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79-85 Rosebank Street, Dundee, DD3 6PG
View Full Details of McGonagall HouseLatest Reviews for McGonagall House
14 July 2025
The staff are very good and helpful. Bedroom, toilet always clean. My brother is a tidy and well dressed.
23 June 2025
I should some off the staff to knit. I live McGonagall House as the staff are good they are always there to speak to you and they are supported when you need them. The staff at McGonagall House are really good I have been hear for three years now at I love it we also have bedroom and toilet all the room are like that here.
19 June 2025
When you walk into Mcgonagall House you are struck by the brightness and cleanliness of the place. There is a beautiful hairdressers and sensory room which I thought were amazing. The staff are very welcoming and helpful nothing is too much trouble, staff have been amazing to my brother his family and friends who visit him I cannot thank them enough for always making us feel so welcome
24 February 2025
As I've done nursing, this is the cleanest place I have been to, there is not that horrible smell when you walk in, it is nice and fresh. The staff are so friendly and look after your friends and loved ones so well. Always contact with updates and look after you as well as the residents, if I could book in I would.
17 June 2024
I was asked to come to Mcgonagall House by my Doctor. At first, I was reluctant but agreed in the end. It turned out to be the best move I made in years, for being an alcoholic I was on a downward spiral to a quick end. The staff at the house made me welcome and were not judgemental, the rooms are very comfortable with an ensuite wet room, the food is satisfactory and since Enhance Healthcare has been holding the reins, the place has had a remarkable makeover. I have had reviews with my care worker and I look forward to quite a long stay at the house, which now has become my home, and to reside in relative comfort. I have made a remarkable recovery with the help of the staff and management at the house and the security it provides. This journey has taken me 3 years on the 14th of June, and it has been well worth it.
09 January 2023
The more visits I make to the care home, the more I am disappointed by the standards. Tonight, the evening meal was disgusting - cheap frozen fish cakes and watery spaghetti hoops. There was no care taken with the presentation. The previous visit, I witnessed two staff members removing a resident from the lounge, with no warning to the resident and completely against all moving and assisting protocols. It was upsetting to witness. My friend who is a resident eats his meal alone every single evening, in his room with the door closed and there is very little age-appropriate activity for him to engage in. One staff member is very intrusive when I visit and I worry about the resident safety and care standards when there are no visitors present. Staff seemed to change continually and staffing levels appear to be an issue. Would not recommend.
Latest Reviews for McGonagall House
14 July 2025
The staff are very good and helpful. Bedroom, toilet always clean. My brother is a tidy and well dressed.
23 June 2025
I should some off the staff to knit. I live McGonagall House as the staff are good they are always there to speak to you and they are supported when you need them. The staff at McGonagall House are really good I have been hear for three years now at I love it we also have bedroom and toilet all the room are like that here.
19 June 2025
When you walk into Mcgonagall House you are struck by the brightness and cleanliness of the place. There is a beautiful hairdressers and sensory room which I thought were amazing. The staff are very welcoming and helpful nothing is too much trouble, staff have been amazing to my brother his family and friends who visit him I cannot thank them enough for always making us feel so welcome
24 February 2025
As I've done nursing, this is the cleanest place I have been to, there is not that horrible smell when you walk in, it is nice and fresh. The staff are so friendly and look after your friends and loved ones so well. Always contact with updates and look after you as well as the residents, if I could book in I would.
17 June 2024
I was asked to come to Mcgonagall House by my Doctor. At first, I was reluctant but agreed in the end. It turned out to be the best move I made in years, for being an alcoholic I was on a downward spiral to a quick end. The staff at the house made me welcome and were not judgemental, the rooms are very comfortable with an ensuite wet room, the food is satisfactory and since Enhance Healthcare has been holding the reins, the place has had a remarkable makeover. I have had reviews with my care worker and I look forward to quite a long stay at the house, which now has become my home, and to reside in relative comfort. I have made a remarkable recovery with the help of the staff and management at the house and the security it provides. This journey has taken me 3 years on the 14th of June, and it has been well worth it.
09 January 2023
The more visits I make to the care home, the more I am disappointed by the standards. Tonight, the evening meal was disgusting - cheap frozen fish cakes and watery spaghetti hoops. There was no care taken with the presentation. The previous visit, I witnessed two staff members removing a resident from the lounge, with no warning to the resident and completely against all moving and assisting protocols. It was upsetting to witness. My friend who is a resident eats his meal alone every single evening, in his room with the door closed and there is very little age-appropriate activity for him to engage in. One staff member is very intrusive when I visit and I worry about the resident safety and care standards when there are no visitors present. Staff seemed to change continually and staffing levels appear to be an issue. Would not recommend.