Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Hill Lodge

stars
stars 12 October 2018
Would like a downstairs room for my brother. Bad on his legs, gets out of breath.
Review from C K (Sister of Resident/Service User)
stars
stars 03 October 2018
My brother is very happy. I would like to think he could have a downstairs room eventually as he is bad on his legs.
Review from C V (Sister of Resident/Service User)
stars
stars 14 August 2018
The resident is happy in all aspects of this environment. Excellent care and support with ongoing health issues. Friendly, approachable and competent staff. Open door policy for visiting. The family is confident that the resident considers Hill Lodge as home.
Review from Heather W (Sister-in-law of Resident/Service User)
stars
stars 10 August 2018
I have found the facility and care excellent. The staff are kind and thoughtful.
Review from Angela H (Resident / Service User)