Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Oak Cottage

stars
stars 03 June 2025
Oak Cottage has been a wonderful place for my brother. The staff takes great care of him and consistently shows exceptional attention to detail. They truly listen to our concerns and make sure they're addressed thoughtfully and promptly. It's a relief to know he's in such capable and compassionate
hands.
Review from A B (Sister of Resident/Service User)
stars
stars 03 August 2018
I would like to thank all the management and staff for all their support whilst my son was placed at Oak Cottage. His stay was pleasant and the staff always ensured all his needs were met, physically and mentally. I can’t thank you enough. Every member of staff was pleasant and polite and
listened to your worries. I will always appreciate the help and support. I wish you all the best.
Review from Tammy S (Mother of Resident/Service User)