Submit a Review for Acacia Mews Care Home - Avery Healthcare
St Albans Road East, Hatfield, AL10 0FJ
View Full Details of Acacia Mews Care Home - Avery HealthcareLatest Reviews for Acacia Mews Care Home - Avery Healthcare
02 May 2025
My father-in-law moved into Acacia Mews a month ago for temporary respite care after his hip operation. From the first moment he moved in he was made to feel welcome and nothing seemed to much trouble for the team. The individual bedroom is perfect for him, it's well equipped and immaculate! Better than some hotels i have stayed in! Infact the whole home is very well presented. Every day there are activities and events on going within the home, so he is never bored. The meals are well planned and he has plenty of choices to choose what he wants, which means he is eating far better than he was at home. And finally and most importantly the staff. They are absolutely brilliant, he has had a few health issues during his settling in period but they have taken everything in their stride. They are attentive, have patients of a saint and incredibly knowledgeable. All the family hope he extends his stay because he has such a good lifestyle here.
14 April 2025
My aunt has settled in beautifully. It's like she has lived here forever. This is thanks to the caring & warm staff who helped her to learn her new home. Thank you!
09 April 2025
I'm very impressed with the standard of care I was given and feel that the time I spent here has helped towards recovering from my time in hospital. The staff are patient and kind and can't do enough to help.
07 April 2025
My mother came to stay at Acacia Mews for a 2 week respite stay after admission to hospital. The staff at Acacia were all very friendly, knowledgable and efficient. Her transfer from hospital and got her settled in very well. They are all very caring. The home is warm, clean and comfortable and is well appointed. I felt very reassured knowing she was here. I would recommend Acacia Mews to others.
26 March 2025
Staff are friendly, good facilities, lots of activities that residents are able to join in. The rooms are spacious and the home is homely and welcoming. Staff are kind and caring and take care of the patients, both physically and mentally through good sense of humours and general chit chat to ensure patients are happy. Food is great, especially cake!
19 March 2025
Dad has been settling in to Acacia Mews. The staff have been excellent - patient, understanding and considerate, Dad has dementia and they have worked hard to help him integrate and settle in.
10 March 2025
The initial arrival mum was very stressed about staying but I can honestly say the staff are amazing and calmed mum down and she is so happy here. She has made friends, taken part in activities and now has a new lease of life at 90 years old. We are all so happy we found Acacia Mews Care Home and thoroughly recommend.
10 March 2025
I am incredibly grateful for the level of care the manager and her team have provided my grandma as she settles into Acacia Mews. We are happy she is safe and getting involved with all the activities. All the staff have been so kind to my family. This is the best care home I have ever visited. Thank you!
05 March 2025
Acacia Mews holds a dear place in my heart. My mother's last few years were made special from the care and dignity she received here. The staff and management were always thinking and caring about the residents. thank you for all your kindness and support.
03 March 2025
My brother was admitted to Acacia Mews Care Home, Hatfield, in August 2024. His parkinsons disease was acute at this stage, no longer noble. He died in the home on 26.01.2025. The care latterly was excellent! He required nursing/hospice level attention, which he received. He died comfortably and in no pain. Such a relief to know that so well managed by the home.
21 February 2025
My Uncle came to Acacia Mews and was very well looked after. The location was great and the staff were amazing. He stayed till the end and he was looked after brilliantly. I would highly recommend Acacia Mews on every level. I did not have one criticism. I was so impressed with the care and dedication my Uncle received. Thank you all so much.
31 January 2025
Very welcoming and friendly. Staff very polite and caring areas are clean and tidy.
29 January 2025
Mother is being cared for very well. Lived here for over 2 years. The manager is always approachable and helpful in all matters. Mother appears happy here, so peace of mind when away.
27 January 2025
My mother was very happy at Acacia Mews Care Home and received excellent care. All of the staff were caring and kind and very good at communicating with us, as well as her. She enjoyed the food and events such as the children from the local primary school singing at Christmas. Thank you so much.
27 January 2025
Mum received excellent care and was very fond of all the staff who were so kind to her. She was very happy here and enjoyed the food and entertainment provided.
27 January 2025
Mum has been here since May last year on the dementia floor. She seems settled and happy to be here. The staff are lovely, always happy to help with any concerns that may arise. They also keep you well informed of any health issues that occur. It is very clean and tidy and a great choice of food for the residents.
10 January 2025
We were concerned my mother would not settle for a while but visited two days after admission, she was in the dining room having lunch, looking very bright and cheerful. She had also joined in an exercise class. The lady greeted us on arrival with such positive updates, we were absolutely delighted. The staff have been supportive and positive. The facilities are first-class, environment is calm and welcoming.
30 December 2024
My mother is very settled and likes the home, she is always commenting on how nice it is and how lovely the staff are. As a family we find the home and staff friendly and caring and we feel my mother is living in a lovely environment. We also feel the ground floor suits her better than the second floor.
26 November 2024
Everyone has been absolutely wonderful. The care and support have been first-class.
19 November 2024
The staff are very helpful and supportive in getting Dad settled in. Dad has been observed by me to greatly improve his mobility and social aspect and it is great to see him flourish in a caring, helpful and supportive environment.
