Submit a Review for Fornham House
Fornham St Martin, Bury St Edmunds, IP31 1SR
View Full Details of Fornham HouseLatest Reviews for Fornham House
25 September 2025
My Uncle has been staying in Fornham for two years on the dementia unit. He has been totally at home there with a lovely room and en suite, and enjoyed the activities greatly. Sadly he died at the end of August. His condition meant he could present some challenging behaviours and the staff on the unit were patient and kind, handling him with great care throughout. When he reached end of life care they could not be more attentive and caring, keeping us well informed and making many adjustments to his room and sitting with him regularly to make sure he wasn't alone or frightened. He didn't have much family, and we live in the north of England so visiting for us was limited, and we were all so grateful for the extra steps and kindness. The manager of the ward also helped us with registration of his death, definitely above and beyond. Thank you St Gen's for taking care of our loved one.
23 September 2025
Ivy came to Fornham House on 6/6/25. Fornham is a wonderful place, I am very happy for my wife to be here.
18 September 2025
From the very beginning of getting in touch with Fornham House they have been brilliant with everything. Mum is being cared for very well. It was lovely visiting mum and all the staff knowing her name within a couple of days. With over 80 residents that's pretty amazing. The management team always make time to listen as do all the carers as well, nothing is too much trouble. There is a very friendly atmosphere and activities to join in with. It's been good to visit mum and know she is being well looked after and having peace of mind when I leave. The meals look good and there are hot drinks too, cold water and squash are always available. Mum can have her meals with the others in the dining room which is lovely or have her meals in her room if she prefers. There is an onsite hairdresser who also does nails. I am so pleased to know my mum is very well looked after. My mums birthday was last Friday and a cake was made and brought in with candles and everyone sang Happy Birthday, perfect.
12 September 2025
I have been staying at Fornham House since May 2025. I desperately needed help and support after losing my husband. When no where else would take me in, Fornham House did. They have supported and taken care of me. They have literally saved my life. They are caring and make you feel like you matter. They always put the needs of the residents first. I will be forever grateful for the love and support from Fornham House when I needed it most.
24 July 2025
During my mums tenure at Fornham House the team have gone above and beyond to provide exceptional care. Whilst mum was mobile the array of activities offers to residents and their families is second to non and keep residents entertained. Since mum has become unwell the due care and attention has been outstanding they have done everything and more to accommodate her needs.The senior carers have always made sure we has a family are well informed. The day and night carers are always friendly and no ask is very too much. Even the chefs have outperformed by making specific urgent meals that she can consume (whilst also catering for 83 other residents and staff)!
18 July 2025
I can not thank the Manager and her wonderful carers for the fantastic care and love they showed my mum. Mum loved meeting everyone in the sitting room and enjoyed the great food that is served too them, absolutely fantastic. Mum received her end of life care with them and the care was excellent we were informed regularly of any changes in medication or Dr's visits, we were always greeted with kindness and compassion. I will always be grateful to Fornham House for the care, love and respect they gave to my mum.
11 July 2025
Fornham House staff care very much about all aspects of making sure my Uncle is safe and happy. His birthday in the care home was one to remember, and they made a real fuss of him, which was lovely to see. He tells me the food is delicious and all the staff are helpful and friendly. It is a real pleasure to have him here, where we know he is safe and cared for.
02 July 2025
Our mum was looked after by the staff at Fornham House for the last year of her life. We made her room look and feel like home from home, and we were happy with the welcome, care and support that she was given by the team who looked after her. Mum's final months were very hard, and the team worked closely and sensitively with us to support Mum and us through this very difficult time.
30 June 2025
My wife has been in Fornham House Care Home for the last 16 months. She is pleased with the way the staff treat her. She is also pleased that she has a choice of meals which are always good.The entertainment provided is excellent and there are always staff to make sure the residents are fully occupied. Yesterday was her 93rd birthday and all the staff went out of their way to make it a day to remember. Both my son and I are pleased that we picked this care home for my wife.
23 June 2025
We moved Dad to Fornham House a week before Easter, as we felt that with the progression of his dementia, he needed more dedicated nursing care. After visiting several other nursing homes, we decided that Fornham House was the right choice. We were impressed by the overall atmosphere, the facilities, and the warmth and professionalism of the staff.
