staff were very helpful and welcoming to me and my dog each time we visited. Every member of staff offered calm care to residents and it was great to see my friend able to joke and smile in his final year.
I’m worried that my brother is not getting enough exercise as his walking ability is more akin to a person twenty years older than his age. He doesn’t seem to be encouraged to look clean and well-kept anymore and is sent out in dirty clothes. I feel that he needs more help with this and to take...
I’m worried that my brother is not getting enough exercise as his walking ability is more akin to a person twenty years older than his age. He doesn’t seem to be encouraged to look clean and well-kept anymore and is sent out in dirty clothes. I feel that he needs more help with this and to take more pride in himself. Also, I think that he could do with more stimulation and going out more when he is well enough to do so. More help is needed also for managing his small amount of money he is allocated each week. Overall I think the care he receives is good but do want to point out where improvements can be made.
Thank you for your review. Thank you for bringing to my attention the shortfall in reporting to you your loved ones’ regular participation in community activities this will be rectified going forward. We use an online platform that I can set you up with that allows you full access to your loved...
Thank you for your review. Thank you for bringing to my attention the shortfall in reporting to you your loved ones’ regular participation in community activities this will be rectified going forward. We use an online platform that I can set you up with that allows you full access to your loved one’s full care plan and everything documented about your loved one. If you would like to come in and we can show you how to use this system at the same time we can show you all the photos and activity interventions that he completes in a week such as personal shopping, local conservation projects, a local project without walls, Golf driving range, Many tea and coffee shops, lunches out also independent skill building and maintaining within the home, we can also explain and discuss the medical reason for his walking ability. We recognise that we have fallen short in informing you and we will do better.
My wife suffering from Alzheimer's moved here from a very large care home which was impersonal and where she spent most of her time in bed. Here, in this smaller home, the staff are kind and considerate, and the residents are treated as friends. My wife was much happier here, where she could...
My wife suffering from Alzheimer's moved here from a very large care home which was impersonal and where she spent most of her time in bed. Here, in this smaller home, the staff are kind and considerate, and the residents are treated as friends. My wife was much happier here, where she could interact with the other residents; importantly, it really is like "home" for the residents. Also, should the need arise, communication between the staff and relatives is excellent.
Hi David, this is really kind of you - thank you for your lovely words.
One senior male member of staff is particularly good with my brother who is not always cooperative but he has come to respect him and enjoys his company. All staff are friendly, pleasant and respectful and try and make us feel at home when we visit. Cleanliness in some areas could be better...
One senior male member of staff is particularly good with my brother who is not always cooperative but he has come to respect him and enjoys his company. All staff are friendly, pleasant and respectful and try and make us feel at home when we visit. Cleanliness in some areas could be better especially the wheelchair and sometimes, his personal hygiene and toilets. I have attended two evenings where all the residents have a party with food and soft drinks and music, they love it.
Thank you so much for your feedback. It is helpful in ensuring we are able to identify areas for improvement. We will review the cleaning rota, especially in respect to the wheelchair. I will also ask staff to discuss personal hygiene and support in using the toilet.
Excellent deputy manager who seems to really care about my brother and who my brother greatly respects. Most other staff are good and committed to their "customers" (my brother's words). The staff are very friendly and helpful and generally seems to care. "The service to the home members is...
Excellent deputy manager who seems to really care about my brother and who my brother greatly respects. Most other staff are good and committed to their "customers" (my brother's words). The staff are very friendly and helpful and generally seems to care. "The service to the home members is excellent" (my brother's words). A very pleasant atmosphere at the home. It was lovely to see the gentlemen especially really come alive during a music evening - so much enjoyment.
This is a small, friendly home. My husband has been in this home for 3 months and seems happier and more settled than he was in either of his two previous homes. He has Alzheimer's but the residents have various other conditions. The other residents are friendly on the whole.
This is a small, friendly home. My husband has been in this home for 3 months and seems happier and more settled than he was in either of his two previous homes. He has Alzheimer's but the residents have various other conditions. The other residents are friendly on the whole.
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Hi, my name is Samantha. I prefer to be called Sam. I have worked in care since I was 16. I first started working in a small Learning Disabilities...
Hi, my name is Samantha. I prefer to be called Sam. I have worked in care since I was 16. I first started working in a small Learning Disabilities home. Here I found my love for wanting to better understand and learn about triggers and Behaviours that challenge. I worked in this particular home for 7 years. At this time, I had two children. I left care to work in a specialist SEND school in the independent units, which had 4 children in each class, and each child worked on a 1-1, I did this for two years. I then had my third and final child. I then became a household CEO (stay-at-home mum). I returned to work in 2017 here at Abbey Lodge as the cleaner. I loved engaging the residents to help with the cleaning. After a year, I requested to complete my NVQ level 3 in HSC so I could apply to become a senior and spend more time with the residents. I was accepted. I completed my NVQ in 12 months alongside working as a senior. During my time in this role, I knew I wanted to go further, so I requested to do my NVQ level 5 in HSC so that when a team leader role became available, I would be ready and qualified to apply. In 2019, a team leader position became available, so I applied and was accepted. In April 2022, the Registered Manager position became available, and I thought, you know what, reach for the stars. I applied, and here I am.
