Submit a Review for Riverdale Care Home
65 Duggers Lane, Braintree, CM7 1BA
View Full Details of Riverdale Care HomeLatest Reviews for Riverdale Care Home
26 August 2025
I would just like to say how very happy we are that my husbands mother is in Riverdale care home Braintree. From the minute you walk through the door you are met with a big smile and a hello. The staff and management are amazing, we are all on first name terms. The activities they have daily are very engaging. My dad is in there at the moment on respite, and he is really enjoying himself. You have plenty of choice when it comes to food. Your family member is looked after to a very high standard. The rooms have en suites, and if you need anything they are happy to oblige. I can not recommend this care home enough. When we took my mother in law for respite in the beginning, because she had just been diagnosed with double dementia we worried that she would be unsettled, but no, within a day or 2 she was ringing us up and saying that she wanted to stay and didn't want to go back home. Highly recommended, could write more but no space.
18 June 2025
I had a very good experience and appreciate the quality service offered to residence and their visitors.
18 June 2025
Very clean, comfortable, caring place. Good food.
18 June 2025
This is my first visit to the home and first impressions, the home is beautifully clean, no care home smell. The staff are calm, helpful and appear to be dedicated to what they are doing in providing care to the residents.
18 June 2025
Impressed with the care home and its staff who are friendly and professional.
11 June 2025
The care home is very clean and modern and well located. The condition is clean and well layed out. The staff are friendly and professional and we have good confidence in the care our aunt is being given.
03 June 2025
A beautiful home full of beautiful staff. We were so upset when we knew Dad needed nursing care, but the team at Riverdale knew exactly what to do and say to make things as happy as possible. It feels like a second home for us all, despite our short stay. The staff gave Dad his dignity back and we can't thank them enough. The home is in a lovely location with beautiful gardens and the decor is classy and homely. Nothing was too much trouble for them. Couldn't recommend enough.
07 April 2025
My mum was transferred from hospital to Riverdale for end of life care. The staff were amazing from the receptionists, nursing staff and cleaners. Everyone was polite, helpful and caring. My mum received excellent care, and passed away, pain free and with dignity. My heartfelt thank you, to you all. I will never forget your kindness.
10 March 2025
My uncle is very happy at Riverdale and well looked after, the staff are always cheerful and always have time to speak to you I find it a well organised environment, clean and welcoming
13 February 2025
My sister and I visited our dear friend who is receiving respite care. We were very impressed with every aspect of Riverdale Care Home. The reception staff were helpful and friendly. Thank you.
31 January 2025
My wife was moved to the Riverdale Care Home, in Braintree, one week ago. Our two sons have been asking about Mum, how is she settling in? I would reply that she is being well cared for and is settling in. Recently when they ask about Mum, I reply that I too am settling in! The whole staff has been very supportive of both of us. The food and facilities are first class, also the weekly activities schedule, that has been emailed to me. Besides all of the above, all of the staff are so helpful. What I really like is the great feeling that being obsessed with teamwork. The customer relations manager collated all of the information regarding my wife and then passed the relevant details to each member of staff. I have already recommended Riverdale Care Home to a dear friend.
31 January 2025
A party was organised for my mum's 93rd birthday. The party was really amazing and was enjoyed by us all, a great effort was made by the staff on this occasion and when I go to visit my mum as well, they are very kind and caring. Staff go above and beyond.
15 January 2025
Mum has been at Riverdale now for over a year and has received excellent care with lovely cheerful staff from healthcare assistance to kitchen staff. We always feel welcome when we visit and have attended special events like the summer party, art exhibition, and recently a party for Mum's birthday.
15 January 2025
Lovely atmosphere and quality of care for Mum. She is so happy at Riverdale and you really did go that extra mile to make her recent birthday extra special.
13 January 2025
My Dad is well cared for and is listened too, they are lots of activities for the residents and rooms are kept very clean, staff are all brilliant and appear to enjoy their job. One issue I have had is that my Dad's clothes often go missing and as tumble dried often shrink so have to be replaced.