Latest Reviews for Acacia Mews Care Home - Avery Healthcare
02 May 2025
My father-in-law moved into Acacia Mews a month ago for temporary respite care after his hip operation. From the first moment he moved in he was made to feel welcome and nothing seemed to much trouble for the team. The individual bedroom is perfect for him, it's well equipped and immaculate! Better than some hotels i have stayed in! Infact the whole home is very well presented. Every day there are activities and events on going within the home, so he is never bored. The meals are well planned and he has plenty of choices to choose what he wants, which means he is eating far better than he was at home. And finally and most importantly the staff. They are absolutely brilliant, he has had a few health issues during his settling in period but they have taken everything in their stride. They are attentive, have patients of a saint and incredibly knowledgeable. All the family hope he extends his stay because he has such a good lifestyle here.
14 April 2025
My aunt has settled in beautifully. It's like she has lived here forever. This is thanks to the caring & warm staff who helped her to learn her new home. Thank you!
09 April 2025
I'm very impressed with the standard of care I was given and feel that the time I spent here has helped towards recovering from my time in hospital. The staff are patient and kind and can't do enough to help.
07 April 2025
My mother came to stay at Acacia Mews for a 2 week respite stay after admission to hospital. The staff at Acacia were all very friendly, knowledgable and efficient. Her transfer from hospital and got her settled in very well. They are all very caring. The home is warm, clean and comfortable and is well appointed. I felt very reassured knowing she was here. I would recommend Acacia Mews to others.
26 March 2025
Staff are friendly, good facilities, lots of activities that residents are able to join in. The rooms are spacious and the home is homely and welcoming. Staff are kind and caring and take care of the patients, both physically and mentally through good sense of humours and general chit chat to ensure patients are happy. Food is great, especially cake!
19 March 2025
Dad has been settling in to Acacia Mews. The staff have been excellent - patient, understanding and considerate, Dad has dementia and they have worked hard to help him integrate and settle in.
10 March 2025
The initial arrival mum was very stressed about staying but I can honestly say the staff are amazing and calmed mum down and she is so happy here. She has made friends, taken part in activities and now has a new lease of life at 90 years old. We are all so happy we found Acacia Mews Care Home and thoroughly recommend.
10 March 2025
I am incredibly grateful for the level of care the manager and her team have provided my grandma as she settles into Acacia Mews. We are happy she is safe and getting involved with all the activities. All the staff have been so kind to my family. This is the best care home I have ever visited. Thank you!
05 March 2025
Acacia Mews holds a dear place in my heart. My mother's last few years were made special from the care and dignity she received here. The staff and management were always thinking and caring about the residents. thank you for all your kindness and support.
03 March 2025
My brother was admitted to Acacia Mews Care Home, Hatfield, in August 2024. His parkinsons disease was acute at this stage, no longer noble. He died in the home on 26.01.2025. The care latterly was excellent! He required nursing/hospice level attention, which he received. He died comfortably and in no pain. Such a relief to know that so well managed by the home.
21 February 2025
My Uncle came to Acacia Mews and was very well looked after. The location was great and the staff were amazing. He stayed till the end and he was looked after brilliantly. I would highly recommend Acacia Mews on every level. I did not have one criticism. I was so impressed with the care and dedication my Uncle received. Thank you all so much.
31 January 2025
Very welcoming and friendly. Staff very polite and caring areas are clean and tidy.
29 January 2025
Mother is being cared for very well. Lived here for over 2 years. The manager is always approachable and helpful in all matters. Mother appears happy here, so peace of mind when away.
27 January 2025
My mother was very happy at Acacia Mews Care Home and received excellent care. All of the staff were caring and kind and very good at communicating with us, as well as her. She enjoyed the food and events such as the children from the local primary school singing at Christmas. Thank you so much.
27 January 2025
Mum received excellent care and was very fond of all the staff who were so kind to her. She was very happy here and enjoyed the food and entertainment provided.
27 January 2025
Mum has been here since May last year on the dementia floor. She seems settled and happy to be here. The staff are lovely, always happy to help with any concerns that may arise. They also keep you well informed of any health issues that occur. It is very clean and tidy and a great choice of food for the residents.
10 January 2025
We were concerned my mother would not settle for a while but visited two days after admission, she was in the dining room having lunch, looking very bright and cheerful. She had also joined in an exercise class. The lady greeted us on arrival with such positive updates, we were absolutely delighted. The staff have been supportive and positive. The facilities are first-class, environment is calm and welcoming.
30 December 2024
My mother is very settled and likes the home, she is always commenting on how nice it is and how lovely the staff are. As a family we find the home and staff friendly and caring and we feel my mother is living in a lovely environment. We also feel the ground floor suits her better than the second floor.
26 November 2024
Everyone has been absolutely wonderful. The care and support have been first-class.
19 November 2024
The staff are very helpful and supportive in getting Dad settled in. Dad has been observed by me to greatly improve his mobility and social aspect and it is great to see him flourish in a caring, helpful and supportive environment.