Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Camellia House

stars
stars 08 July 2026
Everyone has been so welcoming and caring. Nothing is too much trouble and we are always greeted with a smile. The transition of new ownership has been smooth. Mum has been well cared for with all her needs met.
Review from Brenda A (Daughter of Resident/Service User)
stars
stars 01 July 2026
Visited family member in June 26. Home has check in system and was greeted by staff at door . My relative was helped to the private room where we could meet and share time together . There is a call system if you require assistance . Food and drink was offered . If required staff attended to
take my relative to use the toilet . On leaving you again sign out and staff are aware who is there in case of fire . I have visited a number of times and have found the management and staff professional , friendly and attentive on my visits.
Review from A D (Relative of Resident/Service User)
stars
stars 01 July 2026
Mum 96 has been a resident of Camellia House for almost a year now and has settled in well. The staff are very good and helpful to both residents and their families. Which gives me peace of of mind to know she's well looked after
Review from Marilyn S (Daughter of Resident/Service User)
stars
stars 01 July 2026
My Mother in law came to live in Camellia House in December 2025. The care she has received since then has been outstanding. The Staff are wonderful and very attentive. Activities are in abundance and a lot of fun for all the residents. The home itself is well maintained and clean. Precautions
are taken to ensure residents safety. My partner and myself could not ask for a better home for our dear Mum.
Review from M V (Daughter-in-law of Resident/Service User)
stars
stars 30 June 2026
Lovely friendly carers and staff. So welcoming and supportive of all the residents and family members. Home cooked meals look and smell delicious! All together such a calming and safe home for loved ones.
Review from Geoff N (Son of Resident/Service User)