Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Matrixcare

stars
stars 21 July 2023
My son began his very happy experience just before lockdown. A difficult time for everyone. The staff at Matrixcare made the transition from one home to Matrixcare with ease and obviously care and consideration for my son and I. I was kept informed through the dreadful COVID years and encouraged to
visit within the guidelines all the way through. He has blossomed and become more confident since joining Matrixcare and is less needy of me. A very positive result as I am now in my 70’s! I bless the day I was given details of Matrixcare for a placement for my beautiful son.
Review from Patricia G (Mother of Resident/Service User)