Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
Food & Drink stars
Staff stars
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Rooms stars
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Latest Reviews for Orchard End

stars
stars 06 October 2021
Our son has been a resident at this home for 11-months. He has settled in well, and we believe he is very well looked after. Sadly due to Covid restrictions, we have not been able to go inside the home or see our sons room. We have now had three lots of four nights home visits over the last two
months, he is happy to come home, and he is happy to go back to his home. In itself, this is self-explanatory regarding his care. He is always clean and tidy when we see him on garden visits and always smells nice. Unable to comment on room due to Covid restriction. No idea regarding value for money as it's paid for.
Review from M W (Father of Resident/Service User)