Latest Reviews for The Oaks
16 September 2025
My Mom became a resident of The Oaks during August 2025. From my first initial meeting with the team I was made to feel reasured regarding all of my worries about the transition of Mom's care. On the day Mom arrived she was welcomed by all with open arms into her new surroundings , her huge smile gave me the sense of her happiness that we had not seen for a long time...... Mom has been looked after by this incredible team of laundry ,catering ,carers ,nurses , activity & events , reception management who go over and above to make Mom's journey the best we could ever wish for. My daughters and grandaughters shared a magical experince where a shopping day was created for the residents to spend role play £1 notes on items from stalls ranging from a variety of items. After Mom's first few weeks , i recieved a beautiful picture of Mom enjoying a glass of prosecco sitting in the sunshine on the patio celebrating National Prossecco day..... Well done The Oaks you are truly amazing.
15 July 2025
Beautiful, welcoming home with plenty of space for residents to move about. Excellent views over the surrounding areas. Relatives and friends made very welcome. Private areas to sit with residents both inside and outside. Drinks available for visitors which is much appreciated when travelling long distances. The staff are friendly and caring. Residents are very well cared for and happy. The home is very different from any other I have been in and took me a while to embrace it. The activities are brilliant and the home seems to focus on fun, laughter and living in the moment.
07 July 2025
The Oaks is a wonderful home! Modern, beautifully furnished, well kept and clean. All staff from house keepers, laundry, kitchen, carers and management, are very caring, lovely, friendly, and happy people (they rarely waiver even towards the end of long challenging shifts). They all do their very best for the residents and often go beyond. The carers are just incredible with residents, supporting them in all their daily needs and engaging with them. On my husbands floor there is lots of chatter & exhubrance (along with quiet times) with the carers often leading impromptu singing & dancing from the dining room much to everyones delight! I find management team are also approachable very supportive and will listen and act on any concerns or requests to the very best of their abilities and are led by a wonderful and manager. The activities leaders also get a special mention for all their lots of inovative & enjoyable ideas.
04 June 2025
Dad settled in straight away and the carers are understanding & very helpful. The Oaks is very clean, well furnished with a very relaxing feel and the rooms are comfortable & inviting. There is a good variety of food with plenty of it. The activities cater to everyone's needs and residents are encouraged to join in & plenty of themed events for residents & families. Management annd all the team are always happy to help.
29 May 2025
I would like to say a huge thank you to all the staff at The Oaks. My sister has settled in well and takes part in lots of activities. Where she lived before , she spent a lot of time on her own. Making the decision to move her was a huge one but I am so happy I did. Although I don't live anywhere near, I feel reassured that the care is of the highest standard and the activities are varied and numerous. The staff are always ready to speak to me on the phone when I ring to see how my sister is. Thank you again to all at The Oaks
31 March 2025
Mum had tried respite at another home locally and before choosing a long term home we encouraged her to try The Oaks. She initially booked a month's respite but after 2 weeks decided to make it her permanent home. Mum found the staff to be very caring and the atmosphere more calm. She definitely prefers the food and is finally gaining weight. She absolutely loves Ted (the resident dog). Her room is lovely and when visiting all the staff are very welcoming and friendly.
27 March 2025
We are generally very pleased with the quality of care provided, especially during February when our friend's birthday celebration was thoughtfully personalised in a particularly meaningful way. Our friend also thoroughly enjoyed a trip out with staff to a local cafe. All staff we have met have generally come across as being sincere, proactive and professional. They are friendly, caring and accommodating. That has been apparent on each visit, typically from the moment we have arrived at reception when we often receive a warm welcome. So it is no surprise to us that our friend has frequently expressed happiness with living at The Oaks.
17 January 2025
The Oaks staff are all very caring and understanding of my mother's condition. My mother has Alzheimer's and is deteriorating very quickly. The team treat her kindly and with patience and respect. As a family we are all very grateful for such high level of care and we would highly recommend The Oaks to other families.
25 November 2024
The team at The Oaks have supported my father-in-law and the family with a challenging and emotional move from another care home with great care. My father-in-law has advanced dementia and some challenging behaviour which the team and The Oaks are managing with ease and confidence. The environment is relaxed and homely and my father-in-law has settled quickly despite the potential trauma from the move. We're reassured he's in good hands.
