Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for HF Trust - Shipston Road

stars
stars 31 July 2024
Our mother was a recent resident here until her death. She was treated to excellent care which was provided with dignity and kindness. The home offers superb facilities with beautiful accommodation but the real 'aces' are all of the members of staff. The manager and her team provide an atmosphere
of caring and understanding second to none. Nothing is too much trouble for anyone and our Mum was made to feel at home immediately. My sister and I take great comfort that she was so very well looked after in her final days. We cannot thank them all enough.
Review from Susan S (Daughter of Resident/Service User)