Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Westminster House

stars
stars 23 June 2022
My father became ill very suddenly during the pandemic and after some time in hospital was sent to Westminster House for continuing care. Although the care home is not very pretty to look at, I honestly cannot fault the care my father has received since the minute he arrived. My father's behaviour
can be very challenging at times but the staff really do care. He is difficult to communicate with most of the time but he seems very settled and is definitely well looked after. Communication from the staff is excellent, I am often sent photographs of my dad which is lovely and brightens my day. Thank you for caring the way you do in very difficult circumstances.
Review from Clare R (Daughter of Resident/Service User)