19 November 2024
The Oaks was a home from home for my husband. He came very week for respite care and was so well looked after, knowing he was in such safe hands gave me a much-needed break from caring for him. He came for a 2 week respite so I could go on holiday and once again I could go knowing he was in safe hands. The staff are caring and kind. I would like to thank them for looking after him so well.
13 November 2024
I have had very good experiences when I come to the home to visit my sister.
07 November 2024
After looking at 4 different homes for respite. I can't thank The Oaks enough for being everything and more. My mum had a brilliant time and they treated her as if she was their own mum. Best care home ever. She now attends weekly for a day visit and loves every minute. Thank you.
31 October 2024
From the initial enquiry to viewing the home and then the transfer from the hospital to the home, everything was extremely quick and professional. Dad has only been a resident for a couple of days, however we feel confident that in time he will settle and be very happy. The staff are a credit to the home, very welcoming and helpful.
24 October 2024
Beautiful home, very clean and well furnished. All staff are very friendly and caring. Staff are always present and willing to help or care with the residents. My mother is really enjoying her stay and feels well looked after. The food is excellent and daily activities keep my mum well occupied. She has also made lots of friends with other residents and enjoys visits from family and friends in the coffee lounge which has a relaxing atmosphere. I highly recommend The Oaks!
28 June 2024
Really nice atmosphere. The staff are friendly and inviting.
12 June 2024
Nice welcoming atmosphere. Always willing to help.
31 May 2024
The care, attention and genuine interest the staff show my nan is just phenomenal! My nan hasn't looked this good in years and that is solely down to the staff here. It has brought such peace of mind having her here and I just can't thank all staff enough.
03 May 2024
We are really pleased with Dad's care. He loves it here and enjoys the meals very much. I would like to shout out to all staff who are amazing but I want to shout out to one lady who always greets with a smile and a gentleman whose experience and friendly, approachable demeanour are welcomed.
11 April 2024
The Oaks is fantastic. Lovely staff. Clean and bright. Love it.
10 April 2024
Very good, very friednly, so welcoming. Just a pleasure to come.
Latest Reviews for The Oaks
16 September 2025
My Mom became a resident of The Oaks during August 2025. From my first initial meeting with the team I was made to feel reasured regarding all of my worries about the transition of Mom's care. On the day Mom arrived she was welcomed by all with open arms into her new surroundings , her huge smile gave me the sense of her happiness that we had not seen for a long time...... Mom has been looked after by this incredible team of laundry ,catering ,carers ,nurses , activity & events , reception management who go over and above to make Mom's journey the best we could ever wish for. My daughters and grandaughters shared a magical experince where a shopping day was created for the residents to spend role play £1 notes on items from stalls ranging from a variety of items. After Mom's first few weeks , i recieved a beautiful picture of Mom enjoying a glass of prosecco sitting in the sunshine on the patio celebrating National Prossecco day..... Well done The Oaks you are truly amazing.
15 July 2025
Beautiful, welcoming home with plenty of space for residents to move about. Excellent views over the surrounding areas. Relatives and friends made very welcome. Private areas to sit with residents both inside and outside. Drinks available for visitors which is much appreciated when travelling long distances. The staff are friendly and caring. Residents are very well cared for and happy. The home is very different from any other I have been in and took me a while to embrace it. The activities are brilliant and the home seems to focus on fun, laughter and living in the moment.
07 July 2025
The Oaks is a wonderful home! Modern, beautifully furnished, well kept and clean. All staff from house keepers, laundry, kitchen, carers and management, are very caring, lovely, friendly, and happy people (they rarely waiver even towards the end of long challenging shifts). They all do their very best for the residents and often go beyond. The carers are just incredible with residents, supporting them in all their daily needs and engaging with them. On my husbands floor there is lots of chatter & exhubrance (along with quiet times) with the carers often leading impromptu singing & dancing from the dining room much to everyones delight! I find management team are also approachable very supportive and will listen and act on any concerns or requests to the very best of their abilities and are led by a wonderful and manager. The activities leaders also get a special mention for all their lots of inovative & enjoyable ideas.
