Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Pines

stars
stars 22 July 2024
Good food cooked from scratch. Lovely small home. Lovely staff, that must have a good sense of loyalty as they put up with being screamed at by the management. But everyone has their limits and one, possibly two I've heard have left since my last visit.
Review from J S (Next of Kin)
stars
stars 15 December 2016
I like it at The Pines because it's a good place. I do the wiping up in the kitchen. I like it here because I get used to it. The people I get used to them too.
Review from Ronnie C (Resident / Service User)