Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Elizabeth House

stars
stars 02 April 2026
Personal care not carried out on a daily basis or adequately - clothes not changed daily, wash not given daily, hair not brushed daily. Medical supplies/resources not stored correctly - left on the floor of residents room. Staff are not adequately trained. Personal clothing and items went missing,
to approximate value of £200, was advised by care home staff that they would be touch once the items had been found. They have not been in touch to resolve this. I made a safeguarding report about Elizabeth House to the Council in November 2025.
Review from Helen D (Daughter of Resident/Service User)