19 June 2025
My 98 year old Mother he as been in Fornham House for over 3 months now. The staff and carers are first class they are friendly and very supportive I can not praise them highly enough,they don't just turn up to do their work they do that and go beyond as well. Most days they are doing activities with the residents which keeps their minds alert and also some activities to help with movement, they also have singers come in to sing to the residents as well . The rooms the residents stay in are very good , the food at Fornham house is very good, and my mother particularly loves the tea and cakes they serve in the afternoons, I can honestly say I do not think my mother could be on a better care home.
18 June 2025
We are so pleased we found Fornham House. My mother struggled at home, and now, at Fornham House, she has been transformed. She is brighter, happier and joining in with activities that we never thought she would do. The staff are so kind; they know her, take the time to chat to her and make her feel safe and secure. Her medical needs are met diligently and professionally. I cannot recommend Fornham House highly enough
17 June 2025
I have visited my friend for the first time in a couple of months. He is very happy and settled. The staff seem very kind and friendly. The home feels like a home, very calm. The staff all smiled and wished me good morning. I feel at peace that my friend is happy and cared for.
29 May 2025
My father who is 102 was treated as if he had dementia, which he does not. His personal treatment was very basic . They got him up in the morning before 5 a.m. He was made to wear a catheter & a nappy to reduce the need for the restricted carers to administer to his toilet needs. They made no effort to get my dad mobile. A weekly visit from a NHS physio is hardly enough. He was abandoned in the main lounge surrounded by dementia patients & so with noone to talk to. Sometimes he was sat in an uncomfortable wheelchair for hours causing a nasty sore to develop on his bottom which they showed little concern for. I requested that his dry skin on his legs be creamed twice a day. This was not done. Thankfully I found him a place in another care home. My God what a difference. You read horror stories about care homes. Fornham House is certainly a nightmare. The new care home is a dream come true. Please avoid Fornham House at all costs. It's full of shirkers and liars and just a terrible place.
11 April 2025
My mother recently died aged 96 years old after being confined to her bed for 3 weeks. She had advanced dementia, but at all times, she was treated with dignity and respect. All the staff in St. Genevieve Unit were so kind and thoughtful to both my mother and to me. Her bedding was changed most days towards the end, and staff popped in to see her regularly. My heartfelt thanks to all the staff for making her stay over the past year so positive.
16 January 2025
So happy my auntie resides at Fornham House. It feels as she has a brand new life and she appears so content. She easily made new friends and is looked after by amazing staff every single day and night. Management was so helpful in any advice and answers to my questions, I am forever grateful! There is so much going on in terms of activities that makes me want to join in! Food is great, I would definitely highly recommend this care home, it has not only good qualities but most important this unique family feeling as soon as you walk inside!
07 October 2024
I have been very impressed with the communication from the staff at Fornham House. They keep me informed about my mom's progress and are always available to answer any questions I have. I feel confident that my mom is in good hands. Thank you.
25 September 2024
My mother-in-law has settled in very well in the Fornham House. It's good to see that the carers put their whole heart into their work, the manager is very helpful and understanding, nothing is impossible and the food served to the residents is very good. Clean rooms and the entire facility. I really recommend it, the house is full of warmth and positive energy.
22 July 2024
I visited my friend at Fornham House I was very impressed by the overall feel of the home. They were welcoming to me and my friend was very happy and contended. The carers who I met were very helpful and kind. Lovely experience.
21 June 2024
My aunt has been at Fornham House for exactly a year. Over this period I have seen her settle in well this is due to family support but most of all the dedication of the care staff which also includes kitchen staff, domestic staff and management. My relative is bedridden so depends on frequent visits to her room for both personal care and mental stimulation. She has dementia so contact with people who provide conversation is paramount. She is maintaining her weight due to the good food provided by the chef and kitchen staff. I was unable to visit on her recent birthday an event I never miss. When I rang her that day she said "I have had a lovely day". The staff all went the extra mile, she even had her hair done for her Birthday. As her niece, I am truly grateful for the continued care and respect all the staff show her. Thank you so much.
