Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Saxby Lodge

stars
stars 22 March 2021
My mum was a resident at Saxby for over 13-years and sadly passed away in December 2020 (not from Covid) and in all that time, I have nothing but admiration for the owners and all of the staff and the work they do. Mum was always well fed, well dressed and very happy. I've enjoyed many visits and
sat with Mum in her room or in the day room chatting to other residents. Even my dog was very welcome there. I've even enjoyed Christmas dinner there with Mum on occasions. The home always had a fresh, clean smell about it, nothing of the horrible smells one sometimes finds in care homes. I have no hesitation in recommending Saxby Lodge if you happen to have the not ideal situation where someone you love has to have residential care.
Review from Terry C (Son of Resident/Service User)