04 June 2025
Dad settled in straight away and the carers are understanding & very helpful. The Oaks is very clean, well furnished with a very relaxing feel and the rooms are comfortable & inviting. There is a good variety of food with plenty of it. The activities cater to everyone's needs and residents are encouraged to join in & plenty of themed events for residents & families. Management annd all the team are always happy to help.
29 May 2025
I would like to say a huge thank you to all the staff at The Oaks. My sister has settled in well and takes part in lots of activities. Where she lived before , she spent a lot of time on her own. Making the decision to move her was a huge one but I am so happy I did. Although I don't live anywhere near, I feel reassured that the care is of the highest standard and the activities are varied and numerous. The staff are always ready to speak to me on the phone when I ring to see how my sister is. Thank you again to all at The Oaks
31 March 2025
Mum had tried respite at another home locally and before choosing a long term home we encouraged her to try The Oaks. She initially booked a month's respite but after 2 weeks decided to make it her permanent home. Mum found the staff to be very caring and the atmosphere more calm. She definitely prefers the food and is finally gaining weight. She absolutely loves Ted (the resident dog). Her room is lovely and when visiting all the staff are very welcoming and friendly.
27 March 2025
We are generally very pleased with the quality of care provided, especially during February when our friend's birthday celebration was thoughtfully personalised in a particularly meaningful way. Our friend also thoroughly enjoyed a trip out with staff to a local cafe. All staff we have met have generally come across as being sincere, proactive and professional. They are friendly, caring and accommodating. That has been apparent on each visit, typically from the moment we have arrived at reception when we often receive a warm welcome. So it is no surprise to us that our friend has frequently expressed happiness with living at The Oaks.
17 January 2025
The Oaks staff are all very caring and understanding of my mother's condition. My mother has Alzheimer's and is deteriorating very quickly. The team treat her kindly and with patience and respect. As a family we are all very grateful for such high level of care and we would highly recommend The Oaks to other families.
25 November 2024
The team at The Oaks have supported my father-in-law and the family with a challenging and emotional move from another care home with great care. My father-in-law has advanced dementia and some challenging behaviour which the team and The Oaks are managing with ease and confidence. The environment is relaxed and homely and my father-in-law has settled quickly despite the potential trauma from the move. We're reassured he's in good hands.
19 November 2024
The Oaks was a home from home for my husband. He came very week for respite care and was so well looked after, knowing he was in such safe hands gave me a much-needed break from caring for him. He came for a 2 week respite so I could go on holiday and once again I could go knowing he was in safe hands. The staff are caring and kind. I would like to thank them for looking after him so well.
13 November 2024
I have had very good experiences when I come to the home to visit my sister.
07 November 2024
After looking at 4 different homes for respite. I can't thank The Oaks enough for being everything and more. My mum had a brilliant time and they treated her as if she was their own mum. Best care home ever. She now attends weekly for a day visit and loves every minute. Thank you.
31 October 2024
From the initial enquiry to viewing the home and then the transfer from the hospital to the home, everything was extremely quick and professional. Dad has only been a resident for a couple of days, however we feel confident that in time he will settle and be very happy. The staff are a credit to the home, very welcoming and helpful.
24 October 2024
Beautiful home, very clean and well furnished. All staff are very friendly and caring. Staff are always present and willing to help or care with the residents. My mother is really enjoying her stay and feels well looked after. The food is excellent and daily activities keep my mum well occupied. She has also made lots of friends with other residents and enjoys visits from family and friends in the coffee lounge which has a relaxing atmosphere. I highly recommend The Oaks!
28 June 2024
Really nice atmosphere. The staff are friendly and inviting.
12 June 2024
Nice welcoming atmosphere. Always willing to help.
31 May 2024
The care, attention and genuine interest the staff show my nan is just phenomenal! My nan hasn't looked this good in years and that is solely down to the staff here. It has brought such peace of mind having her here and I just can't thank all staff enough.
03 May 2024
We are really pleased with Dad's care. He loves it here and enjoys the meals very much. I would like to shout out to all staff who are amazing but I want to shout out to one lady who always greets with a smile and a gentleman whose experience and friendly, approachable demeanour are welcomed.
11 April 2024
The Oaks is fantastic. Lovely staff. Clean and bright. Love it.
10 April 2024
Very good, very friednly, so welcoming. Just a pleasure to come.