Latest Reviews for Fornham House
25 September 2025
My Uncle has been staying in Fornham for two years on the dementia unit. He has been totally at home there with a lovely room and en suite, and enjoyed the activities greatly. Sadly he died at the end of August. His condition meant he could present some challenging behaviours and the staff on the unit were patient and kind, handling him with great care throughout. When he reached end of life care they could not be more attentive and caring, keeping us well informed and making many adjustments to his room and sitting with him regularly to make sure he wasn't alone or frightened. He didn't have much family, and we live in the north of England so visiting for us was limited, and we were all so grateful for the extra steps and kindness. The manager of the ward also helped us with registration of his death, definitely above and beyond. Thank you St Gen's for taking care of our loved one.
23 September 2025
Ivy came to Fornham House on 6/6/25. Fornham is a wonderful place, I am very happy for my wife to be here.
18 September 2025
From the very beginning of getting in touch with Fornham House they have been brilliant with everything. Mum is being cared for very well. It was lovely visiting mum and all the staff knowing her name within a couple of days. With over 80 residents that's pretty amazing. The management team always make time to listen as do all the carers as well, nothing is too much trouble. There is a very friendly atmosphere and activities to join in with. It's been good to visit mum and know she is being well looked after and having peace of mind when I leave. The meals look good and there are hot drinks too, cold water and squash are always available. Mum can have her meals with the others in the dining room which is lovely or have her meals in her room if she prefers. There is an onsite hairdresser who also does nails. I am so pleased to know my mum is very well looked after. My mums birthday was last Friday and a cake was made and brought in with candles and everyone sang Happy Birthday, perfect.
12 September 2025
I have been staying at Fornham House since May 2025. I desperately needed help and support after losing my husband. When no where else would take me in, Fornham House did. They have supported and taken care of me. They have literally saved my life. They are caring and make you feel like you matter. They always put the needs of the residents first. I will be forever grateful for the love and support from Fornham House when I needed it most.
24 July 2025
During my mums tenure at Fornham House the team have gone above and beyond to provide exceptional care. Whilst mum was mobile the array of activities offers to residents and their families is second to non and keep residents entertained. Since mum has become unwell the due care and attention has been outstanding they have done everything and more to accommodate her needs.The senior carers have always made sure we has a family are well informed. The day and night carers are always friendly and no ask is very too much. Even the chefs have outperformed by making specific urgent meals that she can consume (whilst also catering for 83 other residents and staff)!
18 July 2025
I can not thank the Manager and her wonderful carers for the fantastic care and love they showed my mum. Mum loved meeting everyone in the sitting room and enjoyed the great food that is served too them, absolutely fantastic. Mum received her end of life care with them and the care was excellent we were informed regularly of any changes in medication or Dr's visits, we were always greeted with kindness and compassion. I will always be grateful to Fornham House for the care, love and respect they gave to my mum.
11 July 2025
Fornham House staff care very much about all aspects of making sure my Uncle is safe and happy. His birthday in the care home was one to remember, and they made a real fuss of him, which was lovely to see. He tells me the food is delicious and all the staff are helpful and friendly. It is a real pleasure to have him here, where we know he is safe and cared for.
02 July 2025
Our mum was looked after by the staff at Fornham House for the last year of her life. We made her room look and feel like home from home, and we were happy with the welcome, care and support that she was given by the team who looked after her. Mum's final months were very hard, and the team worked closely and sensitively with us to support Mum and us through this very difficult time.
30 June 2025
My wife has been in Fornham House Care Home for the last 16 months. She is pleased with the way the staff treat her. She is also pleased that she has a choice of meals which are always good.The entertainment provided is excellent and there are always staff to make sure the residents are fully occupied. Yesterday was her 93rd birthday and all the staff went out of their way to make it a day to remember. Both my son and I are pleased that we picked this care home for my wife.
23 June 2025
We moved Dad to Fornham House a week before Easter, as we felt that with the progression of his dementia, he needed more dedicated nursing care. After visiting several other nursing homes, we decided that Fornham House was the right choice. We were impressed by the overall atmosphere, the facilities, and the warmth and professionalism of the staff.
