Mum had tried respite at another home locally and before choosing a long term home we encouraged her to try The Oaks. She initially booked a month's respite but after 2 weeks decided to make it her permanent home. Mum found the staff to be very caring and the atmosphere more calm. She definitely prefers the food and is finally gaining weight. She absolutely loves Ted (the resident dog). Her room is lovely and when visiting all the staff are very welcoming and friendly.
We are generally very pleased with the quality of care provided, especially during February when our friend's birthday celebration was thoughtfully personalised in a particularly meaningful way. Our friend also thoroughly enjoyed a trip out with staff to a local cafe. All staff we have met have generally come across as being sincere, proactive and professional. They are friendly, caring and accommodating. That has been apparent on each visit, typically from the moment we have arrived at reception when we often receive a warm welcome. So it is no surprise to us that our friend has frequently expressed happiness with living at The Oaks.
The Oaks staff are all very caring and understanding of my mother's condition. My mother has Alzheimer's and is deteriorating very quickly. The team treat her kindly and with patience and respect. As a family we are all very grateful for such high level of care and we would highly recommend The Oaks to other families.
The team at The Oaks have supported my father-in-law and the family with a challenging and emotional move from another care home with great care. My father-in-law has advanced dementia and some challenging behaviour which the team and The Oaks are managing with ease and confidence. The environment is relaxed and homely and my father-in-law has settled quickly despite the potential trauma from the move. We're reassured he's in good hands.
The Oaks was a home from home for my husband. He came very week for respite care and was so well looked after, knowing he was in such safe hands gave me a much-needed break from caring for him. He came for a 2 week respite so I could go on holiday and once again I could go knowing he was in safe hands. The staff are caring and kind. I would like to thank them for looking after him so well.
I have had very good experiences when I come to the home to visit my sister.
After looking at 4 different homes for respite. I can't thank The Oaks enough for being everything and more. My mum had a brilliant time and they treated her as if she was their own mum. Best care home ever. She now attends weekly for a day visit and loves every minute. Thank you.
From the initial enquiry to viewing the home and then the transfer from the hospital to the home, everything was extremely quick and professional. Dad has only been a resident for a couple of days, however we feel confident that in time he will settle and be very happy. The staff are a credit to the home, very welcoming and helpful.
Beautiful home, very clean and well furnished. All staff are very friendly and caring. Staff are always present and willing to help or care with the residents. My mother is really enjoying her stay and feels well looked after. The food is excellent and daily activities keep my mum well occupied. She has also made lots of friends with other residents and enjoys visits from family and friends in the coffee lounge which has a relaxing atmosphere. I highly recommend The Oaks!
Really nice atmosphere. The staff are friendly and inviting.
Nice welcoming atmosphere. Always willing to help.
The care, attention and genuine interest the staff show my nan is just phenomenal! My nan hasn't looked this good in years and that is solely down to the staff here. It has brought such peace of mind having her here and I just can't thank all staff enough.
We are really pleased with Dad's care. He loves it here and enjoys the meals very much. I would like to shout out to all staff who are amazing but I want to shout out to one lady who always greets with a smile and a gentleman whose experience and friendly, approachable demeanour are welcomed.
The Oaks is fantastic. Lovely staff. Clean and bright. Love it.
Very good, very friednly, so welcoming. Just a pleasure to come.
Visited today 01/04/2024 was very disappointed with meal time. The starter was soup which was cold and main course was baked potato with either beans, cheese or sweetcorn but the presentation not very appealing. No salad to accompany the meal, very plain. Residents had no stimulation or activities going on today so no encouragement to come out of rooms.
Visited a few care homes before accepting The Oaks. The staff and management are truly amazing with my dad. The care and love they all show him is so absolutely wonderful. Everyone goes above and beyond with their duties and I will never have to worry about my dad's care and well-being thanks to these wonderful people.
He was in a previous home and is now happy. The staff keep us informed with everything. He is a lot happier here and is talking better.
Such friendly, welcoming and kind and helpful staff. Nothing was too much trouble and we, as a family, are in no doubt that our relative will be very happy here. Warmest regards.
Our dad has now been here nearly 3 weeks and in that time he has settled in beautifully. It feels like home and I feel contented knowing Dad is happy, comfortable and secure with great staff which is so reassuring. Nothing is any trouble when asking. Just so thankful we found this fantastic home for Dad.