19 December 2024
I have visited Riverdale a number of times and each time I have been impressed by the quality of care, patience, and understanding of all staff. Their demeanour is always one of cheeriness and nothing is too much trouble for any staff member. At very short notice their arrangements for a Family Christmas Day had to be changed because of inclement weather. But, you would never have known it! Well done to everyone for a wonderful afternoon.
18 November 2024
Over the last few weeks, I have witnessed and experienced an overwhelming lift in the staff's morale in and around Riverdale. I believe this is due to new management who displays a real presence around the home. The home feels a much happier place to be. Staff are much more motivated. Overall standards in both care and support have clearly risen along with activities, cleanliness, and overall appearance. I feel very lucky to have my Mum as a resident at Riverdale. When I leave after a visit I feel she is safe and well cared for.
11 November 2024
We have been coming monthly to visit a resident for the past 18 months. We have found the staff friendly and welcoming, very positive in their interaction with residents. She is well cared for and always looks smart. There are high standards of cleanliness in the rooms and the toilet! The security is good and over we have been impressed with the high standard.
24 September 2024
My dad moved into Riverdale in August and so far we have been very happy. Dad has settled in well, the staff are friendly and attentive. Dad is happy and being very well looked after, which is peace of mind for the rest of the family.
16 August 2024
All staff at Riverdale were happy to help from the outset. They put a package in place to get my Mother out of hospital and everything was arranged quickly and efficiently to welcome her within a few days of my first contact which was crucial and very helpful. Mum settled ok, but as she was only there for recuperation after an operation she wanted to keep herself to herself rather than join in with the full-time residents. The staff understood her needs and whilst encouraged her to come out of her room didn't insist or keep on trying, which was appreciated. We had some medical issues initially which the nursing staff handled quickly and successfully and the care staff looking after Mum's personal care were generally really lovely - different characters as always suiting everyone differently. I visited Mum every day at various times and was always warmly welcomed and treated like a friend which was lovely. I felt Riverdale is doing a really wonderful job for all residents both full-time and temporary.
Latest Reviews for Riverdale Care Home
26 August 2025
I would just like to say how very happy we are that my husbands mother is in Riverdale care home Braintree. From the minute you walk through the door you are met with a big smile and a hello. The staff and management are amazing, we are all on first name terms. The activities they have daily are very engaging. My dad is in there at the moment on respite, and he is really enjoying himself. You have plenty of choice when it comes to food. Your family member is looked after to a very high standard. The rooms have en suites, and if you need anything they are happy to oblige. I can not recommend this care home enough. When we took my mother in law for respite in the beginning, because she had just been diagnosed with double dementia we worried that she would be unsettled, but no, within a day or 2 she was ringing us up and saying that she wanted to stay and didn't want to go back home. Highly recommended, could write more but no space.
18 June 2025
I had a very good experience and appreciate the quality service offered to residence and their visitors.
18 June 2025
Very clean, comfortable, caring place. Good food.
18 June 2025
This is my first visit to the home and first impressions, the home is beautifully clean, no care home smell. The staff are calm, helpful and appear to be dedicated to what they are doing in providing care to the residents.
18 June 2025
Impressed with the care home and its staff who are friendly and professional.
11 June 2025
The care home is very clean and modern and well located. The condition is clean and well layed out. The staff are friendly and professional and we have good confidence in the care our aunt is being given.
03 June 2025
A beautiful home full of beautiful staff. We were so upset when we knew Dad needed nursing care, but the team at Riverdale knew exactly what to do and say to make things as happy as possible. It feels like a second home for us all, despite our short stay. The staff gave Dad his dignity back and we can't thank them enough. The home is in a lovely location with beautiful gardens and the decor is classy and homely. Nothing was too much trouble for them. Couldn't recommend enough.
07 April 2025
My mum was transferred from hospital to Riverdale for end of life care. The staff were amazing from the receptionists, nursing staff and cleaners. Everyone was polite, helpful and caring. My mum received excellent care, and passed away, pain free and with dignity. My heartfelt thank you, to you all. I will never forget your kindness.
