Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Heath Cottage

stars
stars 13 January 2026
Sadly my mum passed yesterday having spent the last 3 years at Heath Cottage. Parts of the building especially the rear gardens require some attention and the decor is not as aesthetically pleasing as some other homes we viewed, however the staff and managment team are fabulous. Mum was happy and
well cared for throughout and the wonderful team who took care of her are to be commended. I can reccomend Heath Cottage to anyone who needs a loving care environment for a loved one.
Review from Clair K (Daughter of Resident/Service User)
stars
stars 30 December 2019
Can't thank the staff enough for making my mum valued and cared for. I used to worry about how Mum would cope with living away from me, but she has settled in so well. The staff have been fantastic, I praise you all.
Review from Kerry S (Daughter of Resident/Service User)