Mum had tried respite at another home locally and before choosing a long term home we encouraged her to try The Oaks. She initially booked a month's respite but after 2 weeks decided to make it her permanent home. Mum found the staff to be very caring and the atmosphere more calm. She definitely prefers the food and is finally gaining weight. She absolutely loves Ted (the resident dog). Her room is lovely and when visiting all the staff are very welcoming and friendly.
We are generally very pleased with the quality of care provided, especially during February when our friend's birthday celebration was thoughtfully personalised in a particularly meaningful way. Our friend also thoroughly enjoyed a trip out with staff to a local cafe. All staff we have met have generally come across as being sincere, proactive and professional. They are friendly, caring and accommodating. That has been apparent on each visit, typically from the moment we have arrived at reception when we often receive a warm welcome. So it is no surprise to us that our friend has frequently expressed happiness with living at The Oaks.
The Oaks staff are all very caring and understanding of my mother's condition. My mother has Alzheimer's and is deteriorating very quickly. The team treat her kindly and with patience and respect. As a family we are all very grateful for such high level of care and we would highly recommend The Oaks to other families.
The team at The Oaks have supported my father-in-law and the family with a challenging and emotional move from another care home with great care. My father-in-law has advanced dementia and some challenging behaviour which the team and The Oaks are managing with ease and confidence. The environment is relaxed and homely and my father-in-law has settled quickly despite the potential trauma from the move. We're reassured he's in good hands.
The Oaks was a home from home for my husband. He came very week for respite care and was so well looked after, knowing he was in such safe hands gave me a much-needed break from caring for him. He came for a 2 week respite so I could go on holiday and once again I could go knowing he was in safe hands. The staff are caring and kind. I would like to thank them for looking after him so well.
I have had very good experiences when I come to the home to visit my sister.
After looking at 4 different homes for respite. I can't thank The Oaks enough for being everything and more. My mum had a brilliant time and they treated her as if she was their own mum. Best care home ever. She now attends weekly for a day visit and loves every minute. Thank you.
From the initial enquiry to viewing the home and then the transfer from the hospital to the home, everything was extremely quick and professional. Dad has only been a resident for a couple of days, however we feel confident that in time he will settle and be very happy. The staff are a credit to the home, very welcoming and helpful.
Beautiful home, very clean and well furnished. All staff are very friendly and caring. Staff are always present and willing to help or care with the residents. My mother is really enjoying her stay and feels well looked after. The food is excellent and daily activities keep my mum well occupied. She has also made lots of friends with other residents and enjoys visits from family and friends in the coffee lounge which has a relaxing atmosphere. I highly recommend The Oaks!
Really nice atmosphere. The staff are friendly and inviting.
Nice welcoming atmosphere. Always willing to help.
The care, attention and genuine interest the staff show my nan is just phenomenal! My nan hasn't looked this good in years and that is solely down to the staff here. It has brought such peace of mind having her here and I just can't thank all staff enough.
We are really pleased with Dad's care. He loves it here and enjoys the meals very much. I would like to shout out to all staff who are amazing but I want to shout out to one lady who always greets with a smile and a gentleman whose experience and friendly, approachable demeanour are welcomed.
The Oaks is fantastic. Lovely staff. Clean and bright. Love it.
Very good, very friednly, so welcoming. Just a pleasure to come.
Visited today 01/04/2024 was very disappointed with meal time. The starter was soup which was cold and main course was baked potato with either beans, cheese or sweetcorn but the presentation not very appealing. No salad to accompany the meal, very plain. Residents had no stimulation or activities going on today so no encouragement to come out of rooms.
Visited a few care homes before accepting The Oaks. The staff and management are truly amazing with my dad. The care and love they all show him is so absolutely wonderful. Everyone goes above and beyond with their duties and I will never have to worry about my dad's care and well-being thanks to these wonderful people.
He was in a previous home and is now happy. The staff keep us informed with everything. He is a lot happier here and is talking better.
Such friendly, welcoming and kind and helpful staff. Nothing was too much trouble and we, as a family, are in no doubt that our relative will be very happy here. Warmest regards.
Our dad has now been here nearly 3 weeks and in that time he has settled in beautifully. It feels like home and I feel contented knowing Dad is happy, comfortable and secure with great staff which is so reassuring. Nothing is any trouble when asking. Just so thankful we found this fantastic home for Dad.