10 March 2025
My uncle is very happy at Riverdale and well looked after, the staff are always cheerful and always have time to speak to you I find it a well organised environment, clean and welcoming
13 February 2025
My sister and I visited our dear friend who is receiving respite care. We were very impressed with every aspect of Riverdale Care Home. The reception staff were helpful and friendly. Thank you.
31 January 2025
My wife was moved to the Riverdale Care Home, in Braintree, one week ago. Our two sons have been asking about Mum, how is she settling in? I would reply that she is being well cared for and is settling in. Recently when they ask about Mum, I reply that I too am settling in! The whole staff has been very supportive of both of us. The food and facilities are first class, also the weekly activities schedule, that has been emailed to me. Besides all of the above, all of the staff are so helpful. What I really like is the great feeling that being obsessed with teamwork. The customer relations manager collated all of the information regarding my wife and then passed the relevant details to each member of staff. I have already recommended Riverdale Care Home to a dear friend.
31 January 2025
A party was organised for my mum's 93rd birthday. The party was really amazing and was enjoyed by us all, a great effort was made by the staff on this occasion and when I go to visit my mum as well, they are very kind and caring. Staff go above and beyond.
15 January 2025
Mum has been at Riverdale now for over a year and has received excellent care with lovely cheerful staff from healthcare assistance to kitchen staff. We always feel welcome when we visit and have attended special events like the summer party, art exhibition, and recently a party for Mum's birthday.
15 January 2025
Lovely atmosphere and quality of care for Mum. She is so happy at Riverdale and you really did go that extra mile to make her recent birthday extra special.
13 January 2025
My Dad is well cared for and is listened too, they are lots of activities for the residents and rooms are kept very clean, staff are all brilliant and appear to enjoy their job. One issue I have had is that my Dad's clothes often go missing and as tumble dried often shrink so have to be replaced.
19 December 2024
I have visited Riverdale a number of times and each time I have been impressed by the quality of care, patience, and understanding of all staff. Their demeanour is always one of cheeriness and nothing is too much trouble for any staff member. At very short notice their arrangements for a Family Christmas Day had to be changed because of inclement weather. But, you would never have known it! Well done to everyone for a wonderful afternoon.
18 November 2024
Over the last few weeks, I have witnessed and experienced an overwhelming lift in the staff's morale in and around Riverdale. I believe this is due to new management who displays a real presence around the home. The home feels a much happier place to be. Staff are much more motivated. Overall standards in both care and support have clearly risen along with activities, cleanliness, and overall appearance. I feel very lucky to have my Mum as a resident at Riverdale. When I leave after a visit I feel she is safe and well cared for.
11 November 2024
We have been coming monthly to visit a resident for the past 18 months. We have found the staff friendly and welcoming, very positive in their interaction with residents. She is well cared for and always looks smart. There are high standards of cleanliness in the rooms and the toilet! The security is good and over we have been impressed with the high standard.
24 September 2024
My dad moved into Riverdale in August and so far we have been very happy. Dad has settled in well, the staff are friendly and attentive. Dad is happy and being very well looked after, which is peace of mind for the rest of the family.
16 August 2024
All staff at Riverdale were happy to help from the outset. They put a package in place to get my Mother out of hospital and everything was arranged quickly and efficiently to welcome her within a few days of my first contact which was crucial and very helpful. Mum settled ok, but as she was only there for recuperation after an operation she wanted to keep herself to herself rather than join in with the full-time residents. The staff understood her needs and whilst encouraged her to come out of her room didn't insist or keep on trying, which was appreciated. We had some medical issues initially which the nursing staff handled quickly and successfully and the care staff looking after Mum's personal care were generally really lovely - different characters as always suiting everyone differently. I visited Mum every day at various times and was always warmly welcomed and treated like a friend which was lovely. I felt Riverdale is doing a really wonderful job for all residents both full-time and temporary.