My 42 years in the health Care Profession has given me a wide range of experience. I have worked in a Secure & forensic Unit, which catered for 15...
My 42 years in the health Care Profession has given me a wide range of experience. I have worked in a Secure & forensic Unit, which catered for 15 clients of working age adults who were suspected or had committed a crime while being unwell, suffering from a mental illness. I managed 2 community homes for clients who suffered from learning difficulties. While continuing to work for the Health Service I became a trust trainer, having completed and passed a 10-week course in teaching. The subjects I taught were fire safety, lone working, prevention and management of aggression and anti-ligature initiatives. In 2011, the trust decided that the post of Local Security Management Specialist was no longer needed; I was redeployed to the front-line services again. I managed a 9 bedded all male recovery unit, which catered for working age adults who had been in hospital or equivalent services for a long period of time. Our aim was to rehabilitate these clients so they could live back in the community. I was responsible for opening the unit on time, recruiting the staff teams and assessing the clients that came into our services. After 2 years as a Ward Manager, I was asked to take another acute ward, which catered for Older People.
I’ve worked in a private Mental Health Hospital (Langford Centre) as Ward Manager for a 15 bedded all female unit which catered for female individuals who were or have suffered enduring mental health issues. These included Personality Disorders and Post Traumatic Stress Disorder. This entailed managing a team of clinical nurses and support workers to provide a holistic care approach, encouraging staff to maintain the high standards expected by the director of the hospital and external bodies. After a short while I was asked to manage a second ward within the Hospital, this was a secure male ward with 15 patients with a wide range of challenging behaviours.
I have really enjoyed the challenges I have faced through my nursing career. Seeing patients in wards I have worked on make great strides forward in their health and then move out into community support services etc has been amazing to see. I have gained experience liaising with other support services to ensure the right care and support was in place for patients when they have moved into other wards or out into the community. I see the importance of being clear and concise in your verbal and written work to ensure other healthcare professionals will make correct decisions on future care the patients are supported with. I have always acted professionally throughout my career and I see the importance to ensure those professional working boundaries are never crossed.In my roles working in nursing homes and also in adult mental health services I have promoted to service users the importance of health diets, not smoking etc to improve their physical health which will aid their mental health recovery.
I have learnt over the years that as a nurse you need to be flexible, adjust your diary etc in order to ensure you are there for the patients when required and are providing the best possible level of care you can to aid them in their recovery. Working as a Ward Manager I I always ensured on a daily basis that the patients, myself and my colleagues were adhering to the safeguarding best practices.I have always enjoyed having the opportunity to support and develop other colleagues. In my Ward Manager roles, I managed to support new qualified nurses in their first role and it was great to see them develop overtime. I have also supported staff who were keen to start to move up to Charge Nurse roles from their Staff Nurse positions. Assisting them in developing leadership, mentoring skills was very rewarding for me.
I have always been passionate about continually trying to improve my nursing skills through learning for example I have recently undertaken a trainer’s course in London with Blue Light Academy (Duray Pretorius) and obtained qualifications in Three Day First Aid at Work, One Day Emergency First Aid at Work, One Day Paediatric (Blended with Online) and One Day Fire Marshal. By the end of April 2019, I will also be a qualified Trainer for Mental Health First Aider. I realise there is always new skills, ways of thinking in providing care. I feel is vital to be openminded to taking on, learning new ways of providing care in order for me to continue improving, developing as a nurse.I strongly believe that I have the knowledge and skills for the post I have applied for, I also feel I have a lot of valuable experience to bring to the service. I have maintained my Nursing Registration and my clinical skills through working bank shifts and attending all relevant training as required. I am up to date with my Essential Training.
I hold a City & Guilds Level 3 award in Preparing to Teach in the Lifelong Learning Sector (PTLLS). I have been presenting training courses for the NHS since 2009. The courses include Personal Safety, Lone Working and First Aid Examining.
I have held a full / clean driving Licence since 1978 and have full use of my own car.
I have only had 1 week off sick during my Health Service Career. My Interests are FootballI have helped manage a local youth football team. I have a season ticket for Brighton & Hove Albion. I am also interested in Reading, Dog walking, Computing and Family life.
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
There are 11 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.8 mile(s) as the crow flies, distance by road may be significantly further.
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