Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Kemble House

stars
stars 27 February 2019
The staff at Kemble House are very knowing and aware of my son's mental limitations and emotional needs. The manager is very switched on and approachable. My son is contented living at Kemble House and feels secure.
Review from V S (Mother of Resident/Service User)
stars
stars 27 February 2019
Since the new company took over the management of Kemble House and in particular since the current manager arrived there have been a number of obvious improvements in the house, but also much more in relation to the care and support provision to my son. An example would be that the manager and her
staff are now actively working on my son's physical care needs and have started healthy meals for him and a programme to reduce the number of fizzy drinks he has per week. Importantly too, the new manager has initiated tea time invitations to families and carers in recognition of the need to have partnership working with families/carers of residents.
Review from Terri J (Mother of Resident/Service User)
stars
stars 22 February 2019
Since new manager has arrived - care has improved significantly. Physical environment has improved vastly and staff committed and happy. Residents seem happy and settled.
Review from Ruth M (Mother of Resident/Service User)
stars
stars 19 February 2019
As a parent, I consider myself very lucky to have found a perfect home for my daughter. She has got on so well and developed so much better. I could not have coped knowing that my daughter is in such good hands, care and such good care plans are in place if she was anywhere else. Amazing home Kemble
House.
Review from Shirley C (Mother of Resident/Service User)
stars
stars 14 February 2019
Kemble House has improved over the last month and more optional in-house activities have been arranged. Our son is very happy here.
Review from Helen B (Mother of Resident/Service User)