Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
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Staff stars
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Rooms stars
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Latest Reviews for Eastwood House

stars
stars 06 September 2023
I found this care home for my aunt following a recommendation from a relative (and after a bad experience elsewhere). My aunt could be difficult to please, particularly since she developed dementia and had always been so active and independent until being 'hospitalised'. It is a small care home but
because of that the staff get to know their residents really well and make sure their needs are met. I found the staff to be very responsive and willing and able to contact/chase professionals when needed. They judged when my aunt was deteriorating and made the appropriate interventions. In short, she was treated with dignity, respect and kindness which is what she would have wanted.
Review from Anita B (Niece of Resident/Service User)