19 June 2025
My 98 year old Mother he as been in Fornham House for over 3 months now. The staff and carers are first class they are friendly and very supportive I can not praise them highly enough,they don't just turn up to do their work they do that and go beyond as well. Most days they are doing activities with the residents which keeps their minds alert and also some activities to help with movement, they also have singers come in to sing to the residents as well . The rooms the residents stay in are very good , the food at Fornham house is very good, and my mother particularly loves the tea and cakes they serve in the afternoons, I can honestly say I do not think my mother could be on a better care home.
18 June 2025
We are so pleased we found Fornham House. My mother struggled at home, and now, at Fornham House, she has been transformed. She is brighter, happier and joining in with activities that we never thought she would do. The staff are so kind; they know her, take the time to chat to her and make her feel safe and secure. Her medical needs are met diligently and professionally. I cannot recommend Fornham House highly enough
17 June 2025
I have visited my friend for the first time in a couple of months. He is very happy and settled. The staff seem very kind and friendly. The home feels like a home, very calm. The staff all smiled and wished me good morning. I feel at peace that my friend is happy and cared for.
29 May 2025
My father who is 102 was treated as if he had dementia, which he does not. His personal treatment was very basic . They got him up in the morning before 5 a.m. He was made to wear a catheter & a nappy to reduce the need for the restricted carers to administer to his toilet needs. They made no effort to get my dad mobile. A weekly visit from a NHS physio is hardly enough. He was abandoned in the main lounge surrounded by dementia patients & so with noone to talk to. Sometimes he was sat in an uncomfortable wheelchair for hours causing a nasty sore to develop on his bottom which they showed little concern for. I requested that his dry skin on his legs be creamed twice a day. This was not done. Thankfully I found him a place in another care home. My God what a difference. You read horror stories about care homes. Fornham House is certainly a nightmare. The new care home is a dream come true. Please avoid Fornham House at all costs. It's full of shirkers and liars and just a terrible place.
11 April 2025
My mother recently died aged 96 years old after being confined to her bed for 3 weeks. She had advanced dementia, but at all times, she was treated with dignity and respect. All the staff in St. Genevieve Unit were so kind and thoughtful to both my mother and to me. Her bedding was changed most days towards the end, and staff popped in to see her regularly. My heartfelt thanks to all the staff for making her stay over the past year so positive.
16 January 2025
So happy my auntie resides at Fornham House. It feels as she has a brand new life and she appears so content. She easily made new friends and is looked after by amazing staff every single day and night. Management was so helpful in any advice and answers to my questions, I am forever grateful! There is so much going on in terms of activities that makes me want to join in! Food is great, I would definitely highly recommend this care home, it has not only good qualities but most important this unique family feeling as soon as you walk inside!
07 October 2024
I have been very impressed with the communication from the staff at Fornham House. They keep me informed about my mom's progress and are always available to answer any questions I have. I feel confident that my mom is in good hands. Thank you.
25 September 2024
My mother-in-law has settled in very well in the Fornham House. It's good to see that the carers put their whole heart into their work, the manager is very helpful and understanding, nothing is impossible and the food served to the residents is very good. Clean rooms and the entire facility. I really recommend it, the house is full of warmth and positive energy.
22 July 2024
I visited my friend at Fornham House I was very impressed by the overall feel of the home. They were welcoming to me and my friend was very happy and contended. The carers who I met were very helpful and kind. Lovely experience.
21 June 2024
My aunt has been at Fornham House for exactly a year. Over this period I have seen her settle in well this is due to family support but most of all the dedication of the care staff which also includes kitchen staff, domestic staff and management. My relative is bedridden so depends on frequent visits to her room for both personal care and mental stimulation. She has dementia so contact with people who provide conversation is paramount. She is maintaining her weight due to the good food provided by the chef and kitchen staff. I was unable to visit on her recent birthday an event I never miss. When I rang her that day she said "I have had a lovely day". The staff all went the extra mile, she even had her hair done for her Birthday. As her niece, I am truly grateful for the continued care and respect all the staff show her